Hospitality & Facility manager with luxury real estate in Kolkata

Job Description

Role & responsibilities Job responsibilities Manage day-to-day property operations, including concierge, front desk, housekeeping, security, and maintenance. Hire, train, and manage the residential hospitality team and outsourced service partners. Responsible for the reception area, visitor management, and overall guest experience within the corporate and site office. To establish and lead a luxury hospitality experience within a residential real estate development. This role is pivotal in creating a distinct market differentiation by blending the permanence of home ownership with the elegance and efficiency of premium hospitality. The role is critical in establishing operational excellence, service culture, and a consistently elevated experience that sets the property apart in the market. In addition, the Hospitality Manager will be responsible for managing office hospitalityensuring seamless visitor experience, service protocols, and overall ambience that reflects the brands commitment to excellence across all touchpoints. Responsible for visitor experience from entry to exit across all marketing offices ensuring ambience, service, refreshments, and walkthroughs are premium and consistent with brand identity. Conceptualize, implement, and sustain a best-in-class hospitality experience across all its units.