HCLTech is hiring Fresher candidates for Customer Service Representative Role- 21March2025.Non-Tech Role.Night shift.Only for passed Non-Btech graduates.Roles and ResponsibilitiesProvide exceptional customer service to clients through various channels such as email, chat, and social media.Handle customer inquiries, resolve issues, and provide solutions in a timely manner.Collaborate with team members to achieve process goals and objectives.Maintain accurate records of customer interactions using CRM software. Interested candidates can directly visit the HCL campus and carry photocopy of your updated CV.Contact person- Arpana SinghTiming-11am to 4pmInterview Location - Village Kanjehara Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002, India. Take entry from Gate1. SDC1 Building, Ground floor.

Experience: 5+ years of hands-on experience in writing applications, APIs, and testing automation. Application Development: Proficient in developing web applications using server-side languages including Java and client-side languages including HTML, CSS, and JavaScript. Knowledge of front-end optimization techniques (e.g., lazy loading, code splitting) to enhance user experience. Java Libraries and Frameworks: Strong knowledge of Spring Boot framework. Typescript Libraries and Frameworks: Strong knowledge of TypeScript and experience with advanced TypeScript libraries and frameworks (e.g., AngularJS, ReactJS, Next.JS). Cloud Technologies: Familiarity with cloud technologies (e.g., Azure, AWS, GCP). Azure experience is preferred. Knowledge of Docker and container implementations. Version Control: Proficient with code versioning tools, such as Git. Perform code reviews on PRs and resolve merge conflicts. Continuous Integration/Continuous Deployment (CI/CD): Familiarity with tools like Jenkins, GitLab CI/CD, Azure Pipelines, or GitHub Actions is a plus. Monitoring and Logging: Familiarity with monitoring application performance, setting up logs, and using tools like Prometheus or ELK stack. Agile Methodology: Familiarity with Agile practices, such as Scrum or Kanban. Soft Skills: Excellent communication, teamwork, attention to detail, and time-management skills. Education: Bachelors degree in Computer Science or a relevant field

SynopsisThe candidate is required to have an in-depth understanding of data privacy concepts along with good technical knowledge and experience in carrying out detailed data privacy consulting and risk assessment activities. Focus of this role would be around providing compliance support, performing assessments, monitoring, and reporting of the on-going data protection requirements within HCL. This role will be responsible for assisting in ensuring compliance of HCL corporate functions and business product and services with all applicable data protections laws including but not limited to EU GDPR1. ContextWork within the established privacy framework and assist Corporate and Business teams in complying with all applicable privacy obligations by performing privacy by design and by default assessments, privacy impact assessments, training and awareness activities, periodic review, and reporting on effectiveness of privacy controls etc. 2. Role and Responsibilities Carry out Data privacy impact assessments for personal data processing activities Carry out Privacy by design assessments for applications handling personal dataRegularly monitor and report on changes in data protection obligations that impacts the organizationAssist and advise business teams on designing and implementing effective data protection controls Conduct periodic reviews to assess and report on effectiveness of privacy controls Perform ad-hoc reviews where necessary and advise on associated privacy risks and mitigations Develop privacy notices and necessary guidance on privacy controls Prepare compliance reports and maintain regional privacy risk registers

Interested candidates please share your resume to s.yamuna@hcltech.comDear Talent, Greetings from HCL Technologies!! We are pleased to inform you that we currently have opening for Java full stack DeveloperSkill required: Core Java, Database and SQL, Java, HTML, CSSLocation Bangalore/Hyderabad/Chennai/NoidaExperience : 5-7 years Notice: Immediate- 30 Days Please revert with the below details along with your Update CV. Name: Contact Number: Email ID: Total Exp: Relevant Exp: Current CTC: Expected CTC: Current Org: Current Location: Preferred location: Notice Period: EX-HCL Employee: Yes/No If yes SAP code-HCL: Available Date weekend/Weekday: Yes/No Available Timing (10:00 AM- 4:00 PM): Job Description: Has Conceptual understanding/No Experience Observed.Conceputal understanding, Observed Hands-on/Troubleshooting skills,Coding/Scripting Skills.Has Good understanding in the subject area, Observed Good Hands-on/Troubleshooting skills, Good Coding/Scripting Skills, design understanding.Has Deep understanding in the subject area, Excellent Hands-on/Troubleshooting/Coding skills, Good Understanding of Framework, solution focused approach.Has deep expertise in the subject area, Expert Solutioning/Hands-on/Troubleshooting/Coding skills, Ability to Design newer Framework.Description: OOPS, Collections, exception handling, concurrent programming, lambda expresssions, stream API. RDBMS Concepts like databses, schema, queries. data modelling and query optimization. NoSQL DB (Mongo DB/ Cosmos DB)Need for unit testing, test cases, frameworks like Junit / MockitoSpring Core/ IOC - Container, Beans, Scope DI, Autowiring, Annotations, Validator and InterceptorDispatcherServlet, ViewResolver, MVC Flow, Model & View. REST architecture, resources, HTTP methods and usage, URI mappings. API design and best practices.Concepts of ORM, mapping entities and relationships, JPA repository, CRUD methods, other Data JPA features like pagination, sorting, etc.Security Concepts like authentication / authorization, frameworks & implementations like Oauth / JWT, etc.SOLID principles, Design Patterns, application design and architecture Concepts.Maven - Dependency management, pom.xml, maven repository. Git - Source code management, git commands, working with repositories. Jenkins - CI / CD pipelines. Sonarqube - Static code analysis, code smells / quality, rule sets. Docker / Kubernetes.Exposure to cloud platforms like AWS, Google Cloud, etcInterview Process:Two rounds of technical discussion Post clearing the interview HR discussion and offer process. Interested candidates please share your resume to s.yamuna@hcltech.com

Role & responsibilities - Strong proficiency in Core Java, Spring Framework, Spring Boot, and Spring MVC- Hands-on experience in HTML, CSS, and JavaScript- Experience in building and consuming RESTful APIs- Good understanding of relational databases (MySQL, PostgreSQL) Preferred candidate profile Immediate joiners - 30 days Notice period

Role Project ManagementCloud Architecture Knowledge Program ManagementGen AI understanding ITIL Excellent Communication Adept in Infra Technologies Adept in ERP/ SAP solutionsOnly Immediate to 30 days

Job Title: Testing Engineer - Generative AI ProjectAbout the Role: We are seeking a skilled and detail-oriented Testing Engineer to join our Generative AI project team. The ideal candidate will be responsible for ensuring the quality and reliability of our AI models and systems through rigorous testing and validation processes.Key Responsibilities:Develop and execute comprehensive test plans and test cases for Generative AI models and systems.Perform functional, integration, and regression testing to identify and resolve defects.Collaborate with AI engineers and data scientists to understand project requirements and design effective testing strategies.Automate test processes using appropriate tools and frameworks.Analyze test results, document findings, and work with the development team to implement corrective actions.Ensure compliance with industry standards and best practices for AI model testing.Continuously improve testing methodologies and processes to enhance the quality of AI outputs.Qualifications:Bachelor's degree in Computer Science, Engineering, or a related field.Proven experience in software testing, preferably in AI or machine learning projects.Strong understanding of AI concepts, including generative models such as GANs and VAEs.Proficiency in programming languages such as Python and familiarity with AI frameworks like TensorFlow and PyTorch.Experience with test automation tools and frameworks.Excellent problem-solving skills and attention to detail.Strong communication and collaboration skills.Preferred Skills:Experience with Natural Language Processing (NLP) and text generation projects.Knowledge of data management and synthetic data generation.Familiarity with cloud platforms and deployment of AI models.

