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7 - 9 years
5 - 7 Lacs
Sanand
Work from Office
Role & responsibilities Contract labour management Admin Work (Transportation , Canteen, Security) Legal complience & Lisoning Knowledge of EHS complience Knowledge of Payroll & other complence related to payroll Plant safety Preferred candidate profile PGDM/MBA/Graduate in Human resource with 5+ years of experiece as HR Generalist/Plant HR/HR Operations Perks and benefits Canteen Transportation
Posted 3 months ago
2 - 7 years
1 - 2 Lacs
Siwan
Work from Office
Hotel Mahika at Siwan, Bihar is hiring Receptionists! We’re looking for smart, polite individuals to manage front desk operations, guest check-ins/outs, calls and bookings. Strong communication and basic computer skills are a must.
Posted 3 months ago
8 - 13 years
5 - 15 Lacs
Pune
Work from Office
Role & responsibilities Manage flight and hotel bookings for the Managing Director (MD). Oversee calendar management, including scheduling and coordinating meetings. Maintain an appointment list and send timely reminders to the MD. Schedule online meetings for Directors. Update daily, weekly, and monthly planner and Management Information System (MIS) reports. Supervise all administration-related tasks. Handle and coordinate all appointments for the MD. Maintain the daily and weekly calendar for the MD. Keep an organized file of meeting minutes (MOM). Handle all aspects of travel management, including visa documentation, flight booking, and travel arrangements. Event Management Preferred candidate profile Excellent English communication Multitasker
Posted 3 months ago
1 - 2 years
2 - 3 Lacs
Gurugram
Work from Office
Immediate Hiring Job Description Travel Desk Executive/Sr. Travel Desk Executive Location: Gurugram, India Organization: MSM Unify Salary: 35k CTC Employment Type: Full-time Contact: Nikhil.vats@msmunify.io About MSM Unify: MSM Unify is a global education marketplace connecting students, recruitment partners, and educational institutions worldwide. We help institutions increase their international student enrollment through strategic marketing, global outreach, and cutting-edge digital solutions. Position Overview: We are seeking a detail-oriented and well-organized Travel Desk Executive/Sr. Travel Desk Executive to join our team in Gurugram. This role will manage travel arrangements, coordinate with management for approvals, and ensure a smooth booking process. The ideal candidate should have experience in travel coordination and excellent communication skills. Key Responsibilities: Coordinate and manage travel arrangements, including flights, accommodation, and ground transportation for employees and management. Maintain and update travel-related reports on a daily basis. Ensure the smooth booking process and efficient travel operations. Respond promptly to phone calls, emails, and other correspondence. Coordinate with cross-functional teams and senior management for travel approvals and special requirements. Manage agendas, travel schedules, and appointments for upper management. Ensure compliance with company travel policies and budget guidelines. Requirements: Bachelors degree in any discipline (Travel background is a plus). 2–3 years of experience as a Travel Desk Executive, Travel Coordinator, or in a similar role. Proficiency in MS Office (Word, Excel, PowerPoint). Excellent communication and presentation skills (both written and spoken English). Strong attention to detail and organizational skills. Experience in handling travel bookings and coordination for senior management is an advantage. Role & responsibilities Preferred candidate profile
Posted 3 months ago
4 - 9 years
4 - 9 Lacs
Bengaluru
Work from Office
Travel Specialist Min exp 1 yrs in travel (Good knowledge of travel booking systems and online travel platforms) GDS Amadeus tool is mandatory Upto 9.5 lpa Call:9953984389 mansikohliimaginator@gmail.com Immediate Joiner Required Candidate profile Handle booking and reservation requests for flights, hotels, and other travel-related services. Strong problem-solving and decision-making abilities.
