Head - Medical & Product Management

Head – Medical & Product Management

Reports To:

Interfaces:

Role Purpose

To provide strategic leadership in medical communication, scientific training, and product marketing.

This role blends scientific depth with strong execution — supporting the organisation in launching and promoting products with medical accuracy, training effectiveness, and KOL endorsement.

Key Responsibilities (KRAs)

1️⃣ Scientific Marketing & Product Communication

• Collaborate with product and marketing teams to develop scientifically sound positioning

• Write and validate promotional content, brochures, packaging copy, and field aids

• Ensure messaging accuracy and regulatory compliance

2️⃣ Training & Field Enablement

• Develop scientific training content: manuals, decks, objection-handling tools

• Conduct onboarding and refresher training for field teams and franchise partners

• Act as subject-matter expert for all product-related education initiatives

3️⃣ KOL & Institutional Engagement

• Identify and engage senior Ayurvedic and modern medicine practitioners

• Drive CME events, scientific meetings, and product presentations

• Accompany field teams to support difficult doctor conversions

4️⃣ Medical Governance & Customer Support

• Ensure scientific integrity across all communications

• Handle escalated clinical or technical product queries from doctors and franchisees

• Maintain updated product literature and scientific dossiers

Experience & Qualifications

• BAMS / MBBS / MD (Ayurveda or General Medicine preferred)

• 4–8 years in Medical Affairs, Scientific Services, or Product Training roles in Pharma, Nutraceuticals, or Ayurvedic sectors

• Experience with KOL engagement, CMEs, and scientific content development

Key Skills & Competencies

Scientific Communication:

Product Positioning:

Training Delivery:

KOL Engagement:

Medical Compliance:

Success Metrics / KPIs

• Quality and adoption of training programs

• Frequency and outcomes of KOL/CME initiatives

• Field team confidence in product messaging

• Accuracy and compliance of all content

• Feedback from franchisees and medical partners