Key Responsibilities1. Lead and manage the testing team to execute test cases using tosca (tricentis) tool.2. Develop test plans, test cases, and test strategies based on project requirements.3. Coordinate with stakeholders to prioritize testing activities and provide regular updates on testing progress.4. Identify and report software defects, track defect resolution, and ensure closure.5. Conduct test automation using tosca (tricentis) to improve testing efficiency.6. Participate in quality assurance process improvements and contribute to best practices implementation.Skill Requirements1. Proficiency in tosca (tricentis) tool for test automation and test case design.2. Strong knowledge of software testing techniques, methodologies, and processes.3. Experience in leading testing teams and managing testing activities.4. Excellent communication skills to collaborate with team members and stakeholders effectively.5. Ability to work in a fast paced environment and prioritize tasks accordingly.6. Strong problem-solving skills and attention to detail for identifying and resolving issues.Certification in TOSCA (Tricentis) is preferred. Must have-Total exp-2.5 Years - 8 Years Preferred Location- Bangalore, Chennai, Hyderabad & Noida Notice Period- Immediate Joiner to 60 Days

We are hiring for Java Springboot role with HCL Technologies!!Experience-4.5 to 7 YearsLocation-Bangalore/Chennai/Noida/Hyderabad/PuneNotice Period-Immediate to 15 Days

HCL Tech Hiring _ OTC _ Collections, Billing, Order Management - (Bangalore) - UK Shift Interested candidates can share your profile to s.vino@hcltech.com with below given details. Mobile No:Current CTC:Notice period:Total years of experience: Years of exp in Collection / Billing / OM: Job Details:Job Title : Associate / Senior ExecutiveLocation: ChennaiShift : UK Shifts Domain: Order To Cash Work model: WFO OnlyExperience: 1 - 6 Years (only)Order to Cash:1. Collections (OTC)2. Billing (OTC)3. Cash application (OTC)4. Order management(OTC)5. Manage assigned Collections responsibilities including managing assigned AR portfolio.6. chasing customer on calls/emails for overdue payments, maintain regular contact with customer to manage AR on account.7. providing accounts statement details to customers. 8. Credit: Perform credit limit creation and modification activities as per defined process, release blocked orders. 9. Perform activities as per defined timelines and accuracy parameters of the process. 10. Produce daily and monthly SLA/KPI reports (performance and business metrics).11. Should have understanding of end-to-end Order to Cash (OTC) operations and SME expertise and experience in B2B Collections/ Credit Control team. 12. Should have experience as Individual Contributor and Team Lead/ Manager in outbound Collections and Credits team. 13. Should have good experience & understanding of Collections strategy, Ledger account maintaining and month end AR reporting. 14. Should have expertise in tracking, managing and reporting performance and business metrics for Collections and Credits. 15. Create orders and manage change or correct the order as required and coordinate other departments/stakeholders for order fulfillment. 16. Update orders with additional requirements/fees to be applied (e.g. fee for emergency delivery, special handling fees, and containerizing, - palletizing, import/export) 17. Support product return process in cooperation with SMEs with manual corrections/return orders 18. Manage/Support order related inquiries and service requests. 19. Adhere to TAT and accuracy, report out daily performance and update all performance logs and Report KPI's/SLA's as per agreed timelines. 20. Perform assigned activities as per defined timelines and accuracy parameters of the process. 21. Be the Subject Matter Expert in Order Management team to provide guidance to overall team.22. Interact with client stakeholders for process improvements and metrics management 9. Should have basic understanding of overall F&A or OTC cycle 10. Should have Work experience in Order Processing or Order fulfillment.

Experience: 5+ YearsLocation: Jigani, BangaloreShift Mode: Gerneral ShiftEmployment Type: Full TimeSalary: Up to 6.5 LPA based on the experience.Job Description: Senior Facility Executive Global Workplace Solutions.Key Responsibilities:• Effective IFMS vendor governance and regular performance review includes (Housekeeping, Pest control, Indoor plants, Mailroom & Waste management)• Attending to all employee queries and escalations related to IFMS or GWS operations.• Co-ordination with builder teams for any operations requirement.• Manage events and client visits of the site.• Co-ordinate with sourcing for local procurement.• Regular coordination of LL teams to ensure smooth functioning of the site operations.• Participate in internal and external audits related to GWS operations.• Documentations and MIS.• Managing cafe and pantry services.• Manage courier, mailroom and logistics.• Key management.Inter-personal competencies:• Strong quantitative skills.• Ability to build and maintain relationships with internal stakeholders and cross-functional teams.• Verbal & written communication and presentation skills.--------------------------------------------------------------------------Interested candidates please share your updated resume to jagan.sebastins@hcltech.com with subject line: "Senior Facility Executive || Bangalore"

We are Looking ITSM ITIL V4 Consultant.Location: Prime LocationsExperience: 6 to 10 Years Required Skills: As an ITSM ITIL V4 Consultant, you will be the SME for ITIL4 framework and practices who will strategize and create roadmap for transformation from ITIL3 to ITIL4 after studying the existing IT services. You will be providing guidance, planning, and implementation support to our IT service management (ITSM) initiatives. You will work closely with IT and business stakeholders to ensure IT services are aligned with the organization's business goals and objectives, enhancing the quality of IT services delivery and management. You should be certified on ITIL4 and experienced in transforming some ITIL3 processes to ITIL4 practices. Responsibilities Analyze the existing IT services and processes and baseline it. Create a strategy and roadmap to transform existing processes to ITIL4 practices Review the ITIL4 transformation strategy and roadmap with IT and Business stakeholders Identify and present risks that can seriously impact business and work with the governing body and oversee the transformation activities aligned with the overall business objectives and priorities. Design and implement ITIL4 practices (34 practices) in phased manner. Lead the adoption and adaptation of ITIL v4 practices across the enterprise. Provide training and coaching to the team on ITIL v4 concepts, practices, and tools. Facilitate communication between IT and business stakeholders to ensure alignment of IT services with business needs. Conduct maturity model assessment - Capability assessments, Maturity assessment and Comprehensive assessment Develop roadmaps for continual service improvement. Stay updated on ITIL v4 developments and best practices, sharing knowledge within the organization. Prepare and present reports on IT service performance and improvement initiatives to senior leadership. Manage and coordinate ITIL v4 certification efforts for the organization. Best Regards,Sanjay Kumar

