POSITION TITLE - TERRITORY MANAGER - TRADE & FRANCHISEE DEPARTMENT- SALES FUNCTION - TRADE & FRANCHISEE KEY PURPOSE OF THE JOB (POSITION SUMMARY) To manage the sales and service in the respective territory for effective sales of assigned Hafele Products. KEY RESULT AREAS 1) Achievement of Sales Plan 2) To ensure Quality of Sales 3) To ensure reduction in DSO (50 days) 4) To appoint dealers and franchisee in non-represented area 5) To establish connect with Architect/ Interior designers/contractors to generate secondary sales 6) To achieve value target in new products (launched after Jan 2017) 7) To execute the Way of working format effectively on monthly basis KEY FUNCTIONS & RESPONSIBILITIES S.No. STRATEGIC 1 To ensure Timely achievement of Top line targets for the territory. S.No. OPERATIONAL 1 CHANNEL MANAGEMENT Managing dealers of the region and build good relationship with them. Identify New Dealers in assigned region. To ensure that polices for appointment of customers are followed without exception. Managing secondary sales in the channel. Introduction and penetration of new products. Managing Display area of the dealers. Conducting regular trainings for sales person of franchisees and dealers. To regularly monitor sales figures and product mix of the customers/regions To provide feedback about the product demand, market trend, product quality issues to the Product Management Team. To ensure DSO target achievement and credit management (collections) of channel partners. 2 BUSINESS DEVELOPMENT Regular meeting with Architects/Interior Designers. Regular meeting with High End customers/IBs/Villas. To conduct regular architect meets and trainings To conduct regular trainings and awareness programs for contractors To establish new products in the market through awareness among all stakeholders To access and analyze market trends and dynamics and competitor behaviors and reporting the same to the immediate manager. 3 SALES PERFORMANCE To explain various incentive and promotion schemes of the company to the customers. To ensure that quotations and POs are sent to customers promptly. To take care of samples and other property issued by the company. Ensure timely billing to customer. Manage the collection process so that receivables are accrued within the prescribed time frames To submit consolidated Monthly activity reports to reporting manager Timely submission of claims of channel partners and CRM entries . OPERATING NETWORK INTERNAL RELATIONSHIPS S.No. DEPARTMENT - PURPOSE OF THE INTERACTION 1) Supply Chain - For Execution of orders 2) Order Processing - For Processing of orders 3) Accounts - For Payment and C-form collection 4) Service/Customer Care - Any issues related to installation or complaints on services or products 5) Product Management - Taking knowledge from Product Managers and updating regularly feedbacks. EXTERNAL RELATIONSHIPS S.No. ENTITY - PURPOSE OF THE INTERACTION 1) Franchisees/Distributors/Dealers - Relationship Management 2) Key Accounts/Architects/IDs/Developers - Relationship Management *** This JD is indicative in nature & may not comprehensively cover all aspects of your job, which may be intimated to you time to time. *** Send your Resume/CV to hrintern.bangalore-extern@hafeleindia.com

POSITION TITLE - TERRITORY MANAGER - APPLIANCES DEPARTMENT- SALES FUNCTION- APPLIANCES KEY PURPOSE OF THE JOB (POSITION SUMMARY) To manage the sales and service in the respective territory for effective sales of Hafele Appliances Product range. KEY RESULT AREAS 1) Achievement of Sales Plan 2) Quality of Sales 3) Appointment of distributors/dealers in non-represented area 4) Secondary/Tertiary Sales Management 5) Customer Satisfaction KEY FUNCTIONS & RESPONSIBILITIES S.No. STRATEGIC 1 To offer special prices or schemes with approval of National Manager Appliances 2 Competition Intelligence and Territory Mapping to ensure wider and in-depth reach S.No. OPERATIONAL 1 CHANNEL MANAGEMENT Managing distributor and dealers of the area. Identify New Dealers and set up distribution channel in local areas. Managing complete Primary/Secondary/Tertiary sales in the channel. Introduction of new products. Responsible for complete sales cycle of the area. Managing Display area of the dealers. Conducting regular training of sales person of franchisees, distributors and dealers. To regularly monitor sales figures and product mix of the customers/regions To provide feedback about the product demand, market trend, product quality issues to the Product Management Team 2 BUSINESS DEVELOPMENT Regular meeting with Architects/Interior Designers. Regular meeting with High End Builders/IBs/Villas. Conducting regular architects meetings and trainings. Access and analyze market trends and dynamics and competitor behaviors 3 SALES PERFORMANCE Responsible for achievement of sales targets for the area. Ensure timely billing to customer. Manage the collection process so that receivables are accrued within the prescribed timeline. To submit consolidated monthly activity reports for each region to the Leadership committee. 