HOTEL AKETA RAJPUR ROAD

As a Front Office Executive at our company located in Dehradun, your role will primarily involve managing the reception desk, welcoming guests, answering inquiries, assisting in check-ins and check-outs, and ensuring the smooth day-to-day front office operations. Your responsibilities also include maintaining positive guest experiences and collaborating with other departments when necessary. Key Responsibilities: - Managing the reception desk efficiently - Welcoming guests warmly and professionally - Handling guest inquiries and providing accurate information - Assisting in guest check-ins and check-outs - Ensuring the smooth operation of front office tasks - Maintaining positive guest experiences - Coordinating with other departments as needed Qualifications Required: - Strong interpersonal skills and excellent communication proficiency - Hands-on experience in receptionist duties and front office tasks - Knowledge of customer service practices with a focus on creating positive guest interactions - Excellent organizational abilities with attention to detail - Ability to multitask and maintain professionalism in a fast-paced environment - Familiarity with basic computer systems and reservation software is advantageous - Previous experience in the hospitality industry is a plus - High school diploma or equivalent; additional training or certifications in hotel management are beneficial,