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HP NA (Hewlett-Packard NORTH America) || international Process

HP NA (Hewlett-Packard NORTH America) || international Process

Teleperformance (TP)

0 - 4 years

1 - 3 Lacs

thane navi mumbai mumbai (all areas)

Posted:22 hours ago| Platform:

Apply

Skills Required

inbound process customer service voice support customer support international voice process inbound customer service voice process inbound voice process bpo voice customer care international voice international process voice international bpo international calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Role: Customer Service Executive Voice Process (HP North America)

Location:

Qualification:

Job Summary:

Key Responsibilities:

Handle inbound voice calls from HP North America customers
Provide technical troubleshooting support for HP systems and products
Deliver high-quality customer service and maintain service level standards
Log and track customer interactions accurately
Coordinate with internal departments for issue resolution
Maintain confidentiality and adhere to company policies and processes

Eligibility Criteria:

HSC or Graduate with a minimum of 6 months of customer service experience (voice process preferred)
Excellent communication skills (C1 or C2 level)
Basic technical knowledge and troubleshooting ability

Shift Details:

24x7 rotational shifts
5 days working with 2 rotational week-offs

Compensation:

28,000 in-hand (based on profile and experience)

Interview Rounds:

HR Round
AMCAT Assessment
Floor Operations Round

To schedule your interview call or send your CV through WhatsApp

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