Head of Operations - Large Tech Startup

"Head of Operations"

About the Role

training operations of the blue collar workfore

You will be responsible for establishing the operational backbone that supports our training operations, Data Annotation, managing a site with blue collar workers, contractors in India. The ideal candidate thrives in zero-to-one environments, has strong cross-functional leadership capability, and is comfortable scaling teams, systems, and processes at high speed.

Key Responsibilities

• Define and execute the India Training operation strategy that aligned with global business objectives.
• Act as the primary leader for India operations, working closely with Product, Engineering, Manufacturing, and Customer teams.
• Build and scale cross-functional teams across manufacturing, logistics, training, and field operations.
• Lead the complete setup of training and assembly facilities in India.
• Drive vendor development for electronic, mechanical, and automation components.
• Establish warehousing and build robust inbound/outbound logistics frameworks for shipments, servicing, and field operations.
• Implement cost-effective procurement strategies and negotiate with suppliers.
• Ensure supply continuity, material availability, and inventory accuracy.
• Set up internal compliance systems ensuring audit readiness.
• Ensure alignment with Indian industrial, environmental, safety, and related regulatory frameworks.
• Oversee certifications, factory licenses, and policy adherence across all operations.
• Establish and lead

  training operations

  for internal teams, partners, and customers.

Build a curriculum for:

• Assembly & testing
• Deployment & installation
• Troubleshooting & maintenance
• Safety and compliance
• Set up training centers, labs, or simulation spaces.
• Drive upskilling programs for technicians, engineers, warehouse teams, and field operators.
• Ensure training scalability to support rapid business expansion across India.
• Own operating budgets, forecasting, cost structures, and KPIs.
• Track performance across manufacturing, supply chain, logistics, and training ops.
• Drive continuous improvement to deliver superior cost, quality, and service outcomes.
• Implement data-driven decisions that enhance operational efficiency

Key requirements:-

• 10+ years exp in managing operations in technology/ EV/ Quick comm Industry.
• Exp of managing large bule collar workforce is a plus.
• Ability to set up things from scratch while managing the entire supply chain, assembly line, logistics, and warehouse setup.
• Exp in setting and managing cross functional operational teams.