Job Description

Voice Customer Service Executive Upsells Location: Noida 128 Job Overview: We are seeking a dynamic and results-oriented Voice Customer Service Executive specializing in upsells for our affluent customer segment. The ideal candidate will have strong communication skills, a proven track record in inbound customer service, and the ability to drive revenue through upselling. This role is open to graduates with relevant experience in a blended customer service environment. Key Responsibilities: • Handle inbound customer calls with a focus on upselling products and services. • Engage affluent customers with a consultative approach to enhance their experience and drive revenue growth. • Adhere to operational guidelines and client-specific requirements while ensuring high-quality service. • Maintain accurate records of customer interactions and sales activities. • Participate in both Operations and Client rounds during the recruitment process. Qualifications & Requirements: • Education: Graduates only. • Experience: Minimum 1 year of blended inbound customer service experience for affluent segments. • Technical Skills: • Typing speed requirement: 35/80 WPM.. • Adherence to a formal dress code (Formals). • MIV: 0-1250. Compensation & Benefits: • Salary: • CTC: 20% hike on your last drawn in-hand salary, up to INR 3,50,000. • In-hand Salary: Approximately INR 25,000. • Allowances: • Cab Allowance: INR 4,000. Shift Details: • 10-hour shifts. • 5 working days per week with 2 rotational week-offs. • Flexible shift options for male candidates (Note: Cab services are not provided). If you are a driven professional with a passion for customer service and upselling, we invite you to apply for this exciting opportunity. How to Apply: Interested candidates, please share your CV via WhatsApp for an immediate response. Senior HR Priyanka-8865082244 Take the next step in your career by joining our dedicated team!