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0.0 - 1.0 years

1 - 4 Lacs

Guwahati

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Responsibilities: * Calendars management & hotel bookings * Meeting planning, agenda creation * Fix appointments & travel arrangements * Office coordination & secretarial ops * Letter drafting & ticket booking

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4.0 - 5.0 years

4 - 5 Lacs

Pune

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General Skills Required 1. Understanding of the travel industry 2. Good written and oral communication skills - Speak clearly and persuasively in positive or negative situations; gets clarification; respond to queries 3. Maintain record of communication with guests, vendors. 4. Good negotiation skills 5. Time management 6. Business acumen - understand implication of decisions, changes, learn about market and competition. 7. Good computer and social media skills Operations Role Requirement 1. Synthesise diverse information, understand itineraries, trip plans and prepare schedule of activities 2. Regular updating of schedules and activity chart. 3. Follow up with hotels / cab agencies etc to ensure timely deliveries (reconfirming hotel bookings, pick up timings etc) 4. Friendly follow up with guests for payments 5. Update the guests regarding the trip activities and plans 6. Coordinate with hotels / vendors for B2B rates (negotiate ), bookings 7. Maintain/update records of payments (guests, vendors, external). 8. Follow up with vendors for invoices , refunds and reconciling the records. 9. Maintain the database of vendors / rates etc. This is a role that requires commitment and engagement. The timings would depend on various trips happening at one point of time and hence the Operations executive will have to available based on trip/ customer requirements. Perks & Benefits Be able to travel as part of groups

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4.0 - 9.0 years

3 - 5 Lacs

Chennai

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Skills: Administrative Support,Documentation&Records,Office Coordination, Excellent communication skills,Strong organizational &time-management skills 4 - 10yrs(female candidate preferred) Contact: 6383838110 Mail: jobs.istarbs@gmail.com

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3.0 - 6.0 years

4 - 9 Lacs

Bengaluru

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Role & responsibilities : We are seeking a highly organized and proactive Executive Assistant (EA) with 3 to 6 years of experience to provide comprehensive administrative, coordination, and communication support to senior leadership. The ideal candidate should possess excellent communication, interpersonal, and presentation skills, and be capable of managing multiple priorities in a fast-paced environment. Key Responsibilities: 1. Executive Support Manage calendars, schedule meetings, appointments, and travel itineraries. Provide day-to-day administrative support including expense management, call handling, and documentation. Prepare high-quality reports, presentations, and briefs as per leadership requirements. 2. Communication & Coordination Serve as the primary point of contact between the executive team and internal/external stakeholders. Draft professional emails, meeting summaries, internal memos, and official correspondence. Coordinate with various departments to ensure timely flow of information and actions. 3. Presentation & Documentation Design, format, and edit business presentations, dashboards, and pitch decks. Assist in compiling reports, strategic documents, and business updates with accuracy and clarity. Maintain confidential and sensitive documents in an organized filing system. 4. Meeting & Event Management Organize internal and external meetings, including logistics, agendas, minutes, and follow-ups. Support planning and execution of offsite meetings, reviews, and other business events. 5. Task & Time Management Track action items and deliverables; ensure timely follow-up on deadlines. Prioritize and handle multiple tasks efficiently with minimal supervision. Desired Skills & Competencies: Exceptional verbal and written communication skills Strong presentation and document design skills (PowerPoint, Word, Excel) Professional demeanor and stakeholder management ability High level of discretion and integrity in handling sensitive information Strong organizational and time management skills Self-motivated, detail-oriented, and proactive approach Ability to multitask and thrive in a fast-paced environment

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1.0 - 4.0 years

4 - 5 Lacs

Hyderabad

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Key Responsibilities: Handle all flight, hotel, and ground transportation bookings for employees across departments. Collect tour plans from managers and schedule bookings as per approved itineraries. Coordinate with hotels, airlines, and travel agencies to get the best corporate rates and deals. Maintain and update a database of preferred vendors and negotiated rates. Follow up with employees to confirm bookings, resolve travel issues, and provide itinerary support. Track travel expenses and ensure compliance with company travel policies. Maintain records of travel histories, invoices, and reimbursements. Identify and onboard new travel partners or hotel chains as required. Assist in emergency travel re-bookings or cancellations when necessary. Preferred Qualifications: Bachelors degree in Hospitality, Business Administration, or related field. 2+ years of experience in corporate travel management or hospitality coordination. Strong negotiation and vendor management skills. Excellent communication and interpersonal abilities. Proficiency in MS Office and experience with travel booking platforms (e.g., MakeMyTrip, Goibibo, or travel ERP systems). Ability to multitask and work under pressure with time-sensitive requests. Preferred Qualifications: Experience working in a fast-paced corporate environment. Familiarity with employee travel policies and expense tracking. Knowledge of regional/national hotel chains and airline ticketing rules.