Posted 3 months ago
1 - 6 years
3 - 6 Lacs
Noida, New Delhi, Gurugram
Work from Office
Min 1-year experience in international Travel Sales Process Into PPC campaign (Voice Process) Need only immediate joiner with Travel sales exp(PPC call and US Hotel /Cruise/ Flight sales experience is required} call / whatsapp - 8512850830 Required Candidate profile Interested Call priyanka or Whstsapp @8512850830 Working Days:5 days Both Side Cab + Meal delhi / noida / gurgaon
Posted 3 months ago
1 - 6 years
2 - 5 Lacs
Gurugram
Work from Office
About the Role: As a Pilgrimage Travel Consultant for EasyDarshan by EaseMyTrip , you will play a vital role in helping customers plan spiritually enriching journeys to India's most revered pilgrimage sites. This role demands a deep understanding of Indian religious culture, excellent interpersonal skills, and a passion for creating seamless travel experiences. You will be responsible for promoting and customizing pilgrimage packages, addressing customer needs, and ensuring a memorable and hassle-free travel experience for individuals and groups alike. Key Responsibilities Customer Engagement: Actively interact with potential customers through phone, email, or face-to-face to understand their pilgrimage plans, preferences, and spiritual goals. Package Presentation: Clearly explain EasyDarshans curated pilgrimage packages, showcasing key highlights, spiritual significance, and travel benefits. Travel Consultation: Provide comprehensive details about destinations, itineraries, accommodations, transport options, temple darshan arrangements, and rituals involved. Customization & Personalization: Tailor travel packages to suit individual or group needs, including elderly-friendly options, multilingual guides, or special pooja arrangements. Query & Issue Resolution: Address all customer inquiries, resolve concerns efficiently, and ensure a smooth pre-and post-booking experience. Sales Achievement: Meet and exceed monthly sales targets by converting leads into bookings and delivering outstanding consultation service. Relationship Building: Foster long-term relationships with customers to encourage repeat bookings and referrals, especially among family and religious groups. Market & Product Awareness: Stay informed about trending pilgrimage destinations, religious events, and new EasyDarshan offerings. Operational Coordination: Work with internal operations teams to ensure seamless travel arrangements, including transport, accommodation, and local coordination. Marketing & Feedback Loop: Participate in travel fairs, religious exhibitions, and local promotions. Share customer feedback to improve packages and marketing strategy. Preferred Candidate Profile Cultural Knowledge: Strong understanding of Indian religious traditions, rituals, and popular pilgrimage circuits (e.g., Char Dham, Jyotirlingas, Shaktipeeths, Tirupati, Vaishno Devi). Communication Skills: Fluent in Hindi and English. Knowledge of regional languages such as Telugu, Kannada, Marathi, Tamil is highly preferred. Customer-Centric Attitude: Passionate about delivering exceptional service, with empathy toward the spiritual and physical needs of pilgrims. Sales Acumen: Ability to identify customer needs and confidently present travel solutions that match their expectations. Interpersonal Skills: Friendly, approachable, and persuasive in guiding customers through their pilgrimage planning journey. Tech Familiarity: Comfortable using CRM tools, travel booking systems, and basic MS Office applications. Flexibility & Responsibility: Willing to work on rotational shifts or weekends when needed and able to manage multiple inquiries and bookings efficiently. Travel Enthusiasm: Prior experience or personal interest in visiting pilgrimage destinations is an added advantage. Experience: 1 to 6 years in a sales or customer service role in the travel or hospitality sector, preferably related to religious tourism. Educational Qualification: Graduate in any discipline, preferably in Travel, Hospitality, Tourism, or Religious Studies.
