Helpdesk Executive - TPA

• Claims Processing & Coordination
• Facilitate the Green Channel process to ensure zero waiting time for patient admissions and discharges.
• Support the end-to-end processing of cashless and reimbursement claims efficiently.
• Liaise with the Head Office to resolve claim-related issues promptly.
• Address and resolve patient grievances related to claims processing, escalating unresolved issues when necessary
• Collaborate with hospital staff to ensure seamless admission and discharge procedures for insured patients.
• Adhere to strict protocols to prevent fraudulent activities in claims processing.
• Enhance customer satisfaction by reducing waiting time for admissions, claims, and grievance resolution.

Preferred candidate profile

• Qualification - Any Graduate.
• Experience - 1 year
• Profile - Sr. Executive

If interested kindly share your resume to [email protected]

Job Type: Full-time

Benefits:

• Health insurance
• Leave encashment
• Paid time off
• Provident Fund

Work Location: In person