Hotel Sales Manager

Role Description

The Hotel Sales Manager is responsible for driving revenue growth by developing and executing effective sales strategies. This role involves managing the sales team, building and maintaining client relationships, and collaborating with other departments to achieve the hotel's financial goals. The Sales Manager will focus on securing corporate and group bookings, organizing sales activities, and ensuring high levels of customer satisfaction.

Responsibilities:

Sales Strategy and Planning:

● Develop and implement sales plans to achieve revenue targets and increase market share.

● Analyze market trends, competitor activities, and customer needs to identify business opportunities.

● Prepare and present sales forecasts, budgets, and reports to senior management.

Client Relationship Management:

● Build and maintain strong relationships with corporate clients, travel agents, event planners, and other key partners.

● Conduct regular meetings, presentations, and site visits with clients to showcase the hotel's services and facilities.

● Respond to client inquiries, negotiate contracts, and ensure customer satisfaction.

Team Management:

● Lead, train, and motivate the sales team to achieve individual and team sales targets.

● Conduct regular performance reviews and provide coaching and feedback to team members.

● Foster a collaborative and high performance sales culture within the team.

Sales and Marketing Activities

● Develop and execute promotional campaigns, sales events, and marketing initiatives.

● Collaborate with the marketing team to create promotional materials and digital marketing content.

● Represent the hotel at industry events, trade shows, and networking functions.

Revenue Management:

● Work closely with the revenue management team to optimize pricing strategies and maximize occupancy.

● Monitor and analyze sales data to identify trends and opportunities for revenue growth.

● Implement strategies to enhance upselling and cross selling efforts.

Reporting and Analysis:

● Prepare and present regular sales reports, performance metrics, and market analysis to senior management.

● Use data and analytics to make informed decisions and adjust sales strategies as needed.

● Provide insights and recommendations to improve sales processes and customer experiences.

Qualifications:

● Bachelor's degree in Business Administration, Hospitality Management, or a related field.

● Proven experience in hotel sales, with a track record of achieving sales targets.

● Strong understanding of the hospitality industry and market trends.

● Excellent communication, negotiation, and interpersonal skills.

● Leadership and team management experience.

● Proficiency in Microsoft Office and CRM software.

● Willingness to travel for client meetings and industry events.

Personal Attributes:

● Goal oriented with a strong drive to achieve sales targets.

● Creative and strategic thinker with the ability to identify new opportunities.

● Strong organizational and time management skills.

● Professional demeanor and a customer-focused attitude.

Benefits:

● Competitive salary and performance based bonuses.

● Health insurance and other employee benefits.

● Opportunities for professional development and career development

● Dynamic and supportive work environment.