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0.0 - 2.0 years

1 - 2 Lacs

Bengaluru

Work from Office

* Manage office operations & staff coordination * Book travel, hotels & tickets * Manage Attendance of the Team & Visitors * Support executive team with tasks * Manage Employee engagement activities * Ensure smooth day-to-day functioning Health insurance Provident fund Annual bonus

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5.0 - 6.0 years

6 - 8 Lacs

Mumbai

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Executive Assistant to Founders Responsibilities: Efficiently manage the calendars of the CEO/Founders/VPs/AVPs(leadership team) Process reimbursements and handle IT filing procedures. Coordinate tasks related to banking activities. Act as a liaison with the driver when necessary. Organize both personal and official travel arrangements, including flights, accommodations, and transportation. Prepare reports, presentations, and other documents as needed. Serve as a primary point of contact for executives, staff, clients, and external partners. Handle confidential information with discretion and professionalism. Provide support for special projects and initiatives as required.

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2.0 - 4.0 years

3 - 5 Lacs

Gurugram

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Handling Domestic Tour Packages/ Hotel Booking/ Transport Handling Client Queries for Hotel Booking/ Tour Packages Making Itineraries/ Proposals/ Costing

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3.0 - 6.0 years

4 - 6 Lacs

Hyderabad

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Handled domestic hotel bookings, holiday packages. Attended travel queries, shared proposals, prepared itineraries and costings. knowledge of Indian tourist spots. Also worked as BDE—generating leads, building client relations & travel package sales

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3.0 - 5.0 years

4 - 6 Lacs

Gurugram

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Handling domestic hotel ,holiday packages & transport. Attending queries for Hotel/Tours/Packages. Sending Proposals for Package Tours & Hotel Bookings, Preparing Itineraries & Costing. knowledge for holiday packages of Indian tourist spots.

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4.0 - 9.0 years

4 - 8 Lacs

Hyderabad, Chennai, Bengaluru

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Role & responsibilities : Assist with contracting hotels, venues, and service providers for MICE programs. Support the sales team with quotation preparation, proposal development , and client communication . Maintain and update the supplier database , including rates, terms, and availability. Coordinate logistics such as transportation, F&B arrangements, and technical requirements. Prepare costings , and liaise with Sales Team for seamless program delivery. Preferred candidate profile : Operational experience in handling MICE groups Destination knowledge in preparing itineraries . Experience in handling visas for groups . Good at MS office Strong negotiation skills with attention to detail. Excellent communication and interpersonal skills .

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1.0 - 5.0 years

2 - 6 Lacs

Chennai

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Technical Skills Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Knowledge of fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Experience in Ticket issuance, reissuances (exchanges) a plus. Track record of low error rate; low airline debit memos/financial losses. Microsoft Office application skills, including Outlook, and Excel Basic internet and web-based application skills Role & responsibilities Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Good experience in Ticketing (issuance, exchanges, MCOs, residuals, schedule changes and name change processing) and/or Fare Auditing for an airline carrier. Quality performance: low error rate; low airline debit memos/financial losses. Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Minimum 1 year of experience in Ticketing and/or Fare Auditing. Independently driven to learn new applications, technologies, skills and a self-starter Highly organized and detail-oriented with a very strong focus on process, trends, and root cause analysis 5 days working 2 rotational offs Cab facility Location is Chennai Salary upto 5.5 LPA Interested candidates can Share your details on 7678666623 or yuvraj.mandal@nlbtech.in

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1.0 - 4.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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7.0 - 12.0 years

5 - 11 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Hybrid

Job description About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Title : Senior Associate / Lead / Sr. Lead - Virtual Assistant Qualification : Any Graduate or Above Relevant Experience : 5 to 8 Years Must Have Skills : International Process Virtual / Executive assistant Calendar Management MIS Travel booking MS Excel Roles and Responsibilities : Responsible for Administrative Services, like calendar bookings, Travel & Expense, Reports, Presentation , Excel , Cost & Budgeting, Travel management , Schedule meetings etc. Handled International clients Interacting with Stakeholders. Good communication skills with have proven ability in handling client/vendor calls and good email writing skills. Responsible for timely and accurate MIS reports on a weekly/monthly basis. Ability to prioritize items. Perform tasks with a high degree of accuracy and consistency, in a timely manner. Create and maintain operational documents and perform activities accordingly. Candidate should be a Graduate or a Post Graduate. Exceptional communication skills (Verbal and Written). Proficiency in tools such as MS Word, MS Office and Excel. Open to rotational shifts. Any women candidates from Sabbatical is welcomed. Location : Pune/Mumbai/Bangalore CTC Range : Upto 14 LPA Notice period : Immediate - 30 days Shift Timing : Night Shift (US) Mode of Interview : Virtual Mode of Work : Hybrid Thanks & Regards, Hemalatha HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432418 | WhatsApp 9900261540 hemalatha.c@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************