HCL Hiring for Customer Support Desk - Agent Role - Bangalore Location Years of Experience - 2+ Years of Experience.Shift - Rotational Shift & Rotational Off (24/7 Shift).Work Mode - Work from Office.Work Location - ITPL - Whitefield Bangalore.Kindly note Graduation is mandatory.This requirement is a bit urgent. Requesting candidates who are Immediate Joiners or max 30 days notice period to apply.Job Description - Job Description - Inbound Phone Handling:Answer inbound phone callsProvide customer an update on the progress of a SR/ASR/Incident. Help speed up by adding comments in the ticket to follow up with the processor in alignment with the customers requestGuide customers when to create service requests and ASRs where applicable and incidents when appropriate.Guide customers on self-service enablementAdvise customers on SR/ASR/Incident priority validating business justificationUpgrade/downgrade ticket priority for incidents aligned with business justificationSupport customer queries on lead timeSupport customers in finding the right stakeholders to connect withGuide customers how to schedule an expert consultationFirst Level Resolution and Dispatching:Monitor inbound e-mails and manually create cases where automated case creation failsAnswer customer queries on the Roles and Responsibilities ExcelMonitor unassigned cases and service request ticketsDispatch cases to regional CoEs and assign cases and service request tickets to processorsSupport the shift coordinators and global head with operational activitiesRamp up quickly on the technical and functional domainsIdentify, analyze, and resolve customer issues, independentlyBe proactive in reviewing case and ticket queues and react in a timely manner to avoid SLA breachesCoordinate with Team Leader, Delivery Manager, and in documentation, presentations, and overall project deliveryShow initiative and drive topics to resolution in an elevated level of quality, speed, reliability, and efficiencyContribute to the team spirit by supporting an environment of continuous learning, exchanging of ideas & thoughts, and embracing a culture of innovation

Role & responsibilities We are planning for face to face drive for Data engineer on 22nd Feb at Chennai Sholinganallur.Skill-Data bricksPy sparkSQLExp range-6-10 yrsNotice- Immediate -30 daysShould be willing to work from BangalorePlease bring your personal laptop if anyPreferred candidate profile Interested candidates please share the below details with updated resume to aparrna.s@hcltech.comName-Contact-Email ID-TEX-REX-Current Company-Notice period-Current location-Preferred location-C-CTC-E.CTC-Availability on 22nd Feb at Chennai Sholinganallur- YES/NO:Laptop serial no-Outlook ID-Perks and benefits

Minimum 10 years of hands-on experience in Tableau administration including Tableau Server & Cloud.Tableau Administration & Infrastructure ManagementInstall, configure, and maintain Tableau Server across multi-node environments.Manage Tableau Cloud (Online) and its integrations with enterprise systems.Monitor server activity and usage statistics to identify performance enhancements.Troubleshoot and resolve Tableau Server issues using logs, Tableau Repository, and monitoring tools.Manage Tableau Server upgrades and patching to ensure system stability and securityPerformance Optimization & Data IntegrationsIdentify and resolve Tableau dashboard performance issues, optimizing extract refreshes and queries.Integrate Tableau with diverse cloud (GCP, AWS Athena) and on-premises data sources.Work with development teams to ensure new features and integrations align with infrastructure capabilities.Security, Authentication & Access ManagementConfigure and manage SSO, Azure AD authentication, SCIM provisioning, and MFA. Implement and enforce role-based access control (RBAC) and security policies. User Support, Training & GovernanceProvide training and support to end-users on Tableau functionality and best practices.Create and manage custom administrative views using Tableau Repository data for user activity, license management, and monitoring.Collaborate with stakeholders to ensure Tableau governance and best practices are followed.Vendor & Stakeholder CollaborationWork closely with Tableau Vendor for complex issue resolution and enhancements.Coordinate with business users, developers, and IT teams to ensure a smooth Tableau experience.

We are looking for Project Manager for HCL TechKey skills: Project Management, Exposure in (MES, SCADA, GMP, Pharma Domain) MustLocation: HyderabadNotice Period: 0-30 DaysExperience: 10+ YearsJD: 8+ years of experience with Project management skill along with excellent communication skill Leading, planning, coordinating, and implementing corporate and department projects.Setting project goals, timelines, and budgets.Choosing project team members and creating workflows.Communicating with stakeholders.Managing project budgets and risk.Acquiring resources and coordinating efforts to deliver projects on time and within budget. Interested candidates please share your resume to sajithkuma@hcltech.com

Kindly share across your resume at prabha.kumari@hcltech.com along with the below requested details:Total experience:Relevant experience in Citrix/Mainframe Automation:Notice Period:Current Location :Role & responsibilities Design, code, test automation workflows using UiPath. Verifying and leveraging appropriate UiPath components: Robots, Studio, Orchestrator Provide solution designs to customers throughout the deployment of new deals, during POCs, and project implementation phase. Make changes to the robot code during implementation as needed. Develop workflows and custom activities using Vb .Net/C#. Responsible for the overall testing cycles Deliver technical training, demos, blueprints and provide the necessary support for new/existing clients. Mandate & Must Requirements: Graduate in Computer Science/IT or equivalent Degree 4+ years of experience in IT industry with a code development backgroundExperience working with Mainframe Automation, SAP Automation, or Citrix Automation is Strong technical skills on UiPath, and end-to-end UiPath offerings. Minimum of 3 years of experience in developing, implementing automation workflows in UiPath. Understanding of workflow-based logic and hands-on experience with RE framework. Excellent communication skill is a must. Basic programming/Scripting knowledge on VBA/VB/java/C# script is a must (or any scripting language, python is a plus) Knowledge in cognitive automation with OCR tools, AI/ML skills is a plus. Any Working Knowledge on Power Automate, Computer Vision, AI Center, and/or Action Center is a plusExperience working with other RPA tools is a plus.

Job Title / Designation: Graduate TraineeRole: Global Service deskShift: 24*7Job Location: BengaluruCompany: HCL Tech Experience Fresher to 06 Months - (Looking for immediate joiner)Education: All graduates (Minimum 60 % is must for 10th, 12th, and Graduation) Batch: 2022, 2023, 2024Job PurposeProvide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customers end usersRoute problems to internal 2nd and 3rd level IT support staffCoordinate and manage relationships with vendors and support staff that provide hardware/software/network problem resolutionAdminister and provide User account provisioningUse the Incident Management System to document and manage problems and work requests and their respective resolutions and circumventionsResponds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders/incidents to appropriate support teams and follow up until closure.Respond to, and diagnose problems through discussions with users, including problem recognition, logs, research, isolation, resolution and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs.Perform user account management activities Escalate complex problems to appropriate support specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications)Troubleshoot client software and basic network connectivity problemsIdentify, evaluate and prioritize customer problems and complaintsMay train users and operators on a limited basis and/or may write training proceduresParticipate in ongoing training and departmental developmentRoutine maintenance updates with other IT staff and business unitsProvide all required documentation including standards, configurations and diagramsProvide knowledge transfer of EUC operationsPerforming User, Privileged and Supplier Access Reviews (Governance)Enable users to work more efficiently and effectively with IT solutionsBe willing to participate in on-the-job training designed to enhance skills and support capabilitiesSkill Set RequiredGood Communication SkillsKnowledge of MS Office Suite (XP, 2003, 2007): MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio is requiredShould have knowledge of Windows Operating systemsShould have knowledge of Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native toolsDisciplined, systematic problem-solving skills required Knowledge of Active Directory, Exchange 2003/2007Readiness to demonstrate a proactive attitudeWalk-in Drive Date: 21-Mar-2025 Friday @ 09.00 AM to 03.00 PMDrive Location: BengaluruVenue: Reva University CDC, Swami Vivekananda Block, Rukmini Knowledge Park, Yelahanka, Kattigenahalli, Bengaluru, Sathanur, Karnataka 560064

