Head of Sales

Job Overview:

The Head of Sales for NIIT Digital will lead both offline (Field & Learners Hub) and Inside Sales Teams. This role involves collaboration with Product, Marketing, and other stakeholders to drive growth and meet revenue/P&L targets. The ideal candidate should have proven experience in driving sales within an e-commerce, edtech, or digital company, with expertise in managing both offline/field and online/digital sales cycles, customer engagement, tele-sales operations, and data analytics. Experience in the EdTech space is a valuable advantage.

Key Responsibilities and Duties:

1. Take ownership of the revenue across the business vertical. Plan and strategize to build & deliver on sales goals across all channels Field, Inside Sales, Learner's Hub & Channel Sales
2. Oversee the day-to-day operations of entire Sales team, ensuring consistent performance and alignment with overall sales strategies. Expect the Sales head to be hands on & mentor inside, field, channel & learner hub teams.
3. Develop and execute targeted sales strategies for the Field Sales team to meet and exceed sales targets in specific geographic regions which has strong college presence
4. Foster collaboration between all Sales Channels to ensure seamless communication, lead distribution, and a unified approach to meeting sales goals.
5. Work closely with Business Head to identify new market opportunities and drive continuous revenue growth.
6. Develop strategies for up-selling and cross-selling products to customers.
7. Implement and use analytics to track sales trends. Ensure sales teams effectively use CRM systems to track customer interactions, follow-ups, and conversions, and maintain accurate and up-to-date records of sales activities.
8. Identify skill gaps and collaborate with training team to design training programs to improve sales techniques, product knowledge, and customer service.
9. Design and manage Sales incentive programs aligned with the company's sales goals, fostering a competitive and motivated environment.
10. Lead financial planning, budgeting, and ROI maximization while staying current with industry trends, products, and channels.

Educational Qualifications:

• Mandatory

  : MBA in Sales & Marketing from a Premier College

Technical Skills:

• Mandatory

  : Proven experience in leading both field/ Institutional & Inside sales teams.

Behavioral/Soft Skills:

Mandatory

1. Strong passion for selling and achieving targets.
2. Innovative and forward-thinking with a proactive approach to handling multiple responsibilities.
3. Exceptional time management skills, with the ability to prioritize and manage projects with overlapping goals.
4. Adaptable, flexible, and resourceful, especially in a fast-paced, quick-turn business model.
5. Strong ability to drive target orientation within the team and align them with organizational goals.
6. Excellent communication skills.
7. Open to traveling across the country.

Experience: