Position Summary The mission of Harness is to empower the 30M+ developers in the world with the ability to deliver software to end customers with the highest velocity, highest quality, highest security, highest reliability, and lowest costs, all without compromising on the necessary governance guardrails. According to a recent analyst study, less than five percent of organizations achieve that goal today. As a Developer Relations Engineer at Harness, you will further our mission by reaching and educating developers on the breadth and depth of our Developer Experience products. You will primarily be responsible for the Developer Productivity Engineering space and a subject matter expert for a new module in this space. You will partner with Product, Engineering, Sales, and Marketing teams to write technical documentation as well as create onboarding content such as tutorials videos, backed by code samples hosted on public repos. You will distribute your content across multiple mediums, reaching various communities, and tying it with campaigns around our product. You will identify adoption challenges and developer pain points, document solutions as well as work with the team to solve them. You will understand how features are categorized into differentiation vs. table stakes. And you will also deeply understand where exactly competing products are weak on differentiation. You will create a content plan that increases user acquisition and activation by highlighting the Harness differentiation, align it across the company, and execute; which includes metrics and dissemination of results back to the company. About the Role Directly own technical documentation of the new module. Build awareness and motivate developers/DevOps engineers to use the features provided by the new module Understand and highlight Harnesss differentiators around fast, high quality, secure, reliable and efficient software development delivery. Be hands-on. Develop and maintain resources for developers, such as demos and software tools, code samples, documentation, how-to guides, and tutorials. Present at conferences, meetups as well as organize hands-on workshops Participate in the cloud-native ecosystem and community, building strong relationships with developers, DevOps/Cloud/Platform engineers. Engage external communities like GitHub, Slack, Stack Overflow, Reddit, and Discord to identify new resources that should be created and own the delivery of those pieces. Partner with every Marketing function from Integrated/Events to Product Marketing to develop the best content and great product narratives. About You 3+ years as a developer and 1+ years in an advocacy or educational role such as developer relations/evangelism, creating technical content, leading a community of developers via forums or events You have 3+ examples of technical educational content aimed for professional developers (e.g. tutorial, video series, blog series, course) At least one professional project using DevOps technologies. Preference for those with expertise in Kubernetes, CI/CD, monitoring and other cloud native tools. Have a proven track record of understanding ROI, reporting and analytics, including understanding metrics for developer engagement. Ability to prioritize competing opportunities and balance user needs versus business priorities Willingness to contribute to Open Source projects like backstage.io Familiarity with the latest DevOps and Platform engineering practices followed by mid to large organizations Stellar written and verbal communication skills Scrappy has a mindset that done is better than perfect.

POSITION SUMMARY As a Revenue Operations Associate, you will work with the broader Rev Ops team to learn processes and systems in order to effectively execute daily tasks related to all GTM activities. Those tasks will include delivering reports, cleaning data in our core systems, provisioning users, and helping refine processes to drive efficiency. You are detail oriented with a love for data, a great communicator, and a self-starter who thrives in a fast paced environment. KEY RESPONSIBILITIES Operations and systems: Own the day to day processes to support the customer org, i.e. managing account and opportunity ownership, provisioning new hires, processing deals and renewals, and more. Data and analytics: monitor our existing reports and dashboards and pull ad hoc reports to help answer key questions about the business. Data integrity: Own the data quality of our internal systems by running regular audits Continuous improvement: Identify areas to streamline internal processes, systems, and data quality. Work with senior team members to design and implement solutions to reduce manual processes. Create and maintain documentation on our processes, best practices, and system requirements Special projects: we re still in scrappy growth mode, and will have other projects pop up as the business evolves! Past examples of special projects include: incorporating an acquisition from a data and process perspective, cleaning up our new hire provisioning process, and transitioning to a multi-product world. ABOUT YOU 0-3 years experience in Sales Operations or equivalent role. A doer excited to learn and apply your knowledge to new challenges in a fast paced, constantly evolving startup world. Organized, task oriented, and have an eye for detail, you enjoy creating checklists, checking your work twice, and verifying numbers before reporting upwards. An excellent communicator, both written and verbal, you enjoy collaborating and problem solving with stakeholders from a wide variety of backgrounds. Intermediate or better Microsoft Excel/Google Sheets. Salesforce.com experience is a plus.