Posted 3 months ago
6 - 11 years
5 - 15 Lacs
Gurugram
Work from Office
About the Role: As a Senior Holiday Consultant at EaseMyTrip.com , you will be a key contributor in curating personalized travel experiences for domestic and international leisure travellers. This role focuses on crafting memorable vacation packages based on individual customer preferences, budgets, and travel styles. You will use your destination knowledge, customer service skills, and travel expertise to build detailed itineraries, recommend experiences, and support clients throughout their journey. The ideal candidate combines passion for travel with strong consultative skills to deliver high satisfaction and repeat business. Key Responsibilities: Custom Itinerary Planning: Design and suggest personalized holiday packages based on client preferences, travel dates, budgets, and special interests. Destination Knowledge: Maintain up-to-date knowledge of popular domestic and international travel destinations, including sightseeing options, cultural activities, and seasonal trends. Client Engagement: Build and nurture client relationships through regular follow-ups, detailed consultations, and proactive travel suggestions. Travel Research & Recommendations: Research and recommend destinations, hotels, sightseeing, and activities aligned with the clients expectations. Booking Management: Coordinate bookings for flights, hotels, transfers, sightseeing tours, visas, and insurance to ensure a hassle-free experience. Issue Resolution: Provide timely solutions to any travel disruptions or client concerns during or before the trip. Sales Conversion: Use consultative sales techniques to convert leads into confirmed bookings and meet monthly revenue targets. Collaboration with Vendors: Coordinate with DMCs, hotels, and other service providers to negotiate the best rates and build custom packages. Customer Feedback Loop: Collect and act on customer feedback to improve service quality and enhance the overall travel experience. Market Trends Awareness: Stay informed about emerging travel trends, new destinations, and competitor offerings to ensure EaseMyTrip maintains a competitive edge. Preferred Candidate Profile: Experience: 6 to 11 years in customer-facing roles within the travel or tourism sector, preferably handling customized holiday packages. Educational Background: Graduate in Travel, Tourism, Hospitality, or Business Administration. Travel Knowledge: Deep familiarity with popular holiday destinations, travel seasons, visa rules, and tour management. Sales & Negotiation Skills: Proven ability to upsell, cross-sell, and close deals, especially within domestic and international leisure segments. Communication Skills: Strong verbal and written communication for effective interactions with clients, suppliers, and internal teams. Tech Proficiency: Comfortable working with MS Office (Excel, PowerPoint), CRMs, GDS tools (Amadeus, Galileo), and travel booking platforms. Analytical Thinking: Capable of understanding client needs and budget constraints to offer the most relevant travel options. Interpersonal Skills: Confident, customer-focused, and able to build lasting relationships through trust and service excellence. Cultural Sensitivity: Understand the diverse travel preferences and expectations of various customer segments. Personality Traits: Energetic, detail-oriented, well-travelled, and driven to go above and beyond to create perfect holidays.
Posted 3 months ago
2 - 5 years
3 - 8 Lacs
Gurugram
Work from Office
About the Role: As a Holiday Consultant at EaseMyTrip.com , you will be a key contributor in curating personalized travel experiences for domestic and international leisure travellers. This role focuses on crafting memorable vacation packages based on individual customer preferences, budgets, and travel styles. You will use your destination knowledge, customer service skills, and travel expertise to build detailed itineraries, recommend experiences, and support clients throughout their journey. The ideal candidate combines passion for travel with strong consultative skills to deliver high satisfaction and repeat business. Key Responsibilities: Custom Itinerary Planning: Design and suggest personalized holiday packages based on client preferences, travel dates, budgets, and special interests. Destination Knowledge: Maintain up-to-date knowledge of popular domestic and international travel destinations, including sightseeing options, cultural activities, and seasonal trends. Client Engagement: Build and nurture client relationships through regular follow-ups, detailed consultations, and proactive travel suggestions. Travel Research & Recommendations: Research and recommend destinations, hotels, sightseeing, and activities aligned with the clients expectations. Booking Management: Coordinate bookings for flights, hotels, transfers, sightseeing tours, visas, and insurance to ensure a hassle-free experience. Issue Resolution: Provide timely solutions to any travel disruptions or client concerns during or before the trip. Sales Conversion: Use consultative sales techniques to convert leads into confirmed bookings and meet monthly revenue targets. Collaboration with Vendors: Coordinate with DMCs, hotels, and other service providers to negotiate the best rates and build custom packages. Customer Feedback Loop: Collect and act on customer feedback to improve service quality and enhance the overall travel experience. Market Trends Awareness: Stay informed about emerging travel trends, new destinations, and competitor offerings to ensure EaseMyTrip maintains a competitive edge. Preferred Candidate Profile: Experience: 2 to 5 years in customer-facing roles within the travel or tourism sector, preferably handling customized holiday packages. Educational Background: Graduate in Travel, Tourism, Hospitality, or Business Administration. Travel Knowledge: Deep familiarity with popular holiday destinations, travel seasons, visa rules, and tour management. Sales & Negotiation Skills: Proven ability to upsell, cross-sell, and close deals, especially within domestic and international leisure segments. Communication Skills: Strong verbal and written communication for effective interactions with clients, suppliers, and internal teams. Tech Proficiency: Comfortable working with MS Office (Excel, PowerPoint), CRMs, GDS tools (Amadeus, Galileo), and travel booking platforms. Analytical Thinking: Capable of understanding client needs and budget constraints to offer the most relevant travel options. Interpersonal Skills: Confident, customer-focused, and able to build lasting relationships through trust and service excellence. Cultural Sensitivity: Understand the diverse travel preferences and expectations of various customer segments. Personality Traits: Energetic, detail-oriented, well-travelled, and driven to go above and beyond to create perfect holidays.
