Head of Sales (IT Services)

Job Description

Job description Teceze is seeking a visionary and results-driven Head of Sales to lead our sales efforts in the IT services domain. This is a high-impact role requiring strategic thinking, leadership, and hands-on involvement in driving business growth. The ideal candidate will be responsible for defining and executing sales strategies, managing a high-performing sales team, and achieving revenue and profitability targets. Key Responsibilities: 1. Sales Strategy Development: Develop and implement comprehensive sales strategies to expand Teceze's market share in IT services. Identify key market segments, industries, and geographies for growth opportunities. Align sales initiatives with organizational goals, ensuring scalability and sustainability. 2. Team Leadership and Management: Recruit, mentor, and lead a team of sales professionals, including Account Managers, Business Development Managers, and Pre-Sales Engineers. Set clear performance goals and KPIs for the team, ensuring accountability and motivation. Conduct regular training sessions to enhance product knowledge, sales techniques, and customer engagement skills. 3. Revenue and Growth Ownership : Own and drive the revenue targets for IT services across multiple service lines, including managed services, cloud solutions, network infrastructure, and cybersecurity. Monitor and analyse sales performance, taking corrective actions to ensure targets are met or exceeded. Collaborate with other departments, such as marketing and delivery, to support sales initiatives. 4. Client Relationship Management: Build and maintain strong relationships with key clients and partners. Lead high-level negotiations and close strategic deals with enterprise clients. Represent Teceze at industry events, trade shows, and client meetings. 5. Market Analysis and Feedback: Stay updated on industry trends, competitor activities, and emerging technologies. Provide feedback to product and service teams to ensure offerings remain competitive and relevant. Identify and mitigate risks that may impact sales performance. 6. Reporting and Analytics: Prepare and present sales performance reports to the executive leadership team. Utilize CRM tools to track pipeline development, deal progress, and team productivity. Use data-driven insights to optimize sales strategies and processes. Required Skills and Qualifications: Education: Bachelor's degree in business administration, Information Technology, or a related field. MBA or equivalent is preferred. Experience: 10+ years of experience in sales, with at least 5 years in a senior leadership role within the IT services industry. Proven track record of achieving and exceeding revenue targets in IT services. Experience working with enterprise clients across various verticals. Technical Skills: Strong understanding of IT services, including managed services, cloud solutions, network infrastructure, and cybersecurity. Proficiency in using CRM tools such as Salesforce, HubSpot, or Zoho. Knowledge of IT procurement and service delivery processes. Leadership and Soft Skills: Exceptional leadership and team-building skills. Strong communication, negotiation, and presentation abilities. Strategic thinker with a customer-centric mindset. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Key Performance Indicators (KPIs): Revenue growth and profitability targets. Client acquisition and retention rates. Sales pipeline health and deal velocity. Team performance and productivity metrics