1 - 5 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description You will be a Hotel Front Desk Assistant at The Bureau of Innkeepers in Delhi, India, where you will play a crucial role in ensuring a smooth and welcoming hotel experience for guests. Your responsibilities will include managing guest check-ins and check-outs, professionally answering phone calls, promptly addressing guests" needs, and maintaining administrative records with precision. Additionally, you will be expected to handle guest inquiries efficiently, perform receptionist duties with poise, and create a friendly and welcoming environment. Key Responsibilities - Manage guest check-ins and check-outs - Answer phone calls professionally - Address guests" needs promptly - Maintain administrative records - Handle guest inquiries efficiently - Execute receptionist duties with poise and professionalism Qualifications - Strong interpersonal skills with a friendly and courteous demeanor - Excellent phone etiquette and professional communication skills - Experience in administrative assistance and record-keeping - Proficient in performing reception duties such as scheduling and maintaining a welcoming environment - Food and Beverage Service Abilities - Attention to detail and ability to multitask - Familiarity with hospitality industry software is a plus - Multilingual abilities are a plus,

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