Guest Service Associate

Job Description

Preferred Females Only Note : Only Girls Needed Greeting and assisting guests: Providing a warm welcome, offering information, and ensuring a positive first impression. Handling guest-taking the order and insuring to take the order and providing excellent service Managing reservations: Processing and updating reservations, handling inquiries, and making modifications. Resolving guest issues: Addressing guest complaints and concerns in a timely and professional manner. Providing information: Answering guest questions about local attractions, services, and facilities. Maintaining the front desk: Keeping the reception area clean, organized, and presentable. Communicating with other departments: Coordinating with housekeeping, maintenance, and food & beverage to ensure smooth operations. Assisting with other tasks: Depending on the specific role, may assist with tasks like baggage handling, concierge services, or managing guest amenities. Job Types: Full-time, Permanent, Volunteer Pay: Up to ₹18,000.00 per month Benefits: Flexible schedule Food provided Schedule: Day shift Rotational shift Supplemental Pay: Yearly bonus Experience: Hotel management: 1 year (Preferred) Language: English (Preferred) Kannada (Preferred) Hindi (Preferred) Work Location: In person