Head – ZED Delivery & Compliance, Head – Consultant Outreach & MSME Engagement

Job Description

Trendsetters Skill Assessors Private Limited is on the lookout for dynamic professionals to take charge of two strategic leadership roles under India's largest ZED (Zero Defect Zero Effect) Consultant Network : Location: Gurugram, Haryana Type: Full-Time Strategic Leadership Roles Reporting To : Founder / National Project Director (ZED) Role Objective: To lead the end-to-end operations, quality systems, training coordination, and project compliance for India’s largest ZED Consultant Network. Key Responsibilities: • Oversee training, onboarding, and certification coordination for 500+ ZED consultants. • Ensure each consultant delivers 14+ man-days per MSME project with proper documentation. • Track diagnostic reports, handholding plans, progress reports, and completion compliance. • Design and audit the Consultancy Quality Assurance System (CQAS) for all NIC sectors. • Maintain QCI-required documentation and audit trails. • Coordinate with QCI, empanelled trainers, and SSCs. • Co-lead digital workflow and reporting tool development. • Implement conflict of interest and compliance controls. Ideal Candidate Profile: • Minimum 5 years in operations, skill development, MSME consulting, or ISO-based systems • Graduate/Postgraduate; ISO/QCI/Lean/Quality certifications preferred • Proficient in Excel, Google Sheets, CRM tools, and dashboards Key Success Metrics (KPIs): • % timely completion of ZED handholding projects • No. of certified & active ZED consultants under supervision • CQAS compliance score in audits • MSME feedback & repeat project score • Consultant productivity score Why Join Us: • Be part of a mission that strengthens India’s MSME backbone • Lead operations for one of the largest consultant networks • Freedom to innovate and create scalable impact Interested candidates can apply by sending a Cover Letter and Updated CV at capt@tsassessors.com Show more Show less