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Posted:3 months ago| Platform: 
Work from Office
Full Time
Responsibilities: - Define, implement and manage operational processes as per regulatory framework to ensure exchange compliance. - Vendor management. - Able to build and manage teams for important functions like account opening, payin payout stock and funds, DP account, customer modification, RMS etc. - Responsible for customer support and seamless experience in a stock broking business. - Ensure process oriented, TAT driven customer support as per defined SOP. - Mentor and monitor team to ensure high level of accuracy and timely execution. - Coordinate with IT and Sales team for development of online customer support process and Process automations. - Handling regulatory audits of SEBI, Exchanges, etc. Candidate Requirement CA/ MBA Finance from good institute 10 - 15 years of Experience in stock broking operations Knowledge of back office software like LD and CDSL Well verse with DKYC process and other broking norms
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