We need only from Big 4. Deloitte, PricewaterhouseCoopers (PwC), Ernst & Young (EY), and KPMG.Job TitleClient Value Leader DivisionHCLTech - DPO LocationChennai / NoidaDetailed Description:Provide expert advice and guidance to clients on business challenges within a specific area of expertise, like strategy, finance, operations, or technology, by analyzing data, identifying issues, proposing solutions, and working closely with client teams to implement improvements, often acting as an ongoing resource to support their decision-making process. CVL will demonstrate and objectively articulate the value being delivered by HCLTech. Minimum Experience12-15 years overall work experience with 5+ years experience in advisory role focused on IT/BPO clients Minimum QualificationMBA (premium B-School), Engineer Roles & Responsibilities Value Creation and Articulation: Create, demonstrate and objectively articulate value delivered by HCLTech. Analyse and creat.Client engagement: Lead role in scoping, execution and delivery of a wide array of IT and BPO Services. Project Management and execution.Data analysis: Conducting research, collecting data through interviews and surveys, and analyzing information to identify trends and insights. Strategic planning: Developing and presenting strategic recommendations to address client challenges. Problem-solving: Identifying root causes of issues and proposing practical solutions. Market research: Staying updated on industry trends and best practices. Skill setNecessary SkillsProven expertise and experience in advisory consulting IT / BPO companies on large engagements.Strong Analytical and problem-solving ability - The ability to systematically think through a problem. It implies identifying patterns in seemingly unconnected events and the ability to understand a situation by breaking it into smaller pieces and tracing the implications of a situation in a step-by-step way. Strong presentation skillsStrong and demonstrated project management and execution.Strong change management skills, envisioning and overcoming obstacles while ensuring benefits are realizedStrong Business Communication Skills.Strong understanding of P&L, revenue and cost drivers and transformation levers.

Key Responsibilities & Experience Experienced Pre-sales lead for all account focused presales activities aiding in hunting/farming of leads Experience to attract clients and pitching for better internal financial terms for pipeline opportunities Engaging and managing strategic partner ecosystem to generate value for Service Integrator led tripartite engagements Charting digital transformation journeys along with Practice & Digital Technology Teams to enable Customers Strategic IT RoadmapEngage with Big4 & Global Consultancy Firms to analyse and build Market Propositions for FS Customers Engage with leading analyst firms for Analyst Recognitions & tailored Market studies Managing & hands-on the complete sales cycle for large (US$ 100 Mn+) reactive opportunities/bids, proactive pitches, and contract renewals – opportunity qualification, scoping, sales strategy/ deal shaping, time-boxing deliverables, solutioning, pricing, RFX response, BAFO, proposal defense, client on-boarding, contract negotiations and financial closure Participating in due diligence workshops and program manage large transactions until closure Facilitating identification of niche players and working with procurement & legal to establish Teaming Agreements/MSAs Working with Clients, Practice teams and Legal Counsels on redlining reviews of MSAs, SOWs, and LSAs Managing interactions with client CXOs, project management, and procurement teams Identifying probable competition and preparing opportunity Business Case, Win Themes, Hot Buttons & competition strategies

Required skills:Fluent English speaker/writerThe candidate must have the aptitude and willingness to embrace unfamiliar technology and learn new skills.Deep technical understanding of software (mainframe software an advantage).Thorough knowledge of DITA markup language and developing structured, topic-based documentation, with a heavy emphasis on conditional formatting (conref) to produce a single-source model for content reuse across different documentation deliverables and output formats.Experience using DITA-based tools to develop and transform online and PDF documentation and help.Active participation in the end-to-end software development process.Ability to write for a global audience and to follow IBM/HCL style guidelines, including:Documentation translation process and requirements.Accessibility requirements for online documentation.Usability, retrievability, and consistency.Message and indexing standards.Educational background: A certificate, undergraduate degree, or other formal training in technical and/or professional writing, combined with a technical certificate or degree, and a strong technical background or aptitude, or equivalent job experience.Willingness to demonstrate your skills at an interactive technical interview (with a portfolio showcasing your work).The successful candidate must have excellent written and organizational skills, the ability to see things from the users point of view.The candidate must promote an atmosphere of teamwork and collaborate with all members of the project team. The position requires excellent interpersonal & teamwork skills, and the ability to work with and assist others in a geographically distributed team, as well as the ability to work independently, manage schedules, meet deadlines, and escalate issues to management when necessary.Multiple years of experience developing documentation using tools like:Oxygen XML Author or other single-source authoring softwareDITA Open ToolkitPDF generation using Oxygen CSS, XML FO or Adobe Acrobat ProOxygen WebHelp for online documentationIBM ID Tools: IBM DCS Workflow ManagerAdvantageous skills:Sufficient years of experience on IBM z/OS mainframes, to the point that you are familiar with all its main features, sub-systems, common utilities & tools and can navigate around (PCOMM, TSO, ISPF, JCL, CICS, batch etc).Experience with IBM Fault Analyzer for z/OS or similar products.Jira, Git/GitHub, Jenkins, workflow automation.Familiarity with graphics and experience in the production of technical video and audio resources. This job role is a senior position in the IBM Fault Analyzer for z/OS product development team.The role will suit a person used to dealing with mainframes on a regular basis.You will be expected to work with other developers/specialists/subject matter experts across the organization which is mostly based in Perth, Western Australia.The successful candidate will be expected to interact with the HCL global documentation team, bringing new ideas to the table (eg tools, workflows, automations, best practices etc), and incorporate and improve deliverables using customer feedback, analytics, and input from technical support.Ideally, you will need to come into the role with previous hands-on experience working on the IBM mainframe platform preparing user documentation. Knowledge of IBM Fault Analyzer for z/OS is not essential as initial product training will be provided, but previous experience with mainframe abend analysis tools will be a distinct advantage when working with the team and understanding the current documentation structure.Knowledge of related mainframe subsystems such as databases and transaction control systems would be an advantage, but the candidate will also be expected to develop a range of these skills on the job, through a mix of training opportunities and self-learning.

Welcome to HCL Software! We are looking for a Senior Software Engineer to help us build, optimize, and maintain inter-system information flows. As a Senior Software Engineer at HCL Software, you are an integral part of an agile team that works to enhance, build, and deliver trusted technology solutions.A strong academic background in combination with solid coding skills, understanding of software development methodologies, and good communication skills are key to success.You will design and develop solutions to ensure company information is stored and transferred across system boundaries in an effective, reliable, and secure fashion.YOUR AREA OF RESPONSIBILITY As a core technical contributor, you are responsible for designing and implementing critical technology solutions within various business functions. Design and implement creative software solutions, and conduct technical troubleshooting Develop secure high-quality production code, review and debug code written by your peers Drive outcomes-oriented workshops and work closely with the various functions to discover and take us through projects that improve our efficiency Analyze data storage, data transfers, and associated processes. Identify waste, and suggest solutions based on conceptual and logical data models and flowcharts.YOUR PROFILE MSc in Computer Science, or relevant adjacent field + formal training and certification on software engineering concepts 5+ years applied experience delivering system design, application development, testing, and operational stability Demonstrable experience with one or more of the following programming languages: TypeScript, Java, Scala, Rust. Expertise in Avro design, Kafka topics, exception handling, Kstreams, KSQL will help you to deliver results quickly Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Knowledge of systems such as Dynamics 365, NetSuite, SQL and of one or more ETL tools is advantageous but not required Practical cloud native experience is of advantage

Greetings from "HCL Software"HCL "Software: - Is a Product Development Division of HCL Tech: That operates its primary Software business. At HCL Software we Develop, Market, Sell and Support over 20 Product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation.We have offices and labs around the world to serve thousands of customers. Our mission is to drive customer success with our relentless product innovation at more than 20,000 organizations in every region of the world - including more than half of the Fortune 1000 and Global 2000 companies.About BigFix Product: -HCL BigFix is the only Endpoint Management Platform that enables IT Operations and Security teams to fully automate discovery, management, and remediation – whether its on-premises, virtual, or cloud – regardless of operating system, location, or connectivity. BigFix can find and fix endpoints faster than any other solution.Our strengths come from our solid background in SW development practices like Agile methodologies and Design Thinking. We are focused on innovation and new technologies, and we continue to grow year on year.Job Description: -We are looking for a Sr. Content Developer (JavaScript & NodeJS) with 5+ years of experience.Btech/BE in Computer Science or related technical field or proof of exceptional skills in related fields with practical software engineering experience.Knowledge in JavaScript, NodeJS, NOSQL, ETL and Reporting are nice to have.Expertise in scripting languagesNice-to-have: BigFix scripting, Relevance Language.Educational Qualification/Prior ExperienceAt HCL Software we are seeking to hire a Senior Software Engineer IIn our team you will be responsible for:Building and maintaining software product components using native programming languagesGraduated with university degree in either Science, Technology, Engineering or Mathematics disciplines.At least 5-year demonstrated experience as SW developer in SW product companies or similar relevant experience.

Work Location: Bangalore/ChennaiShift Timings: 4pm to 1amWork Mode: Work from OfficeAnalytical and logical thinking, with strong attention to detail4-6 years of experience with Automation Anywhere developmentFluent in EnglishExcellent written and verbal communication skillsAbility to support the full development lifecycle for RPA opportunitiesGood understanding of programming principles/conceptsAble to take ownership of a problem/solution and drive it through to completionAbility to communicate in a customer-facing environmentExperience with basic programming languages, technologies, tools, or web development stacksKnowledge of other RPA technologies, .NET, C#, Java, SQL, Webservices, Python, and/or big data” analysis would be great

Greetings from "HCL Software""HCL Software: - Is a Product Development Division of HCL Tech: That operates its primary Software business. At HCL Software we Develop, Market, Sell and Support over 20 Product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation.We have offices and labs around the world to serve thousands of customers. Our mission is to drive customer success with our relentless product innovation at more than 20,000 organizations in every region of the world - including more than half of the Fortune 1000 and Global 2000 companies.HCL DevOps Velocity: Is a data-driven value stream management platform that automates the delivery and interpretation of data so businesses can make faster, more strategic decisions and streamline processes.We are looking for a Sr. NodeJS Developer in our Product team with 4+ years of experience who possess the following skills:Mandate Skill:Btech/BE in Computer Science or related technical field or proof of exceptional skills in related fields with practical software engineering experience.Strong programming skills in NodeJS, ReactJS or JavaScript. Good knowledge on DevSecOps practices, CI/CD tool usages, high level design, code reviews etc. Expert in microservices design, API development. Implement applications with MongoDB or any NoSQL database.Good experience in product root cause analysis of customer reported issues and quickly come up with the short-term/long-term fix. Must have excellent communication with the customers.Knowledge of Docker, Kubernetes, OpenShift, AWS highly desirable. Knowledge of Azure DevOps is an added advantage.Job Responsibilities:Strong coding skills in Product Development and EngineeringHands on design, coding, code review as a part of product developmentQuality features delivery, bug fixes and make product scalable and easy to useApply DevSecOps practices and CI/CD automations to deliver value to the customers frequentlyBe a Client Advocate for customers and communicate on upcoming features, issues etc. Work with Product Management on the roadmap prioritiesManaging customer escalations as L3/SME, thinking out of the box providing troubleshooting with quick turnaround on product fix packs.Prepare technical write-ups for the product documentation publications.Create product related VLOGs or BLOGs for the customers as and when features are released.Demo product features to customers, partners and pre-salesWork with global product teams.

Administering the PPDM/Networker/Avamar/DPA/IDPA systems and command line exposure.Performing Recovery on Avamar and Networker.Installation, Configuration and troubleshooting issues in PPDM/Networker/Avamar/DPA/IDPAInstalling client package and database plugin for Avamar and Networker.Data domain knowledge on initial configuration and working on DDBOOST, shares like CIFS & NFS.Creating custom reports on Data protection advisor based on requirement.Analyze backups architecture and share improvement plans. Analyzing backup requests and design appropriate solutions to meet client needs.Configuring replication in Data Domains.Managing NAS backup and restores.Experience in Avamar and Networker upgrades.Experience in upgrading Data Domain OS & DPA.Troubleshooting escalated issues from customer and provide remedial action.Manage database restores, NDMP restores and BMR recovery.Plan DR drive and provide support for standalone DR drill.Exposure to ticketing tool Service NOW.Drive upgrade plans for backup infrastructure.Analyse the backup success rate and restore success rate and improve the percentage.