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1.0 - 6.0 years

4 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Handle inbound customer calls related to travel queries. Assist customers with bookings, cancellations, and travel support. Provide timely resolutions and maintain high customer satisfaction. Salary: 31,000 in-hand Call /WhatsApp Viraj@ 8294897343 Required Candidate profile UG & Above Must have at least 1 year of experience in customer service (any domain). Strong spoken English skills. Willingness to work in rotational shifts. Location: Gurgaon Both-side cab provided

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1.0 - 3.0 years

2 - 3 Lacs

Chandigarh

Work from Office

Sun Park Resort Manali is looking for Reservation Executive - Sun Park Hotel & Banquet, Chandigarh to join our dynamic team and embark on a rewarding career journey Able to handle incoming calls or emails and provide information to customers regarding reservations, availability, prices, and promotions Able to use reservation systems and other related software to make bookings, process payments, and confirm reservations Should be able to cross-sell, suggest additional products or services to customers, such as car rentals, tours, or restaurant reservations Able to handle customer complaints or issues effectively, often by communicating with other departments or suppliers to resolve the problem Generating reports, analyzing trends and make recommendations to management to improve customer service and sales Excellent communication and customer service skills

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0.0 - 1.0 years

1 - 3 Lacs

Gurugram

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Responsibilities: * Manage reservations via phone/email * Upsell hotel amenities & services * Maintain customer database accuracy * Process bookings & cancellations * Coordinate tour package itineraries

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0.0 - 3.0 years

2 - 6 Lacs

Mysuru

Work from Office

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations Here, we believe in you and what you bring to the table There are many opportunities for development and advancement Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet Together, we embody the vision of responsible hospitality, Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster, Job Description We are seeking a detail-oriented and customer-focused Reservation Executive to join our team in Mysuru, India As a Reservation Executive, you will play a crucial role in managing room reservations, processing bookings, and ensuring a seamless reservation experience for our guests This position requires excellent communication skills, attention to detail, and a commitment to delivering exceptional customer service, Handle incoming reservations through various channels, including phone, email, and online booking systems Confirm reservation details with guests, including dates of stay, room type, and special requests Maintain accurate records of all reservations, cancellations, and modifications in the reservation system Provide information to potential guests regarding room availability, hotel amenities, rates, and policies Input and update reservations in the Property Management System (PMS) or Central Reservation System (CRS) Generate daily reports to track reservations and guest arrivals Collaborate with Front Desk, Housekeeping, and Sales teams to ensure smooth operations Handle guest inquiries and concerns promptly and professionally Assist in up-selling room upgrades, packages, and services to increase hotel revenue Prepare and submit reports on reservation trends, occupancy, and cancellations Perform daily, weekly, and monthly reservation audits to ensure accuracy and compliance with internal processes Qualifications High school diploma or equivalent (Bachelor's degree in Hospitality or related field preferred) Previous experience in hotel reservation or front desk position Proficiency in Property Management Systems (PMS), booking engines, and MS Office Suite Excellent verbal and written communication skills Strong customer service orientation with a professional and friendly demeanor Exceptional attention to detail and ability to accurately enter information Problem-solving skills with the ability to resolve conflicts and offer solutions effectively Excellent time management skills and ability to handle multiple tasks in a fast-paced environment Knowledge of hospitality industry trends and best practices Ability to work flexible hours, including weekends and holidays Multilingual ability is a plus Additional Information Experience is an asset, Prior experience working with Opera or a related system, Strong interpersonal and problem solving abilities, Fluency in English, additional languages are a plus,

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3.0 - 8.0 years

4 - 6 Lacs

Aurangabad

Work from Office

International Flight Ticketing Hotel Booking Guest relations Front Desk Visa Processing General Admin Work HR activities Travel Management Canteen Management

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2.0 - 7.0 years

3 - 3 Lacs

Noida

Work from Office

Office management, Blue Collar Staff handle, Administartive,Documentation, Vendor Management,Stock Management.Office Availability of Office Opening / Closing Share CV on jobs@asmohlab.com Required Candidate profile Vendor Management, Maintain Assets Record, Resolve administrative issues.

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8.0 - 10.0 years

5 - 9 Lacs

Gurugram

Work from Office

At least 8 years of Travel Domain experience on product combinations of Air, Hotel, Sightseeing, Transfers, Rail, Cruises, EuroRail etc. Should have Team handling experience such as Application support, Client Support, troubleshooting or incident management. Responsible for TAT and SLA management. Will be responsible to handle the team that will be answering the first level review of the issues and concerns in the product application received via email, voice call, or instant messaging and to provide updates and completion information. To Manage and resolve problem tickets for assigned applications within designated performance metrics and in accordance with all applicable SOPs, team processes and management guidelines. Responsible to gather product enhancement requirement from Business heads and create the scoping document. Review support tickets raised to technical team to ensure that the issue is genuine and shall be raised for prioritization. Regular coordination with the Technical Support Team

