Hopper Universal (Travel Process) / International Voice Process

0 - 4 years

3 - 7 Lacs

thane navi mumbai mumbai (all areas)

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

French Voice Process Hopper Universal (Travel Process)

Location:

Key Responsibilities:

  • Handle inbound/outbound calls for travel-related queries and support.
  • Provide accurate and timely solutions to customers in French and English.
  • Maintain high-quality service standards while adhering to company processes.
  • Collaborate with the operations team to ensure smooth workflow.

Eligibility & Skills:

  • Language Skills:
    • French: B2 C2 level communication required
    • English: C3 – C2 level communication required
  • Education

    : HSC with minimum 6 months of experience OR Graduate Freshers
  • Experience

    : Minimum 6 months in relevant process preferred
  • Excellent communication and interpersonal skills

Selection Process:

  1. HR Round
  2. French AMCAT (Score of 60+ required; must be completed

    before Operations Round

    )
  3. Operations Round
  4. French Round (Client & Piplette rounds scrapped)

Compensation & Benefits:

  • Salary: 9 LPA
  • Shifts: 24*7 rotational
  • Week Offs: 2 rotational weekly offs
  • Work location strictly following IBU transport boundaries of Thane

TO APPLY..?

Schedule your interview call or whatsapp

HR Vaibhavi:-7796426975

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