KEY QUALIFICATIONS Essential 5+ Years of experience in Technical Training. This role requires the following Skills;Manual Testing & Automation Testing, Knowledge of Java Programming, Python and Shell ScriptingNote: Certification in one or more of the above topics is mandatory. Desirable The following Qualifications would be an advantage for this role; Good knowledge on Selenium suite of Tools (Selenium IDE, Selenium RC, Selenium WebDriver and Selenium Grid). Knowledge on other tools like QTP. Hands on Network & Embedded testing. Knowledge of C & Python programming. KEY COMPETENCIES DETAILS Essential This role requires the following Competencies and Experience; English language Content building and delivery skills Communication sharing Passion for Training/ Mentoring/ Coaching Freshers. Desirable The following Competencies and Experience would be an advantage in this role; Prior experience within a Training service delivery environment Proven ability to influence key decision makers Working knowledge of Manual & Automation Testing and related concepts

We are looking for someone with a passion for programming and for writing excellent code using Ruby on RailsResponsibilitiesContribute in all phases of the development lifecycleWrite clean, maintainable and efficient codeDesign robust, scalable and secure features Follow best practices (test-driven development, continuous integration, SCRUM, refactoring and code standards)Drive continuous adoption and integration of relevant new technologies into designSkills:Proven work experience as a Ruby on Rails developerknowledge of front-end technologies such as JavaScript, HTML, CSSGood knowledge of relational databasesExperience developing highly interactive applicationsProficient understanding of code versioning tools

MS Teams expert who can conduct as Is studies of existing requirements, design future state solutions and help to transform the UCC solution around MS Teams and Skype environmentImplementation & support experience specifically in the area of O365, MS Teams, Skype for Business 2015, Enterprise Voice, Conferencing solution & ability to interact with the client to understand business requirement which will be both functional and technicalA Microsoft Teams expert who can design, deploy, migrate & operate the MS Teams environment including support to other towers of voice enabled collaboration technologies.PRIMARY RESPONSIBILITIES:Responsible for migrating user base from Skype Online/OnPrem to MS-Teams 8 to 10 years experience on Skype, Microsoft Teams with Enterprise Voice is must Experience on AudioCodes/Sonus Gateways/Downstream SBCsUpgrading, installing, configuring, designing, and migrating Voice from PBX to MS-Teams Experience and Knowledge on MS Teams Direct routing for Enterprise VoiceKnowledge on Bandwidth planning, optimal conferencing traffic, capacity, QOS. Experience in Skype with Enterprise Voice, Mediation server placement, gateways, trunks, voice resiliency, mediation server dependenciesDesign voice interoperability to PSTN, QoS implementation for conference and other applications and integration with 3rd party telephony environment. Good knowledge on the DR, High Availability setup, Survivability (SBA)Experience in Skype/Teams Enterprise Voice troubleshooting (Gateways, SBAs, and complex issues) Knowledge on Enterprise Voice feature Call Admission Control, Call Park, Media Bypass, and Auto attendant etc. Experience of configuring and troubleshooting Dial Plans, Normalization Rules, routes, PSTN Usage, and Voice Policy SIP, SIP Trunk integration, define outbound translation rules, inbound dial plan, SIP Call flow concepts, knowledge of call methodsKnowledge on Call quality Dashboard Reporting and ManagementOverview of integrating Video endpoints, Teams meeting rooms & Collaboration Bars configurations. Understanding of response groups,Call queue, Auto Attendant, Dial by Extension, workflows, call routing methods.Good knowledge on Active Directory & Domain Services, Certificate Authority Experience in Planning, designing, deploying, and configuring Lync 2013, SFB, and Microsoft TeamsKnowledge on deploying Remote Sites with Enterprise Voice Knowledge on Windows, PowerShell & Powershell Scripting Good knowledge on Backup and restore procedures of SFB components At times, would be required to support of client meetings and events including functionality and use of audio visual and presentation technologies via Skype BroadcastOverseeing the schedule of activities to ensure planning and support is provided as requestedPerform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturerCoordinates with Customer staff to determine AV/V and basic infrastructure requirements for any new conference room or media designWilling to take Initiatives and Automation for improving efficiency & productivity, able to work in a fast-paced environment with the ability to adapt to frequent changes and deliver the solution".REQUIREMENTS:Bachelor’s degree in related field or equivalent experience.Experience on MS Teams, MS-Teams -EV & SBC/Gateways Support for Videoconferencing platform and experience including operation, call set-up and equipment troubleshooting (Cisco, Polycom, Microsoft Skype, MS-Teams Live etc.)Familiarity with signal flow/ call flow and streamsSolid administration and analytical skills focused on Office 365 and MS TeamsProficient with Cisco platform (Control Hub) and Microsoft Teams platform (Teams & O365 admin portals) management/Legacy Portal Knowledge of Teams Admin Portal functions and reporting, including telemetry data export and import to Power BIExcellent troubleshooting skills to resolve Level 3 Incidents with probable solutionsUnderstanding of Interop of Cisco WebEx endpoints (OnPrem/Cloud Registrations)Knowledge of Microsoft Teams Endpoints & Physical Phone OEMs (AudioCodes/Yealink)Exposure on Microsoft Teams Rooms with enhanced collaboration (Surface Hubs/Content Cameras/collaboration displays)PROFESSIONAL SKILL REQUIREMENT1. Ability to work in large teams and manage project milestones2. Excellent communications & presentation skills3. Ability to develop requirements based on client inputs4. Performance/Status reporting to project leads and leadership5. Problem solving and conflict management6. Ability to work effectively in a remote, virtual, global environment.Interested aspirants can send their profile at namrata.srivastava@hcltech.com

* Good experience migrating mailboxes from Microsoft exchange and other proprietary products. * O365, creating and managing user accounts, roles, delegation, backup and restore etc., * SharePoint Administration & Management * Ticket logging and working with vendor teams for troubleshooting the issues. * Migrating accounts from one tenant to another. * Purchasing the accounts and managing various service levels. * Managing and troubleshooting issues on Organizations SharePoint account. * Working on the communication platforms like Skype for Business, Teams and yammer, etc., * Synchronize O365 with organizations Active Directory, MS AZURE AD Sync with organization. * Creating mail relay for various applications used in the organization. * Owning activities delivering them End to End. * Working with team and work independently on various issues. Representing Enterprise Architecture And Working Closely With Business Analysts, Technical Leads, Project Managers And Other Stakeholders, The Senior Solutions Architect Will The Senior Solutions Architect will be primarily responsible for contributing to the delivery of IT solutions targeting or interfacing with enterprise SharePoint / SharePoint Online platforms. * Take functional and non-functional requirements, apply architectural acceptance criteria, and produce artefacts describing the logical and physical design of IT solutions scaled for the enterprise. * Develop and apply application architecture methodologies, standards and leading practices Review business requirements, strategic goals and objectives, translating these into an technical delivery plan The solution architect is also expected to maintain an awareness of new and emerging technologies, providing a detailed analysis on capabilities and potential impact on architectural landscape. Responsibilities include (but are not limited to) research and development, development and enforcement of patterns and standards and technology evaluation. Technical Skills * Demonstrates in-depth, technical SharePoint 2013 subject matter expertise * Proficient with technical authoring, specifically techniques to describe software design and architecture (UML, design patterns, SOA, EAI, BPI) * Familiar with object oriented development, design patterns and specifically the .NET Framework (C#) with a strong background in web based development and service oriented architecture * Experience designing and developing solutions dependent on Microsoft SQL Server 2008 or SQL Server 2012 (Database Services, Reporting Services, Analysis Services, Integration Services) * Proficiency with tools for SharePoint configuration and customization, including SharePoint Designer, Napa & Windows PowerShell Soft Skills .Interested aspirants can share their profile at namrata.srivastava@hcltech.com