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4.0 - 9.0 years

5 - 10 Lacs

Gurugram

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Executive Assistant Exp- 5+ Years Loc- Gurgaon Skills- Office Administration, Travel Mgt, Hotel Booking, Calender Mgt, Interview Scheduling, Traveling etc CTC upto 10L Immediate joiners Required Candidate profile Call Vikas 8527840989 Email vikasimaginators@gmail.com

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1.0 - 5.0 years

3 - 6 Lacs

New Delhi, Gurugram, Delhi / NCR

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Call & WhatsApp Sneha -8448100705 Dear candidates, we are hiring for the US travel sales process ( PPC & META) 6-month exp can apply candidates must know AMADEUS salary up to 50k-55k Working: 5 Days Cab and meal provided GURGAON LOCATION Required Candidate profile Must have good communication and core US travel sales skills(PPC Campaign Must have prior travel sales/Hotel sales experience on campaign calls US Shift+ 5 days working+ 2 Side Cab Sneha @8448100705

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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru, Vadodara

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Job Title: Executive- Travel Job Location: Bangalore / Vadodara Shift Timings: 5:30 PM to 2:30 AM IST (US Shift) https://www.linkedin.com/showcase/collaberagtc/ https://collabera.com/globaltalentcenter/ https://www.collabera.com/ https://www.youtube.com/@CollaberaGTC/videos https://instagram.com/collaberagtc?igshid=ZWQyN2ExYTkwZQ== Collabera, a leader in staffing Industry, is looking for Executive- Travel . Our employees work in fast paced, high energy work environment driven by our unique work culture that embraces competitiveness, passion and work hard-play hard approach to the fullest. Our clientele comprises of many Fortunes 100/500 organisations across various industry domains. This is an amazing opportunity for someone having the hunger to succeed and work with a reputed staffing firm. He/she is expected to verify and validate each document as per the clients compliances and raise findings if he/she finds any document to be missing or incomplete resulting in non-compliance. Applicant is expected to work within tight timelines and ensure 100% accuracy and compliance. Job Role involves: Cost and compliance optimization: Optimizing the cost of travel and providing TME policy governance. Negotiating with vendors (online/offline) and finding cost-effective flight/hotel/cab options. Finding cost-effective alternatives to the bookings made by employees to generate more savings. Doing market analysis/research to validate if quotations are reliable as compared to other vendors. Finding vendors who can offer better services at a lesser cost than the current vendors. Keeping a track of automated booking notifications to crosscheck its compliance with the policy guidelines. Operations and responsiveness: Providing end-to-end travel management with adherence to prescribed Turn Around Time (TAT) set under Service Level Agreements (SLAs). Managing credit card authorizations and payments to the vendors/ hotels. Collect all mandatory travel documents from travelers after the travel is completed and ensure that it is reviewed and presented to management for approval. Maintaining agreement or contract of new vendors and keeping a record of the same. Keep the business travelers updated about any changes with respect to travel or any expected change in timings or additional budget as applicable on a case-to-case basis. Quality of work: Managing the satisfactory level of quality in service delivery and management reporting. Submit monthly reconciled credit card statements to the finance department. Managing and updating the travel database through excel reports. Ensuring the safety and comfort of the business travelers. The job role requires: Knowledge of corporate travel management Excellent written and verbal communication skills Post-Graduation/Graduation from any stream. Proficiency with MS Office Attention to detail. Organization/Coordination skills Being proactive, managing and prioritizing multiple tasks simultaneously Negotiation skills Brownie Points if: Knowledge of GDS systems like Amadeus, Sabre, etc. Knowledge of the US travel industry Diploma/Degree in travel/tourism domain Training of IATA Ticketing & Fare Construction

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2.0 - 4.0 years

3 - 5 Lacs

Bengaluru

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Travel Coordination: Arrange and manage travel schedules, including booking flights, accommodations, and transportation, ensuring adherence to company policies and budgets. Vendor Management: Liaise with travel service providers to secure the best rates and services, and maintain relationships with vendors for accommodations and transportation. Documentation and Compliance: Assist with visa applications and other travel-related documentation, ensuring all travel arrangements comply with company policies and legal requirements. Budget Monitoring: Monitor and manage travel-related expenses, prepare monthly travel expense reports, and ensure cost-effective travel solutions. Emergency Support: Provide support during travel-related issues or emergencies, ensuring prompt resolution and minimal disruption to business activities Preferred candidate profile Bachelor's degree in Hospitality, Travel Management, Business Administration, or a related field 1-2 yrs previous experience in a travel coordination or customer service role is preferred. Proficiency in travel booking systems, Microsoft Office Suite, strong organizational and time-management skills, excellent communication and customer service abilities, and attention to detail.

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5.0 - 9.0 years

5 - 9 Lacs

Bengaluru

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• Negotiate & secure venue for conferences globally managing budgets & rates • Coordinate travel & accommodation for attendees & staff, logistics, onsite setup, vendors, AV teams, & contractor • Manage procurement & delivery of event-related material Required Candidate profile • Maintain event timeline, production schedules & project trackers • Liaise with internal teams, Speakers, align schedules & operational needs • Ensure compliance to international visa & jurisdiction

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5.0 - 10.0 years

5 - 10 Lacs

Gurugram

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Job role: Travel Sales Manager- Inbound DMC Location: Gurugram, On-site, 5 days a week Company overview: Hi Tours is a leading destination management company specializing in curated travel experiences across India and other destination like Nepal, Bhutan, Sri Lanka, Mauritius etc. With a strong foundation in cultural understanding, local expertise, and customer-centric service, Hi Tours designs and delivers exceptional travel solutions for leisure, corporate, and special interest groups. Our core strength lies in creating immersive and personalized itineraries, offering a blend of heritage, nature, adventure, and luxury. Role Overview We are looking for a dynamic and experienced Inbound Sales Executive to join our Hi Tours division. This role requires a travel professional with a strong background in crafting tailor-made itineraries, preparing costings, and managing end-to-end client interactions. The ideal candidate will have prior experience in inbound tourism sales, deep destination knowledge, and a proven ability to manage customer relationships with professionalism and care. Key Responsibilities Sales & Itinerary Design: Develop and convert inbound travel enquiries into confirmed bookings by designing customized, experience-driven itineraries for FITs and Groups. Costing & Quotation Preparation: Create competitive and accurate costings, ensuring profitability while meeting client budgets and expectations. Client Relationship Management: Manage communications with majorly B2B or B2C clients, maintaining a high standard of service and professionalism. Build long-term relationships with repeat and potential clients. End-to-End Booking Coordination: Coordinate with operations, vendors, and DMCs to ensure flawless execution of itineraries and handle any travel modifications or issues. Destination Expertise: Advise clients on the best routes, destinations, accommodation options, and cultural experiences within the Indian Subcontinent. Sales Reporting & Follow-ups: Maintain accurate records of leads, proposals, confirmations, and feedback. Ensure timely follow-ups and support post-sale processes. Required Skills & Experience Minimum 5 years experience in Inbound Sales within the travel & tourism industry . Proven track record of successful conversions from inquiry to booking. Strong understanding of costing models, hotel and transport pricing , and ground operations. Expertise in crafting custom itineraries for inbound travelers. Excellent written and verbal communication skills in English. Familiarity with reservation systems, CRM tools, and itinerary-building platforms. Benefits: Work-Life Balance Flexible working hours and leave policies to support your personal needs . Health & Mediclaim Support Access to health-related resources and Mediclaim support . Learning & Development Opportunities Internal training, upskilling initiatives, and access to industry knowledge. Employee Engagement , Incentives and Recognition Regular programs to celebrate individual and team achievements. Inclusive and Collaborative Work Culture A supportive environment where your voice is heard and contributions matter.

