Location: 109-110, Shree Dwarkesh IND Estate-1, Beside Vraj Complex, Umra Gam, Valenja, Surat- 394130. About Us: Hariba Dairy Farm is a trusted and growing name in the dairy industry, dedicated to providing high-quality dairy products to both individual and corporate clients. We believe in teamwork, transparency, and excellent customer service to ensure smooth daily operations and long-term business growth. Job Responsibilities: Team Management & Communication: Handle and coordinate with team members to ensure smooth day-to-day operations. Maintain clear and open communication within the team to resolve issues efficiently. Support and guide team members in their daily activities to achieve operational excellence. Customer Communication: Interact with customers professionally to address complaints, queries, or feedback. Ensure prompt resolution of customer issues and maintain a positive relationship with all clients. Corporate Client Relations: Build and maintain strong professional relationships with corporate clients. Communicate regularly regarding product requirements, bulk orders, pricing, and delivery schedules. Coordinate with internal teams to ensure timely, accurate, and high-quality product deliveries. Understand and address the specific needs of corporate clients to provide customized service solutions. Follow up with clients for feedback and ensure a smooth post-delivery experience. Assist management in expanding and nurturing long-term corporate partnerships. Operational Responsibilities: Oversee daily operations, including dispatch, logistics, and inventory management. Ensure smooth coordination between production, supply chain, and delivery teams. Maintain product quality standards and operational efficiency.
As a part of Hariba Dairy Farm, located at 109-110, Shree Dwarkesh IND Estate-1, Beside Vraj Complex, Umra Gam, Valenja, Surat-394130, your role will involve the following responsibilities: **Role Overview:** Hariba Dairy Farm is a trusted name in the dairy industry, committed to providing high-quality dairy products to individual and corporate clients. The company values teamwork, transparency, and excellent customer service to ensure seamless daily operations and sustainable business growth. **Key Responsibilities:** - **Team Management & Communication:** - Handle and coordinate with team members for smooth day-to-day operations. - Maintain clear and open communication within the team to resolve issues efficiently. - Support and guide team members in their daily activities to achieve operational excellence. - **Customer Communication:** - Interact professionally with customers to address complaints, queries, or feedback. - Ensure prompt resolution of customer issues and maintain a positive client relationship. - **Corporate Client Relations:** - Build and maintain strong professional relationships with corporate clients. - Communicate regularly regarding product requirements, bulk orders, pricing, and delivery schedules. - Coordinate with internal teams to ensure timely, accurate, and high-quality product deliveries. - Understand and address specific needs of corporate clients to provide customized service solutions. - Follow up with clients for feedback and ensure a smooth post-delivery experience. - Assist management in expanding and nurturing long-term corporate partnerships. - **Operational Responsibilities:** - Oversee daily operations, including dispatch, logistics, and inventory management. - Ensure smooth coordination between production, supply chain, and delivery teams. - Maintain product quality standards and operational efficiency. This summarized job description outlines your key responsibilities in team management, customer communication, corporate client relations, and operational oversight at Hariba Dairy Farm.,