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Spes Manning Solutions LLP
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Hiring For customer Service Representative For (Voice /Chat)

Hiring For customer Service Representative For (Voice /Chat)

Spes Manning Solutions LLP

0 - 5 years

3 - 6 Lacs

pune

Posted:3 days ago| Platform:

Apply

Skills Required

international voice process blended process technical voice process international chat process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Service Representative (Voice/Chat) - Job Description
Customer Service Representative (Voice / Chat)
What You'll Do

Handle international voice process, chat, and technical support inquiries.

Skills and Qualifications

Excellent verbal communication skills.
Strong interpersonal skills.
Ability to persuade and influence others.
Patience and resilience in handling customer inquiries or complaints.
Good listening skills and empathy towards customers needs.
Basic computer skills for data entry and maintaining records.
Ability to work in a fast-paced environment and handle pressure.
Prior experience in customer service or sales is preferred.
High school diploma or equivalent qualification.

Candidate Profile

Excellent English communication.
Undergraduate or Graduate (UG/Grad).
Freshers and experienced candidates welcome.
Willingness to work rotational shifts.
Work from office.
Immediate joiners only.

Perks and Benefits

5 days working, 2 days rotational offs.
Attractive incentives.
Both-way cab facility.

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Spes Manning Solutions LLP

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Hiring For customer Service Representative For (Voice /Chat)