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Regenta Central RS Chennai
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Guest Service Associate (GSA)

Guest Service Associate (GSA)

Regenta Central RS Chennai

0 years

|

1 - 2 Lacs

chennai tamil nadu

Posted:6 hours ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Managing check-in and check-out procedures, processing payments, and handling reservations and room assignments.
Greeting guests, answering inquiries, and providing information about the hotel and local area.
Addressing and resolving guest issues, complaints, and concerns promptly and efficiently.
Communicating with other departments, such as housekeeping, food and beverage, and security, to ensure guest needs are met.
Ensuring the front desk area and other guest areas (or guest rooms, in the case of housekeeping GSAs) are clean, tidy, and well-maintained.
Maintaining accurate records of guest interactions and transactions.
Recommending additional services or amenities to enhance the guest experience.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

Provident Fund

Work Location: In person

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Regenta Central RS Chennai

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