Posted 3 months ago
3 - 8 years
5 - 15 Lacs
Gurugram
Work from Office
About the Role As an EMTRoyale Consultant, you will be an integral member of the team responsible for designing luxurious, bespoke travel experiences for high net worth individuals (HNIs). This role demands a thorough knowledge of upscale travel destinations, a keen understanding of the unique needs of affluent travelers, and a commitment to providing exceptional travel advice and service. The EMTRoyale Consultant embodies our values of Creativity, Curiosity, Customer Focus, and Continuous Improvement, driving innovative solutions that meet the elevated expectations of our discerning clients. Role & responsibilities: Tailored Travel Planning : Design customized travel itineraries based on individual client profiles, preferences, and luxury standards. Destination Expertise : Maintain in-depth knowledge of a wide range of exclusive destinations and upscale travel experiences worldwide. Client Relationship Management : Establish and nurture long-term relationships with high net worth clients, ensuring high satisfaction and repeat business. Travel Research and Recommendations : Conduct detailed research to stay updated on luxury travel trends, destination insights, and exclusive offerings. Responsive Communication : Offer prompt and thorough communication with clients, including scheduled calls to discuss travel plans and updates. Problem Solving and Adaptability : Address and resolve any travel-related issues that arise, ensuring a seamless experience for the client. Sales and Negotiation : Utilize exceptional sales skills to promote high-end travel packages and secure bookings while meeting the client's needs and expectations. Marketing Insight : Collaborate with marketing teams to create enticing promotional materials specific to luxury travel experiences. Feedback and Improvement : Gather client feedback to refine and enhance the travel offerings and service delivery continuously. Professional Development : Stay informed about the global travel industry's trends and dynamics, particularly in the luxury segment, through ongoing education and professional growth. Preferred candidate profile: Experience : Minimum of 5-10 years in client-facing roles, preferably in the luxury travel sector. Educational Qualification : Bachelors degree in travel, tourism, business, or a related field. Luxury Travel Knowledge : Extensive knowledge of luxury travel markets and the unique requirements of high net worth individuals. Communication Skills : Excellent verbal and written communication skills to interact effectively with affluent clients and stakeholders. Interpersonal Skills : Strong interpersonal skills to build and maintain relationships with clients, vendors, and team members. Analytical Abilities : Proficient in assessing client needs, market trends, and designing appropriate travel solutions. Technological Proficiency : Good command over Microsoft Office applications, especially PowerPoint and Excel, and familiar with CRM software. Sales Expertise : Demonstrated ability in sales, negotiation, and closing high-value deals in the luxury travel market. Cultural Sensitivity : Ability to understand and cater to the diverse cultural preferences and expectations of international high net worth travelers. Personal Traits : Creative, curious, customer-focused, and continuously striving for improvement.
