HR Manager

About the Role

We are seeking an experienced and people-centric HR Manager to lead HR operations within our fast-growing immigration services organization. The role involves overseeing recruitment, talent management, employee engagement, and compliance with labour laws, while supporting a multicultural and client-facing workforce. Experience in immigration, legal services, consulting, or professional services is highly preferred.

Key Responsibilities1. Talent Acquisition & Workforce Planning

• Lead end-to-end recruitment for immigration consultants, case officers, documentation specialists, sales teams, and admin roles.
• Develop talent pipelines for niche profiles in immigration and global mobility.
• Partner with department heads to assess workforce needs and create hiring forecasts.

2. Onboarding & Training

• Oversee smooth onboarding, orientation, and induction for new hires.
• Train staff on immigration workflows, compliance requirements, client communication etiquette, and internal systems.
• Implement continuous learning and development programs.

3. Performance Management

• Set up KPIs for immigration case managers, counsellors, and sales teams.
• Conduct performance appraisals, track employee targets, and facilitate performance improvement plans (PIP).
• Drive a culture of accountability and high service standards.

4. Employee Relations & Engagement

• Resolve employee grievances with fairness, confidentiality, and legal compliance.
• Implement engagement initiatives to improve retention in high-pressure client-facing environments.
• Promote a positive and transparent workplace culture.

5. Compliance & HR Operations

• Ensure adherence to labour laws, industry regulations, and company policies.
• Maintain employee records, contracts, and documentation (including confidentiality agreements).
• Support audits, internal reviews, and policy updates.

6. HR Strategy & Organizational Development

• Develop HR strategies aligned with business goals and growth plans.
• Support organizational restructuring, role clarity, and competency frameworks.
• Lead HR analytics: turnover, hiring metrics, productivity, engagement insights.

Required Qualifications & Skills

• Bachelor’s/Master’s degree in HR, Business Administration, or related field.
• 5–8+ years of HR experience, preferably in immigration, legal, consulting, or service-based companies.
• Strong knowledge of recruitment, labour laws, HR policies, and performance management.
• Excellent communication and interpersonal skills.
• Ability to work in a high-paced, target-driven environment.
• Strong organizational and conflict-resolution abilities.

Preferred Experience

• Working knowledge of immigration services operations (visas, case management, compliance).
• Experience with CRM/HRMS platforms and digital onboarding tools.
• Exposure to handling multicultural teams and international clients.

What We Offer

• Competitive compensation and performance-based bonuses.
• Professional growth in a rapidly expanding industry.
• A collaborative and inclusive work environment.
• Learning opportunities related to global mobility and immigration systems.

Candidate should have 3 year experience in Immigration Only as HR

Job Types: Full-time, Permanent

Pay: ₹15,024.98 - ₹35,000.83 per month

Benefits:

• Health insurance
• Paid time off

Work Location: In person