Job Description

Responsibilities Provide prompt and accurate responses to customer inquiries in French Resolve customer issues and complaints with empathy and professionalism Assist customers via email, phone, and chat Maintain detailed records of customer interactions and issues Collaborate with other departments to escalate and resolve issues Continuously improve knowledge of company products and services Qualifications Fluent in French, both written and spoken Previous experience in customer service or support Strong communication and interpersonal skills Excellent problem-solving abilities. Level B1 and B2