POSITION SUMMARY In this role, you will be working with internal and external stakeholders to architect, design and implement DevSecOps, FinOps and Engineering Excellence solutions for enterprise customers. You will have an opportunity to work with Harness Engineering and various customer functions, such as DevOps, SRE, Cloud, Finance and Engineering Analytics teams. You will develop best practices and automations to streamline Harness platform deployments in the most efficient, scalable, repeatable and reliable manner possible. Were a high-growth company on a once-in-a-lifetime journey to revolutionize engineering deployment tools continuous delivery. WHAT YOU WILL DO Engage with our customers technical teams to analyze and understand current DevSecOps/CI/CD/Policy Template Governance tools and processes Architect and implement an optimized Harness setup for integration, scale, and repeatability Interface with the Customers Executive and Leadership teams to understand the technical goals and business objectives related to their CI/CD process, design their Harness implementation to best fit those requirements, and correlate the technical success criteria to the business requirements Provide positive anecdotes from each engagement, craft best practices around Customer implementations, convert them into automation and create reference patterns Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement Contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base Consult on DevSecOps/CI/CD best practices, processes, solutions, etc. Interact with customers on a professional, meaningful and technically deep level Work closely with Pre-sales and Post-sales teams to ensure that Harness customers are successful and experience a high level of customer satisfaction with the Harness solution. ABOUT YOU BA/BS degree in CS or Computer Engineering-related field with 3+ years of relevant experience 5+ Experience with DevOps and including some multiple of the following solutions preferred: Kubernetes, Jenkins, GitHub, Gitlab, Bamboo, TeamCity, TravisCI, Bitbucket, Jira, ServiceNow, Helm, Kustomize, PCF, OpenShift, AWS, GCP, Azure, Terraform, CloudFormation, Linux, Python, Bash, Powershell, AppDynamics, New Relic, Dynatrace, Instana, Prometheus, ELK, Splunk, Sumo Logic, etc. Experience delivering custom solutions to customers of all sizes, whether internal or external (external customer-facing experience a plus). You are a perpetual learner, thrive in a team setting, enjoy sharing your experience and solutions, consistently pursuing excellence and success in all your tasks, detail-oriented and analytical, with excellent written and verbal communication skills. Results-driven individual with a hunger for accomplishing in fast paced environments and a knack for optimizing processes Willingness to travel up to 25%

Position Summary This is an amazing opportunity to be an engineer in a high-growth, high-potential startup. In this role, you will be part of the SSCA product and responsible for architecting, designing, developing, and delivering high-quality software that has a direct impact on the companys product experience. About the role Design, develop, and maintain critical software in a fast-paced quality conscious environment Author software functional specifications and design documents Quickly understand complex systems/code and own key pieces of the system, including the delivered quality Design and implementation of scalable algorithms Diagnose and troubleshoot complex problems in a distributed computing environment Perform peer reviews of specifications, designs, and code Work alongside Site Reliability Engineers and cross functional teams to diagnose/troubleshoot any production performance related issues We work in Java, Golang, and Python. Our systems are built on top of Docker, Kubenetes, MongoDB, TimescaleDB, GCP - Stackdriver, GCS, Cloud composer, AI Platform ABOUT YOU A desire to build products that solve complex technical problems for end users 1-3 years experience developing highly scalable, distributed applications, products and services in Java or similar languages Experience with AWS/Azure/GCP is a plus. Deep understanding of how distributed resilient software is built and deployed Solid foundation in data structures, algorithms and software design with strong analytical and debugging skills Comfort in working in short, agile, iterative development cycles Entrepreneurial spirit, priding yourself on getting things done with a high level of quality Strong desire to work in an unstructured, fast moving startup environment B Tech degree in CS or equivalent What you will have at Harness Experience building a transformative product End-to-end ownership of your projects Competitive salary Comprehensive healthcare benefit Flexible work schedule Paid Time Off and Parental Leave Monthly, quarterly, and annual social and team building events Monthly internet reimbursemen

Harness Cloud Cost Management Focus: Guide customers in adopting Harness Cloud Cost Management by configuring cost visibility dashboards, setting up budget alerts, and implementing cost optimization workflows. Educate users on features like intelligent cost anomaly detection, resource tagging, and automated savings recommendations. Partner with customer finance and DevOps teams to align Harness capabilities with their cloud cost governance goals. Chaos Engineering Focus: Assist customers in adopting Harness Chaos Engineering by designing and demonstrating chaos experiments that improve system resilience. Train teams on creating fault injection scenarios, interpreting results, and integrating chaos practices into CI/CD pipelines using Harness. Advocate for proactive resilience testing to reduce downtime and enhance customer confidence in their deployments. About You Conduct onboarding sessions, workshops, and live demos to showcase the value of Harness tools and accelerate user proficiency. Troubleshoot customer issues related to Harness adoption, collaborating with support and engineering teams to resolve blockers. Develop and share adoption playbooks, documentation, and success stories to empower users and streamline onboarding. Gather customer feedback on Harness features and relay insights to product teams to influence roadmap development. Monitor adoption metrics (e.g., feature usage, user engagement) and recommend strategies to deepen tool integration within customer workflows. Location You will be working 3 days from the Bangalore office - Hybrid What You Will Have at Harness Experience building a transformative product End-to-end ownership of your projects Competitive salary Comprehensive healthcare benefit Flexible work schedule Paid Time Off and Parental Leave Monthly, quarterly, and annual social and team building events Monthly internet reimbursement

