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Spes Manning Solutions LLP
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Hiring For International Inbound and Outbound Process

Hiring For International Inbound and Outbound Process

Spes Manning Solutions LLP

0 - 5 years

|

3 - 7 Lacs

Posted:2 days ago| Platform:

Apply

Skills Required

international voice process outbound client servicing voice process inbound

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience Needed

Minimum 6 months of experience in international voice process, international sales, or client servicing
Flexible to work in rotational shifts
Fluent in communication

Roles and ResponsibilitiesCustomer Focus

Take ownership of each customer while empathizing and prioritizing customer needs
Resolve conflicts and manage customer expectations
Determine customer needs and provide appropriate solutions through relationship building

Communication Skills

Effective verbal and written communication with both external and internal customers

Problem Solving Skills

Approach problems logically and with good judgment to ensure the appropriate customer outcome
Make appropriate decisions on behalf of the customer quickly and effectively
Effectively prioritize work to ensure efficiency
Conduct research as needed

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Spes Manning Solutions LLP

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