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Spes Manning Solutions LLP
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Hiring only freshers (international voice)

Hiring only freshers (international voice)

Spes Manning Solutions LLP

0 - 1 years

|

3 - 4 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

customer service customer support voice process international bpo international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

International Voice Process (Freshers Only) - Job Description
Job Title: International Voice Process (Freshers Only)
Location:

Pune, India

Shifts:

US & UK Rotational Shifts

Offs:

Rotational Offs

Incentives:

Performance-based incentives

Cab Facility:

Both-way cab facility provided

Job Description:

We are hiring

freshers

for an exciting opportunity in our

International Voice Process

team based in

Pune

. If you're looking to kickstart your career in a global work environment with growth opportunities, this is the role for you!

Key Responsibilities:

Handle inbound and outbound customer calls for international clients (US/UK).
Provide accurate information and resolve queries with a customer-first approach.
Maintain a high level of professionalism and quality service during interactions.
Document customer interactions in a CRM system efficiently.
Meet performance metrics like call quality, customer satisfaction, and resolution time.

Eligibility Criteria:

Fresh graduates (any stream) are eligible to apply.
Excellent verbal communication skills in English.
Willingness to work in
rotational shifts
and
rotational week-offs
.
Basic computer knowledge and typing speed.
Immediate joiners preferred.

What We Offer:

Additional
incentives
based on performance.
Both-way cab facility
for all shifts.
Comprehensive training and skill development.
Friendly and dynamic work culture with career growth opportunities.

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Spes Manning Solutions LLP

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