Hiring For Freshers 2024 Pass outs // CSR

Job Description

Role & responsibilities : Performing inbound calls/Chats from wire transfer customers and agents. Take 50-150 calls/chats per day and process transactions totaling tens of thousands of dollars everyday. Answer a wide range of inquiries and solve a wide range of customer service issues and problems. This job has a highly regimented schedule and requires a full day of assisting customers on the phone. Strong customer service skills including diplomacy and the art of diffusing tense situations are required. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Show good oral and written skills for call escalation via call sheet completion or call escalation Contact Sudiksha@9266453700 Preferred candidate profile : Any Graduate (B.BA/B.COM/B.CA) Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Ability to model the incorporate value of respect, courage, passion, teamwork and integrity. Working Model : 24*7 (work from Office) Perks and benefits : Salary Range : Up to 2.95 LPA. Medicare Facility (free online consultation with Doc). Free pick up and drop facility will be provided within 35 Kms Profile : Customer support (Chat/Voice) Graduation : Any Graduates Work Location: Noida Venue: TELUS Digital, UG Floor, Tower 6, Candor TechSpace, Noida Sector 135