Hiring Fresher in Domestic Voice Process

Job Description

We are hiring Customer Support Associates (100 Positions)with Excellent Communication Skills in English & Hindi NO SALES or UP SELLING Only Customer Services Interview Date : Mega Walk-in 31st March (9:30 AM to 4 PM) Location : Square Business Services, Floor - 6, 3rd Block, White House Building, Begumpet Hyderabad - 500016 Note : We offer only day shifts for female candidates Job Description 1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all customer interactions 5. Educate the customer at every given possible opportunity 6. Ensure updating of product, system, process and policy knowledge 7. Adhere to rostered timing, scheduled shifts and activities 8. Capture customer details and data relevant to the call or service 9. Resolve customer queries within agreed timelines Eligibility: -Should be able to converse in English & Hindi -Should have minimum +2 or Intermediate -Should know how to handle a system and navigate through different Applications -Compensation for freshers: -Salary up to 12,500/- (take home)+ 2000rs Monthly Incentives For more details, please Contact our HR for further details Lipika - 9392959644 Ashwini - 9391143837 ALL THE BEST Regards, TA Team Square