Guest Service Professional

• Coordinate & manage client visits in Bangalore and any other CG location (Whitefield, EPIP, DTP, Eco Space, Valdel in Prestige Tech Park) as may be required (position will be based in Bangalore)
• Understanding hosts requirements & proactively suggest services from CVE portfolio
• Manage the logistics arrangement including transportation, F&B, board room etc. in collaboration with stakeholders/ vendors for every visit
• Understand the CG strength areas and build that into visits
• Provide excellent client service with positive attitude to every client
• Follow operational policies
• Complete reporting requirements
• Coordinating with other departments for seamless visit management
• Innovate for better service and operational processes
• Maintain visit related MIS and reports for better insights
• Must have knack for service delivery, especially hospitality
• Must have excellent problem solving, written & verbal communication skills
• Proficient in Excel, Word, Power point etc.
• Must have excellent coordination/ collaboration abilities

Core Skills

• Client Relationship Management
• Event & Visit Coordination
• Hospitality & Service Delivery
• Stakeholder Management
• Vendor Coordination

Operational & Technical Skills

• Logistics Management
• MIS Reporting & Data Analysis
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Process Innovation & Improvement

Soft Skills

• Problem-Solving
• Written & Verbal Communication
• Collaboration & Teamwork
• Attention to Detail
• Positive Attitude & Customer Service Orientation

Preferred Candidate:

From Hospitality/ Hotel Industry with 2 to 5 years of experience in Guest relations, travel arrangements, front desk activities, report management. Willing to work in Corporate industry. With excellent English written & verbal Communication.

About Capgemini:

Capgemini is a French multinational corporation that provides consulting, technology, and outsourcing services. Founded in 1967, the company has a global presence with offices in over 50 countries and helps businesses with digital transformation, cloud services, AI, data, and engineering. Key services include strategy and design, application and technology, engineering, and operations. 

Capgemini has over 340,000 employees across more than 50 countries, with a workforce comprised of more than 160 nationalities

Benefits:

• 5 days working
• Hybrid working days