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2.0 - 3.0 years

2 - 2 Lacs

Ballabhgarh, Palwal, Faridabad

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Oversee daily office operations, manage schedules, coordinate meetings, maintain records, and handle correspondence. Ensure smooth office function, support staff, and manage office supplies. Strong organizational and communication skills required.

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6.0 - 8.0 years

1 - 3 Lacs

Thrissur

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Role & responsibilities Knowledge of ticketing - train/ flight / bus, Good experience preferred. Passport - managing appointments, scheduling, document verification, police clearance certificates. Visa - visa posting, knowledge of visa checklists. Attestation - certificate verification and attestations, knowledge of other country rules and regulations. Packages- expertise in handling tour packages, itinerary preparation, managing vendors. inbound and outbound package experience preferred. Strong Interpersonal skills Strong English communication skills both oral and written are mandatory Strong analytical, problem solving skills Good knowledge of travel and tourism industry Location : THRISSUR,COCHIN,CALICUT,TRIVANDRUM,MUMBAI,BANGALORE,HYDERABAD,CHENNAI

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2.0 - 4.0 years

0 - 1 Lacs

Thrissur

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Role & responsibilities Knowledge of ticketing - train/ flight / bus, Good experience preferred. Passport - managing appointments, scheduling, document verification, police clearance certificates. Visa - visa posting, knowledge of visa checklists. Attestation - certificate verification and attestations, knowledge of other country rules and regulations. Packages- expertise in handling tour packages, itinerary preparation, managing vendors. inbound and outbound package experience preferred. Strong Interpersonal skills Strong English communication skills both oral and written are mandatory Strong analytical, problem solving skills Good knowledge of travel and tourism industry Location : THRISSUR,COCHIN,CALICUT,TRIVANDRUM,MUMBAI,BANGALORE,HYDERABAD,CHENNAI

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1.0 - 3.0 years

1 - 1 Lacs

Ernakulam, Thrissur, Thiruvananthapuram

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Role & responsibilities Knowledge of ticketing - train/ flight / bus, Good experience preferred. Passport - managing appointments, scheduling, document verification, police clearance certificates. Visa - visa posting, knowledge of visa checklists. Attestation - certificate verification and attestations, knowledge of other country rules and regulations. Packages- expertise in handling tour packages, itinerary preparation, managing vendors. inbound and outbound package experience preferred. Strong Interpersonal skills Strong English communication skills both oral and written are mandatory Strong analytical, problem solving skills Good knowledge of travel and tourism industry Location : THRISSUR,COCHIN,CALICUT,TRIVANDRUM,MUMBAI,BANGALORE,HYDERABAD,CHENNAI

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1.0 - 4.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru, Vadodara

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Job Title: Executive- Travel Job Location: Bangalore / Vadodara Shift Timings: 5:30 PM to 2:30 AM IST (US Shift) https://www.linkedin.com/showcase/collaberagtc/ https://collabera.com/globaltalentcenter/ https://www.collabera.com/ https://www.youtube.com/@CollaberaGTC/videos https://instagram.com/collaberagtc?igshid=ZWQyN2ExYTkwZQ== Collabera, a leader in staffing Industry, is looking for Executive- Travel . Our employees work in fast paced, high energy work environment driven by our unique work culture that embraces competitiveness, passion and work hard-play hard approach to the fullest. Our clientele comprises of many Fortunes 100/500 organisations across various industry domains. This is an amazing opportunity for someone having the hunger to succeed and work with a reputed staffing firm. He/she is expected to verify and validate each document as per the clients compliances and raise findings if he/she finds any document to be missing or incomplete resulting in non-compliance. Applicant is expected to work within tight timelines and ensure 100% accuracy and compliance. Job Role involves: Cost and compliance optimization: Optimizing the cost of travel and providing TME policy governance. Negotiating with vendors (online/offline) and finding cost-effective flight/hotel/cab options. Finding cost-effective alternatives to the bookings made by employees to generate more savings. Doing market analysis/research to validate if quotations are reliable as compared to other vendors. Finding vendors who can offer better services at a lesser cost than the current vendors. Keeping a track of automated booking notifications to crosscheck its compliance with the policy guidelines. Operations and responsiveness: Providing end-to-end travel management with adherence to prescribed Turn Around Time (TAT) set under Service Level Agreements (SLAs). Managing credit card authorizations and payments to the vendors/ hotels. Collect all mandatory travel documents from travelers after the travel is completed and ensure that it is reviewed and presented to management for approval. Maintaining agreement or contract of new vendors and keeping a record of the same. Keep the business travelers updated about any changes with respect to travel or any expected change in timings or additional budget as applicable on a case-to-case basis. Quality of work: Managing the satisfactory level of quality in service delivery and management reporting. Submit monthly reconciled credit card statements to the finance department. Managing and updating the travel database through excel reports. Ensuring the safety and comfort of the business travelers. The job role requires: Knowledge of corporate travel management Excellent written and verbal communication skills Post-Graduation/Graduation from any stream. Proficiency with MS Office Attention to detail. Organization/Coordination skills Being proactive, managing and prioritizing multiple tasks simultaneously Negotiation skills Brownie Points if: Knowledge of GDS systems like Amadeus, Sabre, etc. Knowledge of the US travel industry Diploma/Degree in travel/tourism domain Training of IATA Ticketing & Fare Construction Role & responsibilities Preferred candidate profile

