Hospitality Guest Relations & Service

Job Description

Company Description Welcome to Thrivesome™ Cafe & Community! Thrivesome is a cozy spot in Hyderabad for coffee, conversation, art and books paired with comfort food. It's also an event and pet friendly space! Role Description We are looking for a dependable and friendly team member to handle daily cafe operations, guest hospitality, admin tasks, billing, and support the co-founders in running the space smoothly. Responsibilities: Hostess Duties Greet and seat guests Share menu, offers, and event details Manage guest flow and handle feedback Operations & Admin Coordinate team checklists and schedules Maintain cleanliness, ambiance, and daily readiness Organize weekly team meetings and follow up on action items Assist co-founders in daily and ad hoc operational tasks Vendor & Stock Management Coordinate with suppliers and vendors for timely deliveries Track and manage stock levels Billing & Accounting Handle billing and transactions (cash/card/UPI) Manage POS system and order entries (online and dine-in) Maintain daily and monthly accounting records Prepare basic sales and expense reports Requirements: Strong communication and customer handling skills Basic Excel/Google Sheets and tech comfort Experience of 3-5 years in cafe/hospitality/operations preferred Organised, accountable, and proactive in problem-solving Team player with a can do and collaborative attitude Fluent in English and Hindi, Telugu a plus. Show more Show less