Hiring For Pantaloons - Inbound Voice Process

0 - 4 years

1 - 3 Lacs

mumbai mumbai suburban mumbai (all areas)

Posted:18 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Role:

Process:

Location:

Job Summary

Key Responsibilities:

  • Handle inbound customer calls and respond to queries professionall
  • Provide information on Pantaloons products, services, and offers
  • Resolve customer issues and escalate complex cases as required
  • Maintain call records and adhere to quality standards
  • Meet performance targets and follow process compliance

Eligibility Criteria:

  • HSC fresher or HSC with a minimum of 1 year of customer service experience
  • Excellent communication skills in English and Hindi
  • Good interpersonal and problem-solving abilities
  • Basic computer proficiency

Shift Details:

  • Day rotational shifts
  • One week off (rotational)

Compensation:

  • HSC Fresher:

    18,123 CTC | 14,000 in-hand
  • HSC with 1 Year Experience:

    23,000 CTC | 18,000 in-hand

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