About the role Design, develop, and maintain critical software in a fast-paced quality conscious environment Author software functional specifications and design documents Quickly understand complex systems/code and own key pieces of the system, including the delivered quality Design and implementation of scalable algorithms Diagnose and troubleshoot complex problems in a distributed computing environment Perform peer reviews of specifications, designs, and code Work alongside Site Reliability Engineers and cross functional teams to diagnose/troubleshoot any production performance related issues We work in Java, Golang, and Python. Our systems are built on top of Docker, Kubenetes, MongoDB, TimescaleDB, GCP - Stackdriver, GCS, Cloud composer, AI Platform ABOUT YOU A desire to build products that solve complex technical problems for end users 1-3 years experience developing highly scalable, distributed applications, products and services in Java or similar languages Experience with AWS/Azure/GCP is a plus. Deep understanding of how distributed resilient software is built and deployed Solid foundation in data structures, algorithms and software design with strong analytical and debugging skills Comfort in working in short, agile, iterative development cycles Entrepreneurial spirit, priding yourself on getting things done with a high level of quality Strong desire to work in an unstructured, fast moving startup environment B Tech degree in CS or equivalent What you will have at Harness Experience building a transformative product End-to-end ownership of your projects Competitive salary Comprehensive healthcare benefit Flexible work schedule Paid Time Off and Parental Leave Monthly, quarterly, and annual social and team building events Monthly internet reimbursement

Position Summary As a Senior Product Education Engineer at Harness, you will become an expert in Harness products to teach others to become experts. You will be the source of truth and lead others on operational recommended practices, implementation guidance, and solution architecture drawing upon your engineering experience. The Harness product suite empowers individuals and companies to provision, secure, connect, and run applications in the cloud according to the modern cloud operating model. For this role you should be comfortable working with code, configuration, and the command line. This role is cross-functional between product, engineering, sales engineering, and customer success. You should be excited about taking feedback and requests from the field, coming up with creative solutions to real-world problems, and documenting and presenting those solutions for others to learn from. You should be passionate about devops, microservices, security, teaching, and education both internally for Harness employees and externally for Harness users and partners. About The Role Ability to lead multi-day instructor-led training [ILT] for a variety of size customers and partners at Harness. Create hands-on lab exercises and interactive experiences to help practitioners become confident with Harness products. Create questions and answers to further Harness Certified Experts certifications. Write recommended and best practice guides for using Harness products in production. Curate educational resources created by other Harness staff and the open source community. Write clear, step-by-step guides for specific industry or customer use cases. Create or convert existing code samples to work on multiple cloud providers and for mixed workloads. Build automations helping further automate our ILT and certification offerings and ecosystem. Collaborate and build consensus with other education engineers, sales engineers, product management, engineering, and solution architects to understand customer use cases and document solutions to their problems. ABOUT YOU Genuine curiosity in learning how to learn and how to teach others to learn efficiently. Excellent written and verbal communication skills - this will be tested during the interview process and is required to be successful. Previous experience with any Harness product (production experience is not required). 4+ years of experience in a customer-facing technical role such as technical trainer, sales engineer, technical account manager, customer success engineer, enterprise architect, software engineer, DevOps engineer, or other relevant work experience. 1+ years experience in a programming language such as JAVA/Go/Python/NodeJS. 2+ years experience in cloud native technologies such as Kubernetes. 1+ years experience in public cloud technologies such as AWS/Azure/GCP. Experience with observability solutions such Prometheus/Open Telemetry/DataDog/AppDynamics. Experience operating and maintaining cloud infrastructure in a production environment is preferred. Experience with audio/video (recording, microphones, Adobe Premiere Pro, Screenflow or Camtasia) is preferred, but not required. Experience with graphic design or visual explanations is preferred but not required. Experience delivering curriculum, exams, and certifications via training partners is preferred but not required. Experience in teaching or education. This could be as a technical evangelist, tutor, or mentor is preferred but not required. Experience in LMS solutions to deliver interactive training and credentialing such as Instruqt is preferred, but not required.