4 SOLUTION TO CUSTOMER QUERY To ensure that all customer complaints are immediately handled. Review all customer queries and complaints from sales or directly from the customer, analyze the problem, and provide proper solutions. Escalate new and unique issues to relevant people in the organization for knowledge and resolution S.No. DEVELOPMENTAL 1 To update the customers about all new product releases of the company as soon as they are released OPERATING NETWORK INTERNAL RELATIONSHIPS S.No. DEPARTMENT - PURPOSE OF THE INTERACTION 1. Supply Chain - Execution of orders 2. Order Processing - Processing of orders 3. Accounts - Payment and C-form collection 4. Service/Customer Care - Any issues related to installation or complaints on services or products 5. Product Management - Taking knowledge from Product Managers and updating regularly feedbacks EXTERNAL RELATIONSHIPS S.No. ENTITY - PURPOSE OF THE INTERACTION 1. Franchisees/Distributors/Dealers - Relationship Management 2. Key Accounts Architects/IDs/Developers - Relationship Management *** This JD is indicative in nature & may not comprehensively cover all aspects of your job, which may be intimated to you time to time. *** Send your Resume/CV to hrintern.bangalore-extern@hafeleindia.com

POSITION TITLE - TERRITORY MANAGER - DISTRIBUTION DEPARTMENT- SALES FUNCTION- DISTRIBUTION KEY PURPOSE OF THE JOB (POSITION SUMMARY) To manage the sales and service in the respective territory for effective sales of assigned Hafele Products. KEY RESULT AREAS 1) Achievement of Sales Plan 2) To ensure Quality of Sales 3) To reduce DSO to 7 days and to collect C forms 4) To appoint new distributors in the assigned area 5) To establish contact with Retailers and carpenters to generate secondary sales 6) To ensure Effective execution of Way of working format on monthly basis KEY FUNCTIONS & RESPONSIBILITIES S.No. STRATEGIC 1 To ensure Timely achievement of Top line targets for the territory. S.No. OPERATIONAL 1 CHANNEL MANAGEMENT To manage distributors and retailers of the region and build good relationship with them. To identify new area of business in assigned area. To appoint new retailers and distributors after understanding the business requirement. To ensure that polices for appointment of customers are followed without exception. To manage complete Secondary sales in the channel. To manage Introduction of new products. To manage Display area of the retailers. To conduct regular training of carpenters and retailers sales person. To regularly monitor sales figures and product mix of the distributer. To provide feedback about the product demand, market trend, product quality issues to the Product Management Team. 2 BUSINESS DEVELOPMENT To establish major focus with key retailers to generate secondary sales. To conduct regular carpenter meetings and trainings. To access and analyze market trends and dynamics and competitor behaviors. 3 SALES PERFORMANCE To explain various incentive and promotion schemes of the company to the customers. To ensure that orders are sent to retailers promptly by distributors. To follow up for collection of C forms as per credit policy of the company. To ensure timely billing to customer. Manage the collection process so that receivables are accrued within the prescribed time frames To submit consolidated Monthly activity reports to Manager Distribution. OPERATING NETWORK INTERNAL RELATIONSHIPS S.No. DEPARTMENT - PURPOSE OF THE INTERACTION 1) Supply Chain - For Execution of orders 2) OPD - For Processing of orders 3) Accounts - For Payment and C-form collection 4) Product Management - To acquire knowledge from Product Managers and updating regularly feedbacks. EXTERNAL RELATIONSHIPS S.No. ENTITY - PURPOSE OF THE INTERACTION 1.Distributors/Retailers/Carpenters - Relationship Management *** This JD is indicative in nature & may not comprehensively cover all aspects of your job, which may be intimated to you time to time. *** Send your Resume/CV to hrintern.bangalore-extern@hafeleindia.com