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3.0 - 4.0 years

3 - 6 Lacs

Ahmedabad

Work from Office

Job Description Roles and Responsibilities: Identifies new reservations sales business to achieve personal and property revenue goals. Understands the overall market, including competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Monitors same day selling procedures to maximize room revenue and control property occupancy. Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Responds to incoming reservations sales opportunities for the property that are outside parameters of the . Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Uses sales resources and administrative/support staff effectively. Assists in monitoring group reservation forecast data. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Coordinates with clients to process rooming lists for groups Assists with monitoring accuracy of reservation sales orders within tracking systems. Tracks no-show reservations and processes charges as needed. Checks daily arrivals to ensure all necessary billing instructions are applied to reservations. Manages wait list and prioritizes order of wait list contacts to be made. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Handles guest complaints and disputes following the instant pacification procedures. Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Desired Candidate Profile: Possess a degree in Tourism/Hospitality Management Possess at least 3-4 years relevant hospitality experience in reservation department. Good communication and interpersonal skills (mandatory) Perks and Benefits: 5 day working week (rotational week offs) yearly appraisals & festive bonus.

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3.0 - 5.0 years

1 - 5 Lacs

Gurugram

Work from Office

The associate will be part of TBO Platinum Desk which services the top B2B travelpartners across India. He/She willbe responsible for handling booking and post booking queries of the key travelpartners across India for their non- air travel. They will be one point ofcontact for all the service requests and must adhere to service SLA andproviding exceptional customer experience. Destination knowledge must: - Maldives, Mauritius, Sri Lanka, Dubai, Bali,Seychelles, Singapore, Thailand, Malaysia, South Africa, Hong Kong. Driving revenue and wallet share of the travel partners. Increasing the numberof transacting agents on a monthly level. Responsible for CSAT at booking and post booking level. Capable of maturely handling the travel partner escalations. Relationship building with the travel partner. The associate should have in-depth knowledge of hotel, flights and holidaypackage products and should be familiar with CRM platform. Ensure that their allocated set of travel partners are transacting with TBOevery month and pitch all non- air products. Should beable to work in result oriented with strong communication skills. Teamwork andcustomer focus is essential.

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4.0 - 8.0 years

2 - 6 Lacs

Kochi

Work from Office

Utilize Amadeus and Sabre GDS to book flight tickets, hotel stays, rental cars, and other travel services. Process client reservations, changes, and cancellations efficiently and accurately. Ensure all bookings comply with company policies, travel regulations, and client preferences. Expertly navigate both Amadeus and Sabre GDS systems to book, modify, and manage travel itineraries. Maintain knowledge of the latest GDS functionalities, tools, and updates to enhance service delivery. Troubleshoot and resolve any issues related to GDS bookings or system performance. Qualifications & Skills: Proven experience as a Travel Consultant, preferably with expertise in Amadeus and Sabre GDS. In-depth knowledge of travel industry standards, airline operations, and booking procedures. Strong communication and interpersonal skills with a customer-first approach. Ability to work under pressure and handle multiple bookings simultaneously. Excellent problem-solving skills and attention to detail.

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2.0 - 7.0 years

1 - 4 Lacs

Jaipur

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You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Reservations is responsible to assist the Revenue Manager & the Front Office Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatts Brand Standards. Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager in either Reservation or Front Office, or as Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.

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2.0 - 7.0 years

2 - 3 Lacs

Hyderabad

Work from Office

You will be responsible to provide an excellent and consistent level of service to your customers. The Room Service Ordertaker is responsible to provide an exceptional customer service in the function of ordertaker in the food & beverage division of the hotel. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

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2.0 - 7.0 years

2 - 3 Lacs

Kochi

Work from Office

You will be responsible to provide an excellent and consistent level of service to your customers. The Room Service Ordertaker is responsible to provide an exceptional customer service in the function of ordertaker in the food & beverage division of the hotel. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

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1.0 - 4.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 3.0 years

5 - 12 Lacs

Kolkata, Indore, Ahmedabad

Work from Office

We are looking for a smart, presentable, and proactive Personal Secretary to Managing Director. The ideal candidate should have excellent communication skills, a professional demeanor, and the ability to handle multiple tasks efficiently, to travel with MD for short tours within country and outside country. Role & responsibilities Handle calls, emails. Maintain appointment schedules and calendar management for MD Organize meetings, travel, and other executive-level activities Coordinate with internal departments and external stakeholders Maintain confidentiality and professionalism in all tasks Preferred candidate profile Location: Ahmedabad / Indore / kolkata (Candidates from across India can apply) Accommodation: Provided for outstation candidates Female candidate preferred, aged between 22 to 35 years Bachelor's degree or equivalent Strong communication and interpersonal skills Proficiency in MS Office (Word, Excel, Outlook) Prior experience in front office or executive assistant role is a plus Must be smart, well-groomed, and presentableRole & responsibilities Should be comfortable traveling along with MD

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3.0 - 6.0 years

4 - 5 Lacs

Kolkata

Work from Office

Office Time - 11AM-8PM (Mon-Sat) Responsibilities: * Coordinate meetings & events * Manage calendar & travel bookings * Draft letters & emails * Provide secretarial support * Oversee media relations Any Inquiry Call or WhatsApp 8697666885

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