Role & responsibilities • Responsible for data quality of the analytics platforms (internal/external)- mainly related to data governance of sustainability Uncover issues and determine root cause (business & technical) related to sustainability calculation through in-housing reporting Utilize and Promote Operational Excellence and continuous improvement principles, identify creative, sustainable solutions that achieve required service, cost, and quality results. Cross functional collaboration with various functions such as AMPs to drive Continuous improvement initiatives to improve data quality and Preferred candidate profile • Proven ability to work in a complex matrix organization with strong teamwork orientation. • Work effectively in an environment of competing priorities and deadlines. • Experience is Tableau, SQL & ETL and SAP Business Intelligence • Excellent MS Office skills including database/MS Access • Excellent written and verbal/spoken English communication skills

Job Summary: We are seeking a Senior Automation Developer who is not only adept in Python programming but also possesses extensive experience in network engineering and NetDevOps practices. The ideal candidate will be proficient in handling network infrastructure and designing APIs, with a strong command of DevOps tools and a commitment to CI/CD principles.Key Responsibilities:Develop and maintain Python applicationsDesign and manage APIs, with expertise in the Apigee platform.Oversee network tasks involving routers, switches, and other network components.Implement and maintain CI/CD pipelines using tools like Jenkins, Ansible, and GitLab.Employ NetDevOps practices for network automation and orchestration.Lead projects from concept to deployment, collaborating with teams to meet objectives.Mentor junior developers and promote a culture of continuous learning and improvement.Stay current with the latest trends in Python development, network engineering, API design, and DevOps methodologies. Desirable Skills:Web application development and database systems expertise.Knowledge of Agile methodologies and project management tools.Adaptability in a fast-paced and evolving work environment.

Dear Candidate, We are hiring for Python/Tableau Developer” role at HCLTech; Nagpur. Please see the below job description and revert with your updated CV & additional details in case you find it suitable.GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview.JOB DESCRIPTION:Designation: Technical LeadPosition: Python/Tableau DeveloperExperience: 6+ yearLocation: Nagpur, MH Responsibilities:BI - Tableau DeveloperThe role involves developing and maintaining Python scripts for ETL (Extract, Transform, Load) from Tableau data sources.The candidate will need to implement parallel processing using libraries to optimize data processing tasks and generate reports in different formats (HTML, PDF, Excel) based on Tableau dashboards

WALK - IN Interview for Freshers (Healthcare Voice) - 19th to 21st of March 2025FRESHERS: Graduation must (NO B.E/B.Tech/Engineering/Tech Graduates, MCA/MSc)Skill Highlight: Must possess Excellent Communication Skills both Verbal & Written.Work Location: Sholinganallur ELCOT Chennai.Interview Mode: Face to Face InterviewInterview Venue: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119.Interview Time: 11:30AM - 2PMContact HR: Shinaz/ Judith. ESSENTIAL RESPONSIBILITIES:Make outbound calls to healthcare providers and insurers to follow up on claims and payments.Investigate and resolve issues with denied or underpaid claims.Maintain accurate records of all communications and transactions.Conduct pre and post call analysis, documentation, and take appropriate actions to resolve tasks at first contact.Update account-wise customer interactions daily.Achieve critical performance targets.Ensure efficiency in line with performance targets and process guidelines.Identify problems and document business requirements using industry knowledge and tools.Follow client process workflows and HCL policy guidelines.SKILLS AND COMPETENCIES:Strong verbal and written communication skillsFocus on delivering a positive customer experience Should possess active listening skillsGood data entry & typing skillsAbility to multitask. Ability to contribute to the process through improvement ideas. Analytical and problem-solving skills on the process.To use sound judgment and take decisions. Rounds of interview:HR Screening, Versant Test and Operations InterviewLaptops are not allowed in the campus.Perks and Benefits:1. Cab provided (chargeable)2. International Trainers3. World class exposure4. Excellent working environment5. Salary - Best in industry6. Shift - Flexible with any shifts (Night)

Job Title / Designation: Graduate TraineeRole: Global Service deskShift: 24*7Job Location: Chennai/MaduraiCompany: HCL Tech Experience Fresher to 06 Months - (Looking for immediate joiner)Education: All graduates (Minimum 60 % is must for 10th, 12th, and Graduation) Batch: 2022, 2023, 2024Job PurposeProvide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customers end usersRoute problems to internal 2nd and 3rd level IT support staffCoordinate and manage relationships with vendors and support staff that provide hardware/software/network problem resolutionAdminister and provide User account provisioningUse the Incident Management System to document and manage problems and work requests and their respective resolutions and circumventionsResponds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders/incidents to appropriate support teams and follow up until closure.Respond to, and diagnose problems through discussions with users, including problem recognition, logs, research, isolation, resolution and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs.Perform user account management activities Escalate complex problems to appropriate support specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications)Troubleshoot client software and basic network connectivity problemsIdentify, evaluate and prioritize customer problems and complaintsMay train users and operators on a limited basis and/or may write training proceduresParticipate in ongoing training and departmental developmentRoutine maintenance updates with other IT staff and business unitsProvide all required documentation including standards, configurations and diagramsProvide knowledge transfer of EUC operationsPerforming User, Privileged and Supplier Access Reviews (Governance)Enable users to work more efficiently and effectively with IT solutionsBe willing to participate in on-the-job training designed to enhance skills and support capabilitiesSkill Set RequiredGood Communication SkillsKnowledge of MS Office Suite (XP, 2003, 2007): MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio is requiredShould have knowledge of Windows Operating systemsShould have knowledge of Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native toolsDisciplined, systematic problem-solving skills required Knowledge of Active Directory, Exchange 2003/2007Readiness to demonstrate a proactive attitudeWalk-in Drive Date: 22-Mar-2025 Saturday @ 09.00 AM to 03.00 PM Drive Location: ChennaiInterview Venue: Bharath University,173,Agaram Main Rd Selaiyur, Chennai, Tamil Nadu 600073

