Hiring For Team leader| Virtual Relationship Manager| Mumbai

3 - 8 years

6.5 - 7.5 Lacs P.A.

Navi Mumbai, Mumbai, Thane

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Customer SupportHNI ServiceLeadershipCustomer ServiceTeam TrainingCustomer SatisfactionTeam LeadershipQuery ResolutionTeam CoachingEscalationsCustomer CareTeam MotivationTeam LeadingCustomer RetentionMentoringCustomer HandlingCustomer Acquisition

Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation: Team Leader-Voice Process-2 Inbound 2 Outbound Payroll-Bank Payroll Job Location-Thane Salary-7.5 Lakhs+Inc EXP-Graduate with min 2 yrs team handling exp Into Voice Process only apply(on papers TL) Call 9773553319 Simran www.hyfly.in Required Candidate profile Monitoring and managing KPIs such as Service level, Occupancy, Shrinkage, AHT for productivity of team members. Manage assigned division’s productivity to department/area SLA MUST have TL Exp Perks and benefits Medical Allowance + Daily Allowance

HY Fly Consultancy
HY Fly Consultancy

Staffing and Recruiting

Mumbai Maharashtra

11-50 Employees

700 Jobs

    Key People

  • John Smith

    CEO
  • Jane Doe

    Chief Operating Officer