Posted 3 months ago
3 - 8 years
5 - 15 Lacs
Gurugram
Work from Office
About the Role: As an International Customer Service Consultant at EaseMyTrip, based in the Gurgaon office, you will be responsible for assisting customers from the UK, UAE, Thailand, US, Singapore, and Saudi Arabia. Your primary duties will involve responding to customer inquiries via calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries for customers who book through EaseMyTrip various international platforms and other meta-search engine Role & responsibilities: Multi-Regional Customer Support : Handle inquiries, bookings, and service issues from customers across different regions including the UK, UAE, Thailand, US, Singapore, and Saudi Arabia through calls, emails, and chats. Customized Travel and Accommodation Planning : Assist customers in booking tailored flight, hotel, and holiday packages based on individual preferences and needs. Effective Communication : Provide prompt and precise responses to customer queries, maintaining high standards of customer service as per company guidelines. Issue Resolution : Address and resolve customer issues regarding bookings and travel arrangements, ensuring a smooth and satisfactory customer experience. Multi-Platform Management : Manage customer interactions coming through EaseMyTrips international websites and other meta-search engines effectively. Cultural Adaptability : Demonstrate understanding and sensitivity towards the cultural nuances of customers from various regions. Product Knowledge : Maintain up-to-date knowledge of travel products, market trends, and the specific offerings of each regional EaseMyTrip website. Feedback Collection and Analysis : Collect and analyze customer feedback to suggest improvements in service delivery and product offerings. Sales and Promotion : Employ effective sales techniques to promote and upsell products and services, enhancing revenue generation. Team Collaboration : Work closely with global and local teams to ensure consistency in service and share best practices for customer engagement. Preferred candidate profile: Experience : At least 3-5 years in customer service or travel-related fields, with experience handling international customers being highly advantageous. Educational Qualification : Bachelor's degree in travel, tourism, hospitality, business, or a related field. Communication Skills : Exceptional verbal and written communication skills in English, with additional language proficiency beneficial. Interpersonal Skills : Strong skills in building and maintaining relationships with customers and team members. Problem-Solving Skills : Ability to quickly address and resolve queries and issues in a dynamic, fast-paced environment. Technological Proficiency : Familiarity with CRM platforms, Microsoft Office Suite, and the ability to adapt to new software tools. Cultural Sensitivity : Understanding of and sensitivity to the cultural differences and expectations of a diverse international clientele. Adaptability and Flexibility : Ability to handle the demands of working with clients across different time zones and adapting to varying market needs. Attention to Detail : High level of accuracy and attention to detail when handling bookings and responding to customer queries. Customer Focus : A strong focus on delivering high-quality customer service consistently, with a proactive approach to meeting customer needs.
Posted 3 months ago
1 - 5 years
4 - 7 Lacs
Gurugram
Work from Office
Key Responsibilities Calendar & Meeting Management Coordinating with attendees on meetings and managing meeting calendars Following up and scheduling finalized meetings, liaising with stakeholders Organizing transportation and taking meeting notes for online meetings Liaising with stakeholders Travel Management Flight scheduling & bookings, and hotel reservations Organizing airport transfers and restaurant reservations Expense Management Processing invoices, refunds, and reimbursements through ERP platforms Coordinating with stakeholders for approvals Handling credit card settlements and managing online purchases Other Admin Support Documenting processes based on preferences and priorities Collating reports and entering data into the ERP systems Other day-to-day Operational support Key Competencies Graduate/ post-graduation or equiv. qualification 1-5 years of experience as executive assistant Excellent written and spoken communication skills with experience in client relationship management Should be able to work independently with minimal guidance as the job requires working with senior leadership team at the client's end Should be well versed with MS Office suite specially Outlook, Microsoft Excel, Power Point, Word, etc. Experience ERP tool like Workday, NetSuit, MS Dynamics, etc. Working knowledge of travel and expense management Looking for immediate joiners only.
Posted 3 months ago
4 - 9 years
4 - 8 Lacs
Bengaluru
Work from Office
Travel Specialist Skill-Travel Exp,Visas,Travel Info,Galileo,GDS,Amadeus,Flight Booking,Hotel Booking,Voice Process,Reservation Exp-4-8Yrs In Travel Voice PKG Upto-9.5 LPA Loc-Bangalore NP- Imm-30 Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill-Travel Exp, Travel Booking, Visas, Travel Information, Galileo, GDS, Flight Booking, Hotel Booking, Travel Related Service, International Voice ,Hotel Booking, Voice Process,Reservation
Posted 3 months ago
3 - 8 years
4 - 9 Lacs
Bengaluru
Work from Office
Min exp 1 year in travel inquiries and provide personalized recommendations GDS tool is mandatory Package upto 9.5 lpa Call on 7042331616 or drop cv on supreet.imaginators@gmail.com Required Candidate profile Assist customers with their travel inquiries and provide personalized recommendations. Handle booking and reservation requests for flights, hotels, and other travel-related services.