HCL Tech _ Mega Walk in Drive at 20th Mar to 22nd Mar 25 _ OTC (Billing / Order Management/ Collections / Cash Apps & MIS)Interview Date- 20th Mar 25, 21st Mar 25 & 22nd Mar 25Interview Time- 11am- 1pm.Contact Person: Harish / Freddy Walk in Venue:HCL Tech , Tower 5No 602/3 Elcot Economic Zone, Medavakkam High Road, Sholinganallur, Chennai 600119Freshers 2024 (Arts candidates are eligible to apply) Job Details:Job Title : Associate / Senior ExecutiveLocation: ChennaiShift : US Shifts Domain: Order To Cash. Work model: WFO OnlyExperience: 1 - 5 Years (only) OTC MIS - 2 to 8 Years OTC Collections / Billing / OM / Cash Apps / MIS1. Collections2. Billing 3. Cash application 4. Order management. 5. Manage assigned Collections responsibilities including managing assigned AR portfolio.6. chasing customer on calls/emails for overdue payments, maintain regular contact with customer to manage AR on account.7. providing accounts statement details to customers. 8. Credit: Perform credit limit creation and modification activities as per defined process, release blocked orders. 9. Perform activities as per defined timelines and accuracy parameters of the process. 10. Produce daily and monthly SLA/KPI reports (performance and business metrics).11. Should have understanding of end-to-end Order to Cash (OTC) operations and SME expertise and experience in B2B Collections/ Credit Control team. 12. Should have experience as Individual Contributor and Team Lead/ Manager in outbound Collections and Credits team. 13. Should have good experience & understanding of Collections strategy, Ledger account maintaining and month end AR reporting. 14. Should have expertise in tracking, managing and reporting performance and business metrics for Collections and Credits. 15. Create orders and manage change or correct the order as required and coordinate other departments/stakeholders for order fulfillment. 16. Update orders with additional requirements/fees to be applied (e.g. fee for emergency delivery, special handling fees, and containerizing, - palletizing, import/export) 17. Support product return process in cooperation with SMEs with manual corrections/return orders 18. Manage/Support order related inquiries and service requests. 19. Adhere to TAT and accuracy, report out daily performance and update all performance logs and Report KPI's/SLA's as per agreed timelines. 20. Perform assigned activities as per defined timelines and accuracy parameters of the process. 21. Be the Subject Matter Expert in Order Management team to provide guidance to overall team .22. Interact with client stakeholders for process improvements and metrics management 9. Should have basic understanding of overall F&A or OTC cycle 10. Should have Work experience in Order Processing or Order fulfillment.MIS:We are looking for an experienced MIS Analyst to join our team. The ideal candidate should possess advanced technical and analytical skills, with a strong focus on data management and reporting. SAP knowledge is necessary, along with expertise in VB macros and advanced Excel reporting.Gather and analyze data from various systems, including SAP, to create actionable business insights.Design, develop, and maintain advanced Excel reports and dashboards with strong visualizations.Automate repetitive reporting tasks using VB macros to improve efficiency.Leverage SAP systems for data extraction, reporting, and process optimization.Ensure seamless integration of SAP with other business tools and reporting platformsAccount Receivable knowledge is added advantage.

HCL Tech - International Voice process for Banking Sector (EXPERIENCED)- 17th to 19th MarHCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.Designation: Customer SupportProcess: Inbound Calling. * No sales or upselling or cross selling. *Experience: 1 to 3 Yrs in Voice processShift: Rotational Shift*Candidates should be within 20Kms from office location*Mode of interview: WalkinDate: 17th to 19th Mar, 2025Timing: 12:30 PM to 2:30 PMContact HR: DeepthiEmail for Queries: Deepthisai.a@hcltech.comWork Location: Chennai- Ambattur 6Interview Location: HCL - AMB 6), South Phase, Ambattur Industrial Estate, 8, Madras Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600058ResponsibilitiesResponding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needsResponding to queries regarding our products, services, data and client accountsManaging multiple client queries at onceUtilizing workflow tools to manage your own workloadContributing to the achievement of team targets including service levels and quality measuresMaintain accurate records of customer communication and discussions using the appropriate internal system/sUtilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right timeSupporting or seeking support from other internal teams to ensure clients queries are answered and resolvedEnsure that good client / consumer outcomes are at the center of all operational activity and decision makingDeliver great clients and consumers service and seek to exceed client / consumer expectationsMandatory qualifications:Excellent communication skills both verbal and written Mandatory.A problem solving mind-set.The ability to multi taskAble to work well as an individual and as part of a teamMinimum 12th is mandatory.Perks:Cab facility is Available (Home pickup & Drop)5 Days working

Dear Candidate,We are hiring for "AS400 Developer" role at HCLTech; Nagpur. Please see the below job description and apply in case you find it suitable.GRADE/ ROLE/ SALARY As per relevant experience and last drawn CTC. To be discussed during the interview.JOB DESCRIPTION:Designation- Sr. Technical LeadPosition: AS400 DeveloperExperience: 6 - 9 yearLocation: Nagpur, MH Responsibilities:iSeries AS400 with 6+ years of experience.Hands-on experience in i-Series AS400. Excellent knowledge of programming languages RPGLE & CLLE including debugging (Interactive & Batch both). In-depth knowledge of SQL/400, Database DB2, AS400 components like - Reports, Display files/Sub files, Batch jobs. Candidate must have prior experience in Production support nature of work.Experience in application development, testing and implementation will be preferred.Good verbal and written communication ability.Experience in Supply chain & Manufacturing will be preferred.Experience supporting a multi-application integrated environment.Experience with ServiceNow or similar ticketing tool

Role & responsibilities Responsible for processing actionable alerts/fraud notifications, conducting research into these alerts as needed.Analyze and validate Identity Theft claims and other fraud claims as they arise.Review accounts and transactions for fraud activity and take appropriate action, such as restraining an account, to prevent fraud losses.Assist bank members of fraud alerts and work with them in order to resolve issues. Collect and report suspicious activity information utilizing Suspicious Activity Reports and documented organization processes. Review membership information and identification documents when there are discrepancies or irregularities, to determine the validity of information. Resolve fraud claims in accordance with government regulations CC, E/Z and any other regulations as required.Accurately record data and remarks utilizing spreadsheets and notes on alerts. Keep abreast of current fraud trends in the financial services industry as well as different types of fraud schemes. Familiar with regulations and laws, including regulatory and compliance training such as, the US Patriot Act, FACTA, BSA/AML, Regulation CC and Regulation E/Z. Monitor and decision alerts in Actimize, Fraud`Net, Salesforce, AFS/EWS and other fraud tools, with accuracy and take appropriate action to prevent fraud lossesPreferred candidate profile Non technical profile with good communication skillsShould be comfortable for night shiftsContact details:shivangi.sh@hcltech.com9717105994work location : HCLTech Plot no.5, Sector 12, MIHAN SEZ, Nagpur, Telhara, Maharashtra 441108

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 197,000+ Ideapreneurs across 52 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.HCLTech is Hiring for UI Developer for one of the leading product based client."Come join us in reshaping the future.Qualification Required:BE/B.Tech/M. Tech/MCA educational background.Work Location: HyderabadDrive Date: 22 & 23rd March 2025Exp: 5 to 10 YrsNotice Period: max 30 DaysWalk in Location: Address:HCL TechnologiesSy.No.30,34,35 & 38, Avinash Hitech City 2 Society Gachibowli Village,Serillimgampally Mandal, Plot H-01, 2nd Floor, Phoenix Avance Sez Internal Rd,Hyderabad, Telangana 500081 Job Description: Job Title: React Native and React JS DeveloperLocation: [Hyderabad/Pune/Noida]Job Description:We are seeking a highly skilled React Native and React JS Developer to join our team. The ideal candidate must be logically sound and capable of working independently, as the current initiative requires minimal learning time. This position is especially critical for our onsite operations.Key Responsibilities:Develop and maintain high-quality mobile and web applications using React Native and React JS.Ensure code quality and implement unit testing as per leadership guidelines.Apply best practices in coding and testing, based on practical hands-on experience from previous projects.Collaborate with cross-functional teams to define, design, and ship new features.Troubleshoot and resolve issues to ensure smooth project execution.Requirements:Proven working experience with React Native and React JS.Strong logical reasoning and problem-solving skills.Ability to work independently with minimal supervision.Hands-on experience with code quality and unit testing best practices.Excellent communication and teamwork skills.Good to Have:Experience with Next.js.Knowledge of GraphQL.