Job Description

Primary Responsibilities Team Handling Handle a team of 3050-member team, including SMEs and leads Effectively monitor the team's performance Track team's performance through intelligent reporting Conduct one-o-ones with team in timely manner Resolve team’s issues in a timely manner and motivate team to deliver in a highly complex and dynamic environment Should be able to convey leadership messaging Able to work in complex environments and should be able to multitask Prepare weekly and monthly reports/dashboards Be able to prepare and run client weekly/monthly presentations Track and report Risk and Compliance matters promptly Excellent understanding of P&C Auto Insurance processes Good skills and knowledge of leadership, facilitation, conflict resolution Excellent in logical and reasoning skills, ability to analyse the requirements Be innovative, open minded and progressive in thinking Can coordinate and do follow ups with stakeholders Excellent communication skills, both written and verbal - should be able to interact with client partners independently. Be open to work with other peers and team members as required by the Management Should be a competent user of MS Office including Word, Excel, PowerPoint, SharePoint, Teams and Outlook