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Hiring For Security Operations position For Gurugram Location

Hiring For Security Operations position For Gurugram Location

Apogee Services

1 - 6 years

|

4 - 9 Lacs

Posted:5 hours ago| Platform:

Apply

Skills Required

physical risk incident security monitoring safety

Work Mode

Work from Office

Job Type

Full Time

Job Description

Respond to employee inquiries related to workplace incidents, travel, and operational support. Initiate outbound calls for follow-ups, escalations, and compliance checks.
Identifying and communicating process improvement opportunities to management.
Performing routine administrative customer service duties using prescribed procedures
Ensure data is accurate and up to date for analytical purposes, including forecasting and performance tracking.
Participate in regular review, contribute with ideas around the issues, and provide necessary updates.
Maintain and update process documents, escalation matrices, and contact rosters.
Cleanse and standardize data to ensure quality and compliance with company policies.
Utilize enterprise platforms and mobile applications for incident tracking.
Generate periodic reports on incident trends, system performance, and compliance metrics. Support audits and executive reporting needs.

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