Hiring Customer Service Manager

Job Description

Hiring: Customer Service Manager The Bombay Skin Clinic (Mumbai) Location: Lower Parel Competitive Salary | Performance-Based Incentives | Career Growth Join The Bombay Skin Clinic, a leading skin & aesthetic clinic, as a Customer Service Executive! We are looking for a confident, patient-friendly, and proactive professional to manage client interactions and enhance our customer experience. Why Join Us? Attractive Salary Hike on your current CTC Performance-Based Monthly Incentives Work with a Renowned Aesthetic & Dermatology Brand Engaging & Dynamic Work Environment Key Responsibilities: Handle new patient inquiries via calls, emails, and WhatsApp Clearly & confidently explain clinic services and treatments Understand patient needs and suggest appropriate solutions Proactively follow up with patients to ensure engagement Manage patient appointments – schedule, reschedule & send reminders Maintain accurate records of all communications Deliver a professional, empathetic, and persuasive service experience Who Can Apply? Experience: Minimum 5 years in customer service, sales, or a similar role Skills Required: Excellent verbal & written communication skills Confident, friendly & persuasive personality Basic MS Excel skills Comfortable using computers & CRM software Preferred Experience in: Healthcare, wellness, aesthetics, or dermatology industry (preferred, not mandatory) How to Apply : Send your resume to tbschrm@gmail.com with the following details: Current CTC: ___ Expected CTC: ___ Total Experience: ___ years Notice Period: ___ Current Location: ___ Reason for Job Change: ___ For more details, contact: TBSC HR | Dixita Chouhan 9152250021 https://www.thebombayskinclinic.com/ https://www.instagram.com/thebombayskinclinic/