Head of Professional Services Unit

15 - 20 years

50.0 - 95.0 Lacs P.A.

Pune

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Head Business DevelopmentSenior ExecutiveProject managementEmployee engagementFinancial planningCloudprofessional servicesResource managementAmdocsMonitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

In one sentence The Head of PSU will lead our global services team, driving innovation, standardization, and efficiency across regions while balancing short-term needs with long-term investments. What will your job look like? Key Responsibilities: People Centric Leadership: Inspire and lead cross-functional teams, build and maintain a healthy organization, and drive employee engagement. Resource Management Group (RMG): Maintain a healthy organization index, manage the bench with flexibility, and ensure demand and supply accountability. Centers of Excellence (COE): Own core competencies, build and maintain knowledge, establish and improve processes, and promote quality. Shared Services: Lead centralized knowledge-based units supporting regions while optimizing expertise and cost. Operations: Oversee executive runtime operations, monitoring, observability, bill cycles, and ensure healthy execution and control. Infrastructure & IT: End-to-end ownership of IT as a shared service across the company, including cloud solutions and emerging industry innovations. All you need is... Minimum of 15+ years experience in business, project management, finance, planning and control management with multi-cultural, multi domain, and cross-geographical experience. Must possess a strong technological understanding to provide strategic directions Ability to connect and understand teams, technology, and activities, and translate them into executive summaries - Must bridge ongoing activities with company strategic goals - ensuring two-way translation (strategy to work and vice versa) Create a culture of excellence, with a self-driven approach, and motivation towards achieving company goals Proficient in engaging with external ecosystem including Gartner, AWS and other contractors, on a regular basis Managerial experience is essential

Software and Services
Chesterfield

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