Role & Responsibilities Handle customer queries through international voice calls for travel/airline/OTA customers. Assist callers with flight bookings, rescheduling, cancellations, and refunds . Provide clear and accurate information while maintaining call quality standards. Follow process guidelines, compliance rules, and ensure customer data security. Coordinate with team leads/SMEs to meet performance and call-handling targets. Preferred Candidate Profile – International Voice Process Minimum 1 year experience in International Voice Process (Airline / OTA – Flight Support). Experience supporting customers from EU / North America / LATAM regions. Excellent communication skills with Versant C1 . Graduate preferred. Strong customer-handling skills. Comfortable with rotational shifts & week-offs . Perks & Benefits International Voice Process – Travel Domain 5-day working with rotational shifts. Night shift cab facility available . Salary Range: ₹3.2 – ₹4.2 LPA Fast career growth opportunities. Supportive & inclusive work culture. For more details, contact HR Mayur: 6378160745 Job Type: Full-time Pay: ₹300,000.00 - ₹420,000.00 per year Benefits: Flexible schedule Work Location: In person
HR Associate – Talent Acquisition (Full-Time, Work From Office) Location: Sector 44, Gurgaon Working Days: Monday to Friday (Saturday–Sunday Off) Contact: HR Mayur – 6378160745 We are looking for a motivated HR Associate with strong Talent Acquisition skills to join our team in Gurgaon. This role offers high ownership, fast learning, and growth opportunities in a dynamic work environment. Key Responsibilities Manage end-to-end recruitment for multiple positions. Source candidates through LinkedIn, Naukri, and other platforms. Conduct screening, coordination, and interview scheduling. Maintain candidate pipelines and ensure timely closures. Work closely with hiring managers to understand job requirements. Achieve a minimum of 4+ closures per month . Requirements 1–3 years of experience in HR / Talent Acquisition. Excellent English communication and strong listening skills. Proven ability to hire across compensation ranges from ₹1 LPA to ₹25 LPA . Strong sourcing skills on LinkedIn, Naukri, and job boards . Ability to work in a fast-paced, target-driven environment. Familiarity with AI tools for sourcing and productivity (preferred). Immediate joiners or candidates with a 1-week notice preferred. Why Join Us? High ownership and rapid career growth opportunities. Learning-focused, dynamic work culture. 5-day working with fixed weekends off . Exposure to diverse hiring portfolios. How to Apply Interested candidates can contact HR Mayur at 6378160745 Job Type: Full-time Pay: ₹300,000.00 - ₹450,000.00 per year Work Location: In person
Customer Support Expert – International Voice Process (Travel / Airline Domain) Location: Mohali Work Mode: Work From Office Working Days: 5 Days a Week (Rotational Shifts & Week-Offs) Contact: HR Mayur – 6378160745 We are hiring experienced International Voice Support Executives for the Travel / Airline process at our Mohali location. If you have strong communication skills and a background in voice-based customer service, this role is an excellent opportunity. Job Responsibilities Handle inbound/outbound international voice calls for travel customers. Assist with flight bookings, rescheduling, cancellations, and refunds . Provide accurate and clear information to customers. Ensure compliance with process guidelines and call quality standards. Maintain customer data confidentiality and professionalism on every call. Collaborate with team leads to meet performance and productivity metrics. Requirements – International Voice Process Minimum 1 year experience in International Voice Process (Airline / OTA – Flight Support). Experience handling customers from EU / North America / LATAM regions. Excellent communication skills with Versant Score: C1 . Graduate preferred. Strong customer-handling and problem-solving skills. Comfortable working in rotational shifts . Work Schedule 5 days working Rotational shifts & week-offs Night shift cab provided Salary ₹3.2 – ₹4.2 LPA (Based on experience & assessment scores) Why Join Us? Opportunity to work in a fast-growing travel support process Stable job with long-term career potential Supportive and diverse work culture Growth opportunities within the organization How to Apply Contact HR Mayur – 6378160745 Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹420,000.00 per year Work Location: In person