HR & Administration Manager

Job Title: HR & Administrative Manager (Multi-Site Operations)

Company: Alshifa Cupping Clinic

Location: Chennai, Tamil Nadu (with frequent travel to other clinic locations)

About Alshifa Cupping Clinic:
Alshifa Cupping Clinic is a rapidly expanding healthcare organization dedicated to providing high-quality, holistic wellness services across multiple locations. We are committed to fostering a supportive and efficient environment for our patients and our dedicated team. We are seeking a highly organized, versatile, and experienced professional to manage our crucial Human Resources and comprehensive Administrative operations across our clinics, playing a pivotal role in our continued success and smooth functioning.

Job Summary:
We are looking for a dynamic and experienced HR & Administrative Manager who will be responsible for overseeing the complete human resources lifecycle, general administration, facilities management, stock control, and statutory compliance within Alshifa Cupping Clinic. This pivotal and multi-faceted role requires a proactive individual with a strong ability to manage diverse responsibilities including recruitment, onboarding, offboarding, accounts coordination, GST filing, civil works, maintenance, stock inventory management, and all administrative functions across multiple clinic locations. The ideal candidate will ensure smooth operational flow, compliance with regulations, a positive work environment, and will be required to travel frequently and immediately between clinic sites.

Key Responsibilities:

1. Human Resources Management:

• Develop, implement, and enforce HR policies and procedures in line with company objectives and legal requirements.
• Manage employee relations, addressing grievances, disciplinary actions, and conflict resolution professionally.
• Oversee performance management systems, including appraisals, goal setting, and feedback mechanisms.
• Coordinate compensation and benefits administration, including liaison with finance for payroll processing.
• Ensure compliance with all relevant labor laws, regulations, and statutory requirements (e.g., PF, ESI, Gratuity, Shops & Establishment Act).
• Promote a positive workplace culture and employee engagement initiatives.

2. Recruitment, Onboarding & Offboarding:

• Manage the end-to-end recruitment process for all positions across the clinics:
• Collaborate with department heads to understand staffing needs.
• Develop job descriptions, post vacancies, and manage applicant tracking.
• Conduct initial screenings, interviews, and coordinate further interview rounds.
• Extend offers, negotiate terms, and manage background checks.
• Design and execute comprehensive onboarding programs to ensure a smooth integration for new hires.
• Manage the offboarding process, including resignation formalities, exit interviews, full & final settlements, and documentation.

3. Accounts & Financial Coordination:

• Coordinate with the finance department for timely payroll inputs and disbursement.
• Oversee and ensure accurate and timely GST filing and other tax-related compliances.
• Manage administrative budgets, petty cash, and track all administrative expenses.
• Coordinate vendor payments for administrative and facility services.
• Liaise with external auditors and consultants for compliance and reporting as required.

4. General Administration, Facilities & Stock Management (Multi-Site):

• Oversee all aspects of daily office and clinic administration, ensuring efficient operations across all locations.
• Manage procurement and inventory control for all clinic and office supplies, including medical consumables, equipment, and general clinic inventory, ensuring optimal stock levels across all locations to prevent disruptions.
• Supervise and coordinate all facility maintenance activities, including electrical, plumbing, carpentry, and general repairs, ensuring timely resolution across all clinics.
• Plan and oversee minor civil works, renovations, and office/clinic layout improvements as needed.
• Ensure a safe, clean, and functional work environment across all clinic locations.
• Manage vendor relationships for administrative services (e.g., cleaning, security, IT support, suppliers).
• Handle licensing, permits, and statutory renewals related to clinic operations and administrative functions.
• Manage travel arrangements, logistics, and event coordination for staff as required.
• Regularly travel to different clinic locations (e.g., Coimbatore) to assess administrative needs, conduct physical stock audits, ensure operational consistency, provide on-site support and oversight, and address any immediate issues.

5. Compliance & Documentation:

• Maintain accurate and confidential HR and administrative records for all employees and clinic operations.
• Ensure all necessary licenses, permits, and registrations are current and compliant across all sites.
• Prepare and submit various statutory reports and filings as per regulations.

Qualifications & Experience:

• Bachelor's degree in Human Resources, Business Administration, Operations Management, or a related field. MBA or postgraduate diploma in HR is a significant plus.
• Minimum of 5 years of progressive experience in HR and Administrative management, with a proven track record of handling a diverse range of responsibilities.
• Demonstrated experience in end-to-end recruitment, employee relations, multi-site administrative oversight, and stock/inventory management.
• Solid understanding of Indian labor laws, statutory compliances (PF, ESI, GST, etc.), and best practices in HR.
• Experience in managing facility maintenance, vendor relations, and coordination of civil works.

Skills & Attributes:

• Exceptional leadership and team management capabilities.
• Strong organizational, planning, and time management skills with the ability to multitask effectively across different responsibilities and locations.
• Excellent written and verbal communication skills in English and Tamil.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and HRIS/ERP/Inventory Management systems.
• Proactive problem-solver with a strong attention to detail and ability to identify process improvements.
• High level of integrity, discretion, and confidentiality.
• Exceptional logistical and coordination skills, particularly for managing multi-site operations and stock across various locations.
• Ability to work independently and collaboratively across different departments and clinic sites.
• Strong negotiation and vendor management skills.
• A "can-do" attitude with a willingness to take ownership of diverse tasks and challenges.
• High degree of flexibility and adaptability, with the proven ability and willingness to travel frequently and on short notice to various clinic locations.

What We Offer:

• A competitive salary ranging from INR 40,000 to INR 50,000 per month, commensurate with experience and expertise.
• Opportunity to hold a pivotal and impactful role within a growing multi-site healthcare organization.
• A challenging yet rewarding work environment where you can make a significant difference in operations and employee well-being.
• Support for professional growth and development in a dynamic sector.
• A collaborative and respectful team culture.

Candidate Profile / Special Note on Travel:
This role requires significant travel to our various clinic locations, which may involve overnight stays. Candidates must be available and willing to travel frequently, often on short notice, and should ideally have no personal commitments that hinder immediate and flexible travel for work purposes.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person