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1.0 - 5.0 years

3 - 6 Lacs

Gurugram

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Responsibilities: Handle inbound and outbound PPC calls for US, UK, Assist customers with car rental and hotel bookings. Convert leads into successful sales Utilize in-depth knowledge of US geography Meet and exceed sales targets Office cab/shuttle Annual bonus Sales incentives Free meal

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3.0 - 6.0 years

3 - 5 Lacs

Gurugram

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Travel Executive, Gurgaon (Sohna Road) MNC, Male, 3-5yrs exp in Travel Desk/Travel Mgmnt for the company, good exposure of travel management for corporates - air, train, hotel - booking, scheduling, coordination, ticketing all types of travel modes

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4.0 - 9.0 years

4 - 9 Lacs

New Delhi, Gurugram

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Admin Executive Exp- 4+ Years Loc- Gurgaon Skills- Admin, Travel Mgt, Calender Mgt, Client Mgt, Meeting etc NP- 0 to 30 Days Pkg- 10 LPA Nancy 8586914964 Nancy.imaginators7@gmail.com Required Candidate profile Should have MNC/BPO experience

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3.0 - 8.0 years

2 - 3 Lacs

Indore, Ahmedabad, Surat

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Role & responsibilities Regional Agent Networking (Maharashtra & Gujarat): Build, develop, and manage strong relationships with travel agents and B2B partners across key cities like Mumbai, Pune, Nashik, Nagpur, Ahmedabad, Surat, Vadodara, Rajkot, and others. Agent Onboarding: Identify, recruit, and onboard new travel agents to expand the distribution network and increase brand presence. Sales Calls & Meetings: Conduct regular in-person and virtual meetings with travel agents to promote products and services, address concerns, and generate leads. Follow-ups & Relationship Management: Perform timely follow-ups on inquiries, quotations, and leads. Ensure ongoing engagement and satisfaction of agents. Sales Strategy Execution: Implement sales strategies and campaigns to meet monthly and quarterly sales targets. Market Research & Feedback: Gather insights on market trends, competitor offerings, and customer feedback to optimize the sales approach. Training & Support: Educate and support travel agents on product offerings, booking tools, and sales promotions. Reporting & Documentation: Maintain accurate records of sales activities, client interactions, and lead progress using CRM tools. Preferred candidate profile Bachelors degree in Business, Travel & Tourism, Marketing, or a related field. 3+ years of experience in B2B sales, preferably in the travel industry. Proven track record of achieving sales targets and building successful agent networks. Excellent communication, negotiation, and interpersonal skills. Strong organizational skills and attention to detail. Proficiency in MS Office and CRM software. Willingness to travel as required. Only male candidates.