Posted 3 months ago
3 - 6 years
0 - 1 Lacs
Mumbai Suburban
Work from Office
Coordinate end-to-end domestic and international travel arrangements for employees (flights, hotels, visas, transportation). Liaise with travel vendors and agencies to ensure the best deals and timely bookings. Maintain updated records of travel requests, bookings, itineraries, and expenses. Assist employees with travel-related queries, rescheduling, cancellations, and reimbursements. Monitor travel budgets and report variances to management. Ensure travel policy compliance and obtain necessary approvals. Process visa applications and travel insurance in coordination with third-party providers. Collaborate with finance for timely invoicing and travel expense settlements. Manage VIP and executive travel requirements with high levels of confidentiality and accuracy. Prepare periodic reports on travel costs and trends for management review. Bachelor's degree in any discipline (Hospitality/Administration background preferred). 24 years of experience in a similar travel coordination or travel desk role. Knowledge of corporate travel booking tools and systems. Strong negotiation skills with travel vendors and agents. Good communication and interpersonal skills. Ability to multitask, work under pressure, and meet deadlines. Proficiency in MS Office (Excel, Word, Outlook). Attention to detail and customer service orientation.
Posted 3 months ago
1 - 4 years
2 - 4 Lacs
Mumbai
Work from Office
Trust Travel and Tours Pvt Ltd is looking for Travel Consultant to join our dynamic team and embark on a rewarding career journey. Assist clients in planning and booking travel arrangements. Provide information and recommendations on travel destinations and options. Handle travel inquiries, complaints, and issues professionally. Monitor and report on travel sales performance. Collaborate with travel and tourism teams.
Posted 3 months ago
- 3 years
1 - 2 Lacs
Mumbai
Work from Office
Trust Travel and Tours Pvt Ltd is looking for Travel Executive to join our dynamic team and embark on a rewarding career journey. A Travel Executive, also known as a Travel Coordinator or Travel Manager, is responsible for managing and coordinating travel arrangements for individuals or groups within an organization Their primary goal is to ensure smooth and efficient travel experiences while considering factors such as cost, time, and traveler preferences The specific duties and responsibilities of a Travel Executive may vary depending on the organization and industry, but here is a general overview:Itinerary Planning:Develop detailed travel itineraries for individuals or groups, including flights, accommodations, ground transportation, and any other necessary arrangements Consider the preferences and requirements of travelers, such as dietary restrictions, accommodation preferences, and transportation needs Booking and Reservations:Make reservations for flights, hotels, rental cars, and other travel-related services Ensure that all bookings are accurate and comply with the organization's travel policies Cost Management:Negotiate with travel suppliers to obtain the best possible rates and terms Monitor travel budgets and expenses, seeking cost-effective solutions without compromising on quality Travel Policy Compliance:Enforce and ensure compliance with the organization's travel policies and guidelines Educate travelers on company travel policies and procedures Communication:Serve as the main point of contact for travelers, addressing any concerns or issues that may arise during the travel period Communicate travel details and changes to travelers and relevant stakeholders Documentation and Reporting:Maintain accurate records of travel arrangements and expenses Generate reports on travel activities, expenses, and trends for management review Emergency Assistance:Provide support in case of travel emergencies, such as cancellations, delays, or unforeseen events Collaborate with travel insurance providers and emergency assistance services when necessary Technology Utilization:Utilize travel management systems and software to streamline the booking and tracking processes Stay updated on travel industry trends and new technologies to enhance travel management processes Customer Service:Ensure a high level of customer service by promptly addressing traveler needs and concerns Gather feedback from travelers to continually improve the travel management process Policy and Regulation Awareness:Stay informed about travel regulations, visa requirements, and other relevant policies that may affect travel plans
Posted 3 months ago
1 - 3 years
3 - 3 Lacs
Gurugram
Work from Office
Responsibilities: * Manage guest house opns & staff * Ensure cleanliness & maintenance standards * Oversee social media marketing campaigns * Coordinate hotel projects & events * Develop online marketing strategies * Talk to Corporates for Sales
Posted 3 months ago
5 - 10 years
4 - 5 Lacs
Hyderabad
Work from Office
