Healthcare - Program Manager

Role:

Exp: 10+ years

Preferred Immediate to 30 days joiners

We are looking for smart, empathetic and driven leaders who have a passion for building nurturing relationships with customers and helping them thrive and achieve their full potential while leveraging companies platform capabilities.

Key Responsibilities:

• Develop and maintain healthy relationship with critical customer contacts

• Understand customers’ business challenges and support them through company offerings

• Help customer adopt company offerings and be the customer advocate within company

• Create value for customers by ensuring they clearly define business outcomes and then build a “success plan” with the appropriately identified objectives, stakeholders, milestones, risks and metrics needed to achieve them.

• Maintain a data driven approach to problem solving, client engagement and technical project delivery.

• Stay informed with market perspective and client’s feedback to contribute in defining product roadmap

• Engage with stakeholders in the client organization to produce research outcomes and impact metrics

• Develop and steer brand building activities using client stories to strengthen company's position in the market

What We’re Looking For

Must-Haves:

• Good experience and understanding of the healthcare market, preferably with TPAs

• 10+ years of experience in Program Management

• Proven track record of working with government institutions or implementing government-led initiatives.

• Experience in IT and tech product implementation and delivery

• Excellent customer handling skills

• Strong communication skills in English and Tamil

• Strong analytical, project management and problem-solving skills, with high attention to detail

• Excellent in interacting and handling different stakeholders

• Very high level of drive, business ownership & business orientation