Head - Supply Chain Market Operations, HCB India

Job Description

About this Position We are seeking a dynamic and experienced professional to lead our Supply Chain Market Operations function. This senior leadership role requires strong cross-functional collaboration, strategic thinking, and operational execution to drive supply chain excellence. You will be responsible for overseeing end-to-end market operations including demand planning, logistics, customer service, and inventory management. As the Leader & Orchestrator of the Sales and Operations Planning (S&OP) process, you will work closely with commercial and supply teams to ensure alignment, service excellence, and cost efficiencies. The role requires strong experience in Distribution led- large Scale FMCG Ground Ops experience in India, Ability to manage complex 3PL Vendor ecosystem involving SAP WM, EDI and Basic exposure to Demand Planning packages like SAP APO DP, O3 or such, with demonstrated capabilities in managing large teams, spread across geographies in India. The role will involve significant amount of travelling during the transformation process. The role demands a hands-on leader who can drive transformation, inspire teams, and optimize operations across a FMCG supply chain landscape in India, and balancing the strong techno/digital interface of Henkel’s Supply Chain design. What You´ll Do Collaborate with cross-functional teams including logistics, procurement, production, and demand planning to understand current supply chain processes and identify areas for improvement. Designing, Equipping and re-aligning the SC organization to meet future business needs - all towers - People, Process, Technology infra, Digitalization, Scale, Complexity. Lead the S&OP (Sales & Operations Planning) process to drive consensus between sales, marketing, and supply chain functions. Oversee implementation of approved action plans, track KPIs, and evaluate the effectiveness of process improvements, cost-saving efforts, and compliance initiatives (internal and external). Analyze and monitor customer service performance, 3PL operations, digitalization projects, inventory health, transportation costs, and warehousing efficiency to identify cost and service optimization opportunities. Inspire, lead, and develop a high-performing supply chain team, fostering a culture of accountability, innovation, and continuous improvement. Implement and maintain best-in-class operational strategies, ensuring alignment with Henkel’s global supply chain standards and business goals. What makes you a good fit Minimum 18 years of progressive experience in Supply Chain Management, specifically in Planning, Logistics, and Customer Service within the FMCG or Personal Care sectors in India. Should have Led & managed SC Operations in excess of 1000 crores turnover, with clear ability in managing Scale, Distribution led Categories in India landscape. Educational background in Engineering and an MBA (preferably in Supply Chain or Operations). Strong analytical and problem-solving skills with the ability to interpret data, make sound decisions, and implement innovative solutions. Proven ability to prioritize and manage multiple tasks in a fast-paced, high-volume, high-techno commercial environment. Exceptional leadership skills with experience managing and mentoring large, cross-generational, Geo-spread teams. Proficiency in working with ERP systems, EDI, SAP WM, SAP APO DP, supply chain analytics, and performance measurement tools. A Go-Getter, passionate about building, leading teams with a strategic mindset with strong execution focuses and results orientation. Some perks of joining Henkel Diverse national and international growth opportunities Globally wellbeing standards with health and preventive care programs Gender-neutral parental leave for a minimum of 8 weeks Employee Share Plan with voluntary investment and Henkel matching shares Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children Competitive accident and term life policies for up to 3 times annual gross salary Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets. Show more Show less