Hotel Interns

Job Description

Internship Program - Akoya Hotels (Hyderabad, Telangana, India) Akoya Hotels, a luxury hospitality brand renowned for its exceptional guest experiences, is excited to offer a comprehensive Internship Program for aspiring professionals in various key departments. This program provides an invaluable opportunity to gain hands-on experience and immerse yourself in the dynamic world of boutique hospitality. About Akoya Hotels: Akoya Hotels is dedicated to delivering unparalleled service, fostering innovation, and creating memorable moments for our guests. We believe in nurturing talent and providing a supportive environment for individuals to grow and excel in their hospitality careers. Program Overview: Our Internship Program is designed to provide practical, real-world experience across different operational and administrative functions within a luxury hotel setting. Interns will work alongside experienced professionals, contribute to daily operations, and gain a holistic understanding of the hospitality industry. We are seeking highly motivated and enthusiastic interns for the following departments: 1. Rooms Division Intern (Front Office & Housekeeping) This internship offers exposure to the core operations of a luxury hotel, focusing on guest services and room management. Responsibilities: Front Office: Assist with guest check-in/check-out procedures, ensuring a seamless experience. Learn to handle guest inquiries, requests, and complaints with professionalism and efficiency. Support the concierge desk with information and reservation services. Gain familiarity with property management systems (PMS). Assist in managing guest reservations and room assignments. Housekeeping: Understand the importance of cleanliness and hygiene standards in a luxury hotel. Assist in inspecting guest rooms and public areas for cleanliness and maintenance. Learn about inventory management of linen, amenities, and cleaning supplies. Support the Housekeeping team in ensuring timely room preparation. Observe and participate in the daily operations of laundry and uniform room. Qualifications: Currently pursuing or recently completed a degree/diploma in Hotel Management, Hospitality, or a related field. Strong interpersonal and communication skills. A passion for delivering exceptional guest service. Ability to work in a fast-paced environment and handle multiple tasks. Proficiency in English; knowledge of other languages is a plus. 2. Food & Beverage Intern (Service & Production) This internship provides comprehensive exposure to both the front and back of house operations within a luxury hotel's Food & Beverage department. Responsibilities: Food & Beverage Service: Assist in setting up and serving in various F&B outlets (restaurants, bars, banquets). Learn about menu knowledge, order taking, and service standards. Gain experience in guest interaction and addressing dining needs. Understand inventory management of cutlery, crockery, and glassware. Support in ensuring cleanliness and organization of F&B areas. Food & Beverage Production (Kitchen): Observe and assist chefs in daily food preparation and cooking processes. Learn about various culinary techniques, ingredients, and kitchen hygiene standards. Support in maintaining inventory of food supplies and proper storage. Understand the importance of food safety and quality control. Assist with dishwashing and maintaining kitchen cleanliness. Qualifications: Currently pursuing or recently completed a degree/diploma in Culinary Arts, Hotel Management, or a related field. Strong interest in food and beverage operations. Ability to work in a demanding and fast-paced kitchen/service environment. Basic understanding of hygiene and safety standards. Enthusiastic and willing to learn. 3. Accounts Intern (Receivable & Payable) This internship offers hands-on experience in the financial operations of a luxury hotel, focusing on revenue and expenditure management. Responsibilities: Accounts Receivable: Assist in processing and reconciling guest accounts and invoices. Learn about credit control procedures and follow-ups. Support in preparing daily revenue reports and cash summaries. Understand the hotel's billing cycles and payment processing. Accounts Payable: Assist in verifying invoices, purchase orders, and expense reports. Learn about vendor management and payment processing. Support in reconciling supplier statements and resolving discrepancies. Help in maintaining accurate financial records and documentation. General Accounts: Gain familiarity with accounting software used in the hotel industry. Assist with data entry and maintaining financial files. Support in preparing basic financial reports. Qualifications: Currently pursuing or recently completed a degree/diploma in Commerce, Accounting, Finance, or a related field. Strong numerical aptitude and attention to detail. Proficiency in Microsoft Excel. Understanding of basic accounting principles is an advantage. High level of integrity and ability to handle confidential information. 4. Human Resources Intern This internship offers a unique opportunity to gain hands-on experience in various aspects of HR within the vibrant luxury hotel industry. Responsibilities: Recruitment & Onboarding: Assist in posting job openings and managing applicant tracking. Screen resumes and coordinate interview schedules. Support the onboarding process for new hires. Employee Relations & Engagement: Assist in organizing employee engagement activities and training sessions. Support in addressing general employee inquiries. HR Administration & Data Management: Maintain and update employee records and HR databases. Assist with the preparation of HR reports and documentation. Provide administrative support to the HR team. Compliance & Policy: Learn about and assist in ensuring compliance with company policies and labor laws. Qualifications: Currently pursuing or recently completed a Bachelor's or Master's degree in Human Resources, Business Administration, or a related field. Strong interest in HR, particularly within the hospitality sector. Excellent written and verbal communication skills. Highly organized with strong attention to detail and accuracy. Ability to handle confidential information with discretion. General Qualifications for All Interns: Strong work ethic and a proactive attitude. Excellent communication and interpersonal skills. Ability to work effectively both independently and as part of a team. Eagerness to learn and adapt in a fast-paced environment. Professional demeanor and appearance. Willingness to adhere to hotel policies and standards. Job Type: Internship Contract length: 6 months Pay: ₹5,000.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Rotational shift Weekend availability Work Location: In person