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4.0 - 5.0 years

6 - 8 Lacs

Pune

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Job Description Position: Supervisor- Admin & Travel Desk Experience: 4+ years of experience in administrative or management support roles. Academic Requirement: Bachelors degree in Business Administration or a related field (preferred but not mandatory). Compensation: As per market standards Hiring Manager: Balasaheb Hajare Location: Pune Probation: 6 months Skills: Excellent organizational and multitasking abilities Strong communication and interpersonal skills Knowledge of travel booking systems and platforms Familiarity with visa processes, international travel regulations, and insurance requirements Problem-solving skills and ability to work under pressure Proficiency in MS Office (Excel, Word, Outlook) Attention to detail and cost-awareness Others: Experience of working in Automotive or Travel Management Organization would be preferred. Job Overview: The Supervisor- Admin & Travel Desk will provide administrative and organizational support to ensure the efficient functioning of management operations. This role requires excellent coordination, communication, and multitasking skills to support leadership in achieving organizational goals. Job Roles & Responsibilities: Travel Management: Arrange domestic and international travel (flights, hotels, visas, cabs, ferry, trains, etc.) Coordinate visa processes, insurance, roaming, foreign exchange, and other travel essentials Ensure cost-effective travel booking aligned with company policies Administrative Support: Assist with day-to-day administrative tasks related to travel and logistics Support employee onboarding and offboarding travel arrangements Document Management: Prepare and maintain travel-related documents such as itineraries, invitation letters, visa applications, covering letters, etc. Maintain digital and physical records of bookings, approvals, invoices, and reimbursements Coordination and Communication: Act as a liaison between internal departments and external travel agencies or vendors Provide timely travel updates and communicate changes or emergencies clearly Event Planning and Logistics: Assist in organizing corporate events, meetings, and conferences, including venue booking and travel arrangements for participants Process Improvement: Recommend and implement improvements in travel processes, vendor engagement, and cost control Ensure adherence to travel policies and standard operating procedures MIS: Maintain accurate databases of travel activities and generate reports on travel spend, frequency, and vendor performance This position is ideal for individuals who thrive in a fast-paced environment and have a passion for supporting management in achieving strategic goals. CT AUTOMOTIVE INDIA

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6.0 - 11.0 years

0 - 2 Lacs

Gurugram

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Job Description: Manage scheduling for company executive(s) Draft, review and send communications on behalf of company executive(s) Answer and respond to phone calls, communicate messages and information to the executive. Organize and prepare for meetings, including gathering documents and attending to logistics of meetings. Prepare various reports and presentation for the management. Prioritize emails and respond when necessary. Coordinate travel arrangements Maintain various records and documents for company executive. Skills: Excellent communication skills (Verbal as well as written). Well-versed with MS-office (Excel, Word, PPT etc). Should be presentable,pro-active and go-getter. Role & responsibilities Thanks & Best Regards Manisha Rajput Deputy Manager- HR E-Mail:- manisha@smartworlddevelopers.com

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1.0 - 4.0 years

2 - 4 Lacs

Bengaluru

Work from Office

About Us Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: This Team is involved in revenue management, vendor management and strategies to get new business and make travel profitable entity About the role: Deliver extraordinary travel experience for our B2C consumers in a Backend role by providing first-hand resolution and the highest quality of customer experience to the Paytm users. Key Responsibilities 1) Operating in a 24 Hrs Day 6 day-week team, with multiple/rotational shift options. 2) Understanding and expertise in domestic and international travel requirements (LCC airlines) 3) Able to understand customer queries and advise them of suitable resolution 4) Customer-focused and service-oriented where you are accountable for key performance indicators of success, such as customer satisfaction (CSAT), key productivity metrics 5) Coach, develop, and mentor Junior resources and colleagues in the team when needed Additional Accountabilities 1) Working on Fresh desk Tickets and Phones as well for both GDS and LCC airlines. 2) Action consumers booking/PNR for refund, ticketing, re-issuance, escalations Superpowers/ Skills that will help you succeed in this role: 1) Excellent communication skills. 2) Fresher to 1 yr of experience in Travel Agency/Industry 3) Result/Target driven, attentive, adaptable, and motivated to learn. 4) Proficiency in technology to research options and complete process requirements Education MBA Preferred Why join us: We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!! Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

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3.0 - 5.0 years

3 - 6 Lacs

Hyderabad

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Roles and Responsibilities Manage travel operations for corporate clients, ensuring seamless execution of itineraries and timely resolution of issues. Coordinate with suppliers (Amadeus, Galileo) to book flights, hotels, and other travel arrangements. Handle ticketing and reservation processes using Amadeus system. Provide exceptional customer service to internal stakeholders through effective communication and issue resolution. Ensure compliance with company policies and procedures while maintaining high levels of productivity.

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