Hospital Administration - Female

Job Description

Job Title: Telecaller (Female) Location: Hi-Tech Diagnostic Centre, Palarivattom, Kochi Industry: Healthcare / Diagnostics Employment Type: Full-Time Job Description We are looking for enthusiastic and customer-oriented Telecallers to join our front-end team at Hi-Tech Diagnostic Centre, Palarivattom. This role is ideal for individuals who are excellent communicators, enjoy interacting with people, and are committed to delivering a superior patient experience. Key Responsibilities Handle incoming and outgoing calls professionally Provide information to customers about available tests, health checkup packages, and services Follow up with potential leads and existing patients for appointment confirmations Coordinate with branches for home collection requests and booking confirmations Maintain call logs and data accurately Eligibility Criteria Experience in telecalling or customer support preferred Strong verbal communication skills in Malayalam and English Basic computer literacy Polite, persuasive, and patient-friendly attitude Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person