relationships Salary: 4-7 lakhs per annum Designation: Senior Travel Consultant/ Manager Work Location: Hyderabad We are looking for you if you are: Willing to work the night shift. Expert with Flight and Hotel Reservations using Amadeus. Minimum of 6 years experience in the travel industry. Should have handled international and SOTO queries for at least 5 years. Handled corporate travel for at least 3 years. Proficient in written and oral English. Able to work as an individual and as a team. Posses Hotel reservations knowledge. Proficiency in Microsoft Office applications. Demonstrate internet research skills for customer information Hold a degree in tourism-related field IATA preferred. Posses strong problem-solving and/or critical-thinking skills. Optional- Should have led a team Your responsibilities: Search and confirm travel reservations for the customer/ corporate client. Understands and accurately applies client travel policy and requirements to each interaction. Provide travel offers and general travel advice to travelers. Responds to requests accurately and completely. Understands and accurately applies travel supplier rules. Maintains current knowledge of the state of the various travel industries supported. Provides the customer with the required industry information, such as low fares, exchange costs, and penalties. Performs follow-up as needed and within the time frame promised to the customer. Seeks assistance from others for the resolution as appropriate. Appropriately displays empathy and acknowledging statements to diffuse emotion during adversity. Often uses statements to the customer to validate a clear understanding of the customer's needs. Provides feedback to management to avoid future customer issues when solicited. Is mindful of the client service level agreement in all transactions. Provides constructive feedback on daily operational processes and commercial relationship with customer when appropriate. Completes tasks as assigned. Willingly offers assistance to team members within and across teams Maintain and furnish records/reports as and when required.
Posted 3 months ago
1 - 4 years
2 - 3 Lacs
Surat
Work from Office
Job Title: Personal Assistant Report Collection & Administrative Support Department: Executive Office / Administration Reporting To: Senior Management Location: Surat Corporate Office Work Type: Full-Time | On-Site Job Overview: We are looking for a sharp, responsible, and resourceful Personal Assistant to support the Business Head and senior management in daily operations, report management, office coordination, and administrative follow-ups. The role requires exceptional organizational skills, communication clarity, and a proactive attitude to handle local and interdepartmental tasks under the direct guidance of the management. Key Responsibilities: 1. Executive Communication & Schedule Management Manage the daily calendar and scheduling for the Senior Management, including internal and external meetings. Handle all incoming and outgoing calls, emails, and correspondence with clarity, urgency, and confidentiality. Track pending communications and follow-ups with vendors, clients, and internal departments. Act as the first point of contact for management-related communication. 2. Report Collection, Coordination & Analysis Collect reports from key business verticals: Software Development Project Execution Animation & Multimedia Scaffold Contract Management Business Development Graphic & Design Consolidate data into structured formats, check for completeness and accuracy. Summarize findings into crisp PowerPoint presentations and Excel reports for management reviews. Follow up with departments for delayed or missing reports and maintain report submission logs. 3. Document & Records Management File, scan, label, and organize important documents including Work Orders, Agreements, Completion Certificates, and Client Approvals. Maintain cloud-based and local digital document folders with proper version control. Ensure secure storage and easy retrieval of records as per management requirements. 4. Office Monitoring & Activity Reporting Monitor live CCTV footage and track staff attendance, idle hours, and discipline. Review employee activity through desktop software (e.g., screen usage, application logs) and prepare detailed productivity reports. Escalate any suspicious or concerning activities with documented evidence to the Business Head. Present weekly monitoring reports with observations and improvement suggestions. 5. Drafting & Professional Communication Draft high-quality emails, letters, notices, proposals, commercials, and internal memos. Assist in editing, proofreading, and formatting documents for client communication or submission. Maintain a communication log and ensure all drafts are approved before release. 6. Travel & Expense Management Arrange travel bookings (flights, trains, cabs), hotel stays, and local transport for company staff. Maintain a master log of employee travel plans and expense claims. Collect, verify, and process bills in coordination with the accounts department for reimbursement and reporting. 7. Local Office & Administrative Management Oversee day-to-day office operational needs including housekeeping, office supplies, stationary, and courier services. Coordinate with vendors, maintenance staff, and admin service providers under management instructions. Assist in organizing in-house meetings, guest arrangements, and small events. Follow up on local purchases, repairs, and minor infrastructure arrangements with accountability. 8. Management Assistance on Assigned Tasks Actively participate in any new administrative or operational tasks assigned by the Business Head. Provide timely updates and status reports on delegated activities. Work closely with other departments to execute cross-functional tasks effectively. Required Skills & Competencies: Excellent communication (English and Hindi) verbal and written. Strong command over MS Excel, PowerPoint, Word, and email drafting. High sense of responsibility, time management, and attention to detail. Ability to multitask and prioritize tasks independently under pressure. Disciplined, honest, and able to maintain confidentiality. Education & Experience: Graduate in Administration, Commerce, or any discipline. 24 years of experience in a similar role supporting senior management. Experience in administrative coordination, office reporting, or PA roles is preferred. Interested candidates who can join immediately will be given preference. submit CV via WhatsApp or call at 9227695202
Posted 3 months ago
3 - 8 years
2 - 6 Lacs
Mumbai
Work from Office
Role & responsibilities Travel Desk:Ensure all request are received from Travel Portal and processed immediately. Ensure proactive and positive support from vendor agency. Ensure job completion as per approved Work Instruction and improving work instruction whenever there are any changes to the work process. Maintain a list of Outbound and Inbound travelers and provide them required support. Sharing of updated list with stakeholders. Tracking of airport pick up, hotel booking and overall safety of Expat travelers to India. Sourcing of Accommodation close to office for long stay Expats. Ticket & Hotel Booking:Air, Rail and Road ticket to be booked as required for travel. Keeping list of hotels which are HSSE approved and updating the same at regular intervals. Assistance with Hotel Bookings at various National / International locations. Maintain MIS for all ticket and hotel bookings. Ensuring Travel Insurance is provided to all outbound travellers. Visas:To be point of contact for Visa requirements (agencies available for guidance). To keep updated on fortnightly basis the Visa Requirement folder on Travel Portal. Information to be sourced from Travel Agency. To understand if employee is travelling for Business or Work and provide the correct visa. To keep a track of visas provided and clear invoices on timely basis Other requirements like ISOS / Anvil Safety Coverage, MIS Ensure that all travelers are covered under ISOS / Anvil for their safety. In case auto capture does not function then use of manual mode to be ensured. Keeping an update MIS and holding discussion with reporting manager atleast once a month. Tracking and Issue of Corporate Credit Card for all travelers who require this facility. Activation / Deactivation of Access Cards and checking and clearing payments. Checking, ratifying and processing weekly invoices and ensuring timely payments. Preferred candidate profile Graduate with IATA certification Solution oriented should be able to come with quick solutions for various travel related issues. Soft Spoken with clear conversation skills. Should be well versed in use of computer with knowledge of Word and Excel. Dynamic personality and go getter. Should be self-motivated and physically fit. Fluent in English, Marathi and Hindi This is a six day working week job hence candidate will have to work from office from Monday to Saturday every week.
Posted 3 months ago
1 - 4 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 3 months ago
1 - 6 years
3 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Require a Graduate with min 1 to 3 years of exp with having experience as an office assistant / secretary in any company. exp in assisting top executive in company's day to day activities including client follow up, planning business visit, meetings
Posted 3 months ago
2 - 5 years
2 - 4 Lacs
Surat
Work from Office
Profile: International Operations Executive Salary: Up to 40k Roles: Hotel Bookings (international) Required Sightseeing bookings worldwide Across Globe All would be done via email/surfing/Vendors Fluent English - Required
Posted 3 months ago
- 3 years
2 - 4 Lacs
Gurgaon/ Gurugram
Work from Office
Hiring Travel Backend Profile for Gurgaon Location Air Ticketing, Reservation, PNR creation, issuance, Refunds Upto-32k ctc Plus Incentives+medical insurance Any travel GDS-experienced can apply 5 days Working-rotational Shift Gurgaon Location Required Candidate profile 6months travel experience can apply Ug/Grad both can apply Call or whatsap Rajiya - 9354352748
Posted 3 months ago
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