Posted:4 days ago|
Platform:
On-site
Full Time
Greetings from IntouchCX !
We are currently Hiring for International Non Voice Process | Email support and Chat support
contact : HR Prabhavathi
Phone number : 7483273683
Email ID : Prabhavathi.v@intouchcx.com
Interview Details
Date: Mon - Friday
Time: 10:00 AM 3:00 PM IST
Venue: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1, Bangalore 560100
Landmark: opposite to Kauvery Hospital
Location: Bangalore( Face to Face Interview)
If you're interested in this position, you can revert me back or you can directly contact me 7483273683 .
This role involves:
Having daily interactions with the customer to handle issues from end to end via chat & Email.
Going the extra mile to engage customers in solving issues and ensuring satisfaction
Quickly and effectively building rapport with customers while diagnosing and resolving i issues
Providing white glove service and having the ability to provide an overall excellent customer experience
Managing customer expectations regarding estimated response times.
Critical Skills:
Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation
Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs
Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays
Educational/Work Experience and Requirements:
Must successfully pass a background check
Plus 2 is a must Graduation degree is a plus
Must have at least six months customer service experience or equivalent
Experience in the gaming/tech support industry is a plus
Perks and Benefits:
2 way free cab and food provided
Attractive incentives and attendance bonus is also provided
To schedule your interview kindly cantact
HR Prabhavathi send cv to 7483273683
Email ID : Prabhavathi.v@intouchcx.com
Job Types: Full-time, Permanent
Pay: ₹26,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
IntouchCX
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