Hospital Desk Expert

Job Description

Karthika Consulting & Solutions Pvt Ltd is looking for Hospital Desk Expert to join our dynamic team and embark on a rewarding career journey Greet patients and visitors warmly and professionally Check patients in and out, verifying personal and insurance information Schedule, reschedule, and cancel appointments as needed Answer and route incoming phone calls and emails Maintain confidentiality of patient records and information (HIPAA compliance) Assist with insurance verification and collecting co-payments Coordinate with medical staff to facilitate smooth patient care Keep the reception area clean, organized, and stocked with necessary materials Handle administrative tasks such as data entry, filing, scanning, and faxing Respond to patient inquiries and concerns with professionalism and empathy