HR Operations Analyst

Job Description

Role & responsibilities Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity Respond & resolve queries in a timely & accurate manner with employee experience at the core. Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, SF, etc.) Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements Follow the Desktop Procedures / KB articles defined for every transaction/query Ensure the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies Skills and Qualifications Minimum 2 years experience in HR Services and any HR application like Success factor, SAP, Workday etc. Post-Graduation (any specialization) Excellent written & verbal English communication Location: Work location is PAN India