5 - 10 years
3.0 - 8.0 Lacs P.A.
Chennai, Noida, Mumbai (All Areas)
Posted:3 months ago| Platform:
Work from Office
Full Time
Job Summary: The Assistant Manager/ Senior Executive Commercial will be responsible for managing the debtors, handling customer and sales return claims, facilitating channel finance, and ensuring commercial controls over warehouse operations. This role requires a proactive approach to manage financial operations, ensure compliance with company policies, and support the overall efficiency of the commercial department. Key Responsibilities: Debtors Management: Monitor and manage accounts receivable to ensure timely collection of payments. Conduct regular reviews of debtor balances and follow up on overdue accounts. Coordinate with the finance team to resolve any discrepancies or issues related to receivables. Prepare and present debtor reports to senior management. Customer Claims Management: Handle customer claims and disputes efficiently, ensuring a high level of customer satisfaction. Investigate the validity of claims and coordinate with relevant departments to resolve issues. Maintain accurate records of all customer claims and actions taken. Develop and implement strategies to minimize the occurrence of claims. Sales Return Claims Management: Manage the process for sales return claims, ensuring compliance with company policies. Verify the accuracy and legitimacy of sales return claims. Coordinate with the sales and logistics teams to process returns and issue credits. Analyze sales return data to identify trends and recommend improvements. Facilitating Channel Finance: Assist in the facilitation of channel finance programs to support distributors and dealers. Work with financial institutions to arrange financing options for channel partners. Monitor the utilization of channel finance and ensure timely repayments. Provide support and guidance to channel partners on financing options and requirements. Ensuring Commercial Controls Over Warehouse Operations: Implement and maintain commercial controls over warehouse operations to prevent fraud and ensure accuracy. Conduct regular audits of warehouse transactions and inventory levels. Collaborate with the warehouse team to resolve any discrepancies and improve processes. Ensure compliance with company policies and legal regulations related to warehouse operations.
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