Head of Client Management

20 - 24 years

Chennai All india

Posted:2 weeks ago

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Job Description

As the Vice President / Head of Client Partnerships & Account Growth, your role will involve super-scaling existing strategic accounts and driving aggressive growth across Europe, APAC, India, and the Middle East. You will be responsible for leading a geographically distributed team, owning growth targets for a $100M+ global account portfolio, identifying upsell and cross-sell opportunities, building C-level relationships, and championing the adoption of CRM and analytics tools for growth. **Key Responsibilities:** - Lead, mentor, and inspire a geographically distributed team of Client Partners and Senior Account Managers. - Own aggressive growth targets for a $100M+ global account portfolio through rigorous, data-driven planning and execution. - Identify and execute upsell, cross-sell, and expansion opportunities leveraging performance metrics and market intelligence. - Partner with various teams to co-create tailored solutions for scalable growth. - Build and nurture C-level relationships with key client stakeholders. - Define, track, and report on KPIs to the President and Executive Leadership Team. - Champion the adoption of CRM, analytics, and forecasting tools. - Mentor and develop top talent, fostering continuous learning and career progression. **Qualifications Required:** - 20+ years in strategic account management, sales leadership, or client partnership roles in IT Services, Consulting, SaaS, or Technology Solutions. - Proven track record of owning and growing account portfolios >$100M across multiple international geographies. - Experience managing remote, multi-cultural teams across Europe, APAC, and Middle East. - Hands-on experience with CRM (Salesforce, etc.) and analytics platforms. - Exceptional stakeholder management skills. - Exposure to delivery management and deep technology expertise is advantageous. - Willingness to be based in Chennai with regular travel (3040%) to client and regional locations. - Thrives in a high-growth, fast-paced environment. Please note that the additional details of the company were not provided in the job description. As the Vice President / Head of Client Partnerships & Account Growth, your role will involve super-scaling existing strategic accounts and driving aggressive growth across Europe, APAC, India, and the Middle East. You will be responsible for leading a geographically distributed team, owning growth targets for a $100M+ global account portfolio, identifying upsell and cross-sell opportunities, building C-level relationships, and championing the adoption of CRM and analytics tools for growth. **Key Responsibilities:** - Lead, mentor, and inspire a geographically distributed team of Client Partners and Senior Account Managers. - Own aggressive growth targets for a $100M+ global account portfolio through rigorous, data-driven planning and execution. - Identify and execute upsell, cross-sell, and expansion opportunities leveraging performance metrics and market intelligence. - Partner with various teams to co-create tailored solutions for scalable growth. - Build and nurture C-level relationships with key client stakeholders. - Define, track, and report on KPIs to the President and Executive Leadership Team. - Champion the adoption of CRM, analytics, and forecasting tools. - Mentor and develop top talent, fostering continuous learning and career progression. **Qualifications Required:** - 20+ years in strategic account management, sales leadership, or client partnership roles in IT Services, Consulting, SaaS, or Technology Solutions. - Proven track record of owning and growing account portfolios >$100M across multiple international geographies. - Experience managing remote, multi-cultural teams across Europe, APAC, and Middle East. - Hands-on experience with CRM (Salesforce, etc.) and analytics platforms. - Exceptional stakeholder management skills. - Exposure to delivery management and deep technology expertise is advantageous. - Willingness to be based in Chennai with regular travel (3040%) to client and regional locations. - Thrives in a high-growth, fast-paced environment. Please note that the additional details of the company were not provided in the job description.

Skills Required

strategic account management it services consulting saas technology solutions crm analytics stakeholder management delivery management sales leadership client partnership remote team management

Work Mode

On-site

Job Type

Full Time

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