Head of E-commerce

As the Head of E-commerce for one of Weekday's clients, your role will be to build and scale a high-performing direct-to-consumer (D2C) digital business. You will need to adapt quickly to changing market dynamics and embed innovation at scale. Your responsibilities will include driving end-to-end transformation by integrating customer experience, cutting-edge technology, automation, and AI to deliver profitable growth and a world-class digital journey. You will own P&L accountability, balance speed of execution with sustainable growth levers, and ensure operational agility across marketing, technology, logistics, and customer touchpoints. Key Responsibilities: - Spearhead the D2C e-commerce roadmap aligned with the brand's growth ambitions - Drive digital transformation by integrating customer experience, technology, and operations - Define and monitor KPIs related to e-commerce growth, conversion, CAC/LTV, and retention - Manage and optimize the full e-commerce P&L including revenues, costs, and profitability - Identify levers for scale while balancing margins, logistics costs, and marketing spends - Lead a cross-functional team of 10-15+ members across performance marketing, analytics, content, tech, and operations - Deliver a frictionless, delightful, and premium online buying experience for high-value jewellery shoppers - Drive performance marketing campaigns (SEO, SEM, social, influencer) with ROI-focused planning - Ensure inventory visibility, logistics integration, and seamless order fulfillment - Introduce new digital products and D2C offerings in alignment with customer trends Qualifications Required: - 8-10 years of e-commerce experience, including 5+ years in D2C leadership roles - Domain expertise in jewellery, fashion, luxury, or high-ticket lifestyle brands - Proven track record of delivering profitable online business scale - Experience in leading website creation projects as core revenue-driving platforms In this role, you will need to demonstrate resilience, agility, execution excellence, technology and innovation, analytical rigor, customer-centric mindset, leadership and collaboration skills, and website vision. Your ability to lead a team, drive digital transformation, and create a seamless online buying